Official UK Spares & Accessories Retailer for Smeg
Speedy delivery, well wrapped and packaged, excellent customer services! I would certainly recommend this company.
Ordered part online with previous supplied part number on 1 August, part arrived on the 3rd via Royal Mail. These fan elements seem to last us about 4 years before they pop
Al, who was on the enquiry desk was extremely helpful, taking time to make sure I was ordering the right part. He explained where I could find my model number and then double checked everything before I placed the order. The part arrived within the timeframe specified, pretty good since it was coming from Italy and is absolutely right. Very impressed, would definitely use again.
I needed a replacement lower arm for my dishwasher. Ordered it in the morning and it arrived (well packaged) the following day. At that point I realised I required an additional part and that also was dispatched the same day. Impressed - very impressed. Replacement parts are now installed and working well.
Excellent quality good price exactly same product very pleased
Efficient service and rapid delivery
Very good and informative. A little more expensive than non smeg spares but they work first time. The one I bought elsewhere before buying from smeg spares is wrong
Excellent company to deal with. Prompt replies received throughout ordering process. Despite being advised that it may take 10 days for order to be received it actually arrived within 2 days.
This SMEG Hood fan unit was to replace quite an old unit and not only did ServevastDirect stock it but it was the best price by quite some margin. Ordering was easy enough and delivery was rapid - just a few days, and it was packaged extremely well. It was exactly the item I required, identical to the tired old unit being replaced. Pleasure to deal with this company, very happy.
Easy to use website easy to place order, they keep you updated and all delivered intact brilliant service
Epic service from Alexandra and Heidi! Through no fault of their own there was some confusion over images versus parts. Super fast responses including their having to contact SMEG Italy for help. All sorted within one day! - This is rare these days. THANKS SO MUCH!
Ordered a thermocouple from these guys a couple of days ago. Arrived within 2 days. Fantastic, helpful staff with a wealth of knowledge on Smeg products. Thank you.
Ali answered my questions quickly and honestly, which is exactly what was required. he also found my item in minutes and it is now on order. well done
I was informed by ServevastDirect It would take up to 10 days for my order to come from Italy & kept updated. It arrived within the time by 1st class post & was the best price online for genuine branded products, thank you so much for great service & price 5* Plus, highly recommended.
Excellent service all round. I was able to order a replacement freezer door for my Smeg fridge freezer easily from the website. I was kept informed regarding the estimated delivery time and the door arrived in perfect condition.
The web site was easily navigated. There was a tremendous display of all dish washing machines and the part was located easily and although machine is 15years old the part was still available. I was kept informed as to when part would be delivered. Excellent service.
What I ordered is what I got and it arrived when I was told it would. Says it all these days.
Excellent company to deal with. Have used on 3 occasions now and service has been excellent. Last purchase August 2022 was an oven seal that failed this week - replacement on the way without any drama. 1st class service! 5*
Good service - I sent a message with the model of the oven I needed a new tray for. Prompt response, and then a quick delivery of a well-packaged item once I ordered.
YS
Aug 15,2023Efficient & professional throughout all of the transaction. Thank you.