Official UK Spares & Accessories Retailer for Smeg
I ordered a spare part for my Smeg blender. Excellent service - swift and efficient. Many thanks
Part needed to be ordered from factory in Italy, great communication throughout about potentially longer lead time, part still came on time.
Swift service, however, one pack which was meant to contain the kettle rubber foot was empty? Update- Ryan replied to my review apologising for the mis pick within the warehouse & has sent me the missing item, so thanks for that Ryan.
Once you finally finding a way of getting through to someone (the tick boxes don't allow it) they were great
Excellent prompt service. Email enquiry about a replacement bulb for my oven. Got a reply next day and link to the item which was reasonably priced. Received quickly after and is now installed. So happy - highly recommend
The team helped me identify the correct part and gave me advice on how to fit it. The part arrived the next day.
I recently ordered an extra oven shelf for my new Smeg Victoria oven. Service was first class throughout - from being able to double check with the serial number that the shelf was the correct one to ordering and taking delivery. Perfect. Thank you.
An easy to navigate web site with straightforward payment options. Very prompt delivery and exactly the parts I needed. All good.
We recently to moved into a property which had a Smeg range in situ. The oven required a new rubber door seal however we had no instruction manual and could not find a model number(this had worn off.) I emailed Smeg customer services enclosing a photograph of the appliance to ask for assistance. They were absolutely fantastic, replied within 15 mins Informing me of the model number and enclosing a link to the part needed. Fantastic service!!
Smeg support were quick and helpful
The spare part needed was only in stock in Italy. It was ordered immediately and was delivered by courier with a few days which was quite acceptable. Very good service and was kept informed throughout, many thanks.
Very speedy and accurate response to my initial enquiry, and then perfect and fast fulfilment of my order. Excellent service all round!
Servevastdirect provided confirmation via email that it was the correct part for my Smeg oven and it was delivered via First Class post the very next day. It was easy to install and the oven is now working again! Excellent service .
My order came really quickly despite Christmas, Rotal Mail strikes and the Smeg component needing to be back ordered. Servevast customer services kept me informed of the estimated delivery date and it arrived when due. Good price for the component too.
Glass on oven broke 20th December,really bad timing,ordered replacement late in the day and have just taken delivery at lunchtime on 23rd. Impressed is an understatement.
I ordered Smeg oven replacement glass door and seal. These had to be ordered and sent to me. I was well informed and items arrived promptly as expected and well packaged. Very happy 😊
Really helpful (and quick response too!) in identifying correct part no, in stock and despatched immediately. Many thanks again, I have used before with equally good results. Many thanks to all and have no hesitation in recommending.
Ordered a Smeg oven shelf on Monday 28 November arrived safely on Wednesday 30 November. Very well packed. Brilliant communication, constant updates, excellent service all round. Thank you.
Excellent service always.
K James
Feb 16,2023Fast reliable service and knowledgeable staff