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Seven Seas Worldwide

Hosted by David Simmons

4.5 (807 Reviews)

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Seven Seas Worldwide are world leaders in international relocation offering personal, corporate and student shipping and storage services to suit your needs. We have helped millions of people move abroad with our complete door-to-door shipping services, taking all the stress from your international relocation. Check out our revolutionary approach to moving home called the MoveCube, an all-purpose container that we bring directly to your home for loading! And be part of our 'declutter' campaign on the website which provides advice and guidance on what to take and what to leave behind when moving home.

Reviews 807

4.5

Out of 5.0

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Suet Pik Phoebe Au Yeung
Oct 07,2024

Very responsive communication, reasonable price, fast and safety arrival to destination. Easy to arrange pick up and delivery, drivers were helpful from both ends, can be reached easily by phone and emails. Very happy with the whole experience

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James Emmerson
Oct 07,2024

Seamless online application service, simple and easy to use. When calling customer service i got through to someone every time, without a massive wait time. Waiting for shipment to arrive but communications and service have been great so far.

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Maria Sarah
Oct 06,2024

I moved 4 cubes from Sydney to the UK. The drivers in Sydney were excellent and helped to load the cubes, they were very experienced and knowledgeable. The customer service team was wonderful and helped me every step of the way with. the paperwork's dn tracking of the shipment. An issue arose 4 months later when my cubes were in the UK warehouse. They did not have enough drivers, or large enough vans, to deliver my 4 cubes to my new home on the same day. They wanted to deliver 1 cube one week, the second the following week and the final two up to a month later. This was of course unacceptable, as out furniture was spread out over the 4 cubes. When I knew my cubes were in the Kent warehouse, I called Seven Seas everyday to push and plead for my cubes to be delivered on the same day. The customer service were excellent. I wish I hadn't had to do that, as we had moved from overseas which is stressful enough, particularly at the start of the school year, and we needed our belongings. In the end they stepped up and delivered my 4 cubes on the agreed date. However I was only informed the afternoon before that this was happening, so dd have a mad scramble to find a removals company to unload and unpack the cubes at short notice. Luckily my belongings were undamaged and we are now able to settle into our new home in the UK. My advice to Seven Seas is to make sure you have enough drivers and large enough vans to deliver customers belongings as soon as they have cleared customs. Your customers have already waited 4+ months, and moved overseas, and you can afford to improve your delivery in the UK. I would have given 5 stars if this hadn't happened.

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Ethan Ng
Oct 06,2024

Good organized, status updated in good manner, happy with the service.

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Nok Yin Kan
Oct 06,2024

Everything was on schedule with transparency which makes us feel comfortable. Also, the driver and delivery man were very nice and helpful. No doubt for choosing this company for international shipment next time.

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Maggie Wu
Oct 06,2024

The customer service is helpful and detailed.

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Bob J
Oct 05,2024

Well thoughtout efficient and competitively priced service.

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Kaibby
Oct 05,2024

Helper staff reasonable price

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Mitesh
Oct 05,2024

Really happy with the service provided by Seven Seas Worldwide. We moved our household goods from Thailand to the United Kingdom and all of our items came through fine. They were a little late, but this was well communicated and you can use their system to track in real time where your boat and shipment has reached. Great service in Thailand where the drivers come to your apartment to take the parcels. UK is different, not the same service, but the drivers drop the parcels outside of your house. Typical of the UK to be honest, standards in service are a little less than Asia. Overall great service from Seven Seas, very happy with the overall experience and great to get our shipment delivered without any mishaps.

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Terry
Oct 05,2024

The driver and staff were very nice and I will recommend them to my friends.

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Kenny Lee
Oct 04,2024

The online enquiry representative was helpful and the van driver collecting boxes was efficient and punctual.

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russell manby
Oct 04,2024

Overall very efficient. Very good for advising where process is. Online paperwork had to be completed in strict order. It would have been good to process visa etc before completing box details. Drivers were excellent. One phone call only required and dealt with very well. Would recommend this service.

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cat
Oct 04,2024

From start to finish was smooth sailing. Seven Seas really is the world's best shipping company. Their communication is great from pick up to drop off. Their site is user friendly and makes everything so easy. Thanks you Seven Seas!!!

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Nadiah Nor Roslan
Oct 04,2024

They are very responsive and update every step which is very helpful

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LAM HING HUI
Oct 04,2024

I recently had the pleasure of interacting with sevenseasworldwide, and I must say, their customer service is outstanding! From the moment I reached out, the team was incredibly responsive and helpful, guiding me through every step of the process. One aspect I particularly appreciated was the clarity of their pricing. There were no hidden fees or surprises, which made budgeting much easier. It's refreshing to work with a company that values transparency. Additionally, I loved the fact that every step of the process was trackable. I always knew where my order stood, which gave me peace of mind. Overall, my experience with sevenseasworldwide was excellent, and I highly recommend them to anyone looking for reliable service!

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Nuno Pinto
Oct 04,2024

I recently tried to get a quote for shipping a package from the UK to Portugal. While they offer a quote page, the experience turned out to be quite misleading. I selected a "medium cube" option, which had a quoted price of £700. The service was labeled "International MoveCube - Door to Door," so I naturally assumed this included a door-to-door service. However, as I proceeded, I encountered an additional section titled something like "delivery costs," where I was asked to pay an extra €4,500. Their reasoning? They claim to be transparent and experienced, unlike other companies that supposedly surprise you with hidden fees. But the breakdown was absurd: €300 for customs and a staggering €4,000 for local delivery! To make matters worse, these delivery costs vanish again at the end of the quote process, leaving you unsure of the actual amount due. For context, a few years ago, I worked in the textile industry in Portugal, where we shipped an entire TIR truck filled with a full container from northern Portugal to Italy for just €3,500. My advice: be truly transparent with your pricing. Customers want a single, clear payment for shipping and delivery, not an unclear breakdown that feels dodgy. With such inflated prices and confusing methodology, it's hard to understand how so many positive comments exist.

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Issy Ward
Oct 04,2024

Shipped 5 boxes from China to the U.K. and the process couldn’t have been smoother. Everything was laid out in detail, the tracking was excellent and everything arrived just as it had left. Some small delays on the water due to an issue at the port (local issue) but everything was quickly and clearly communicated. Will definitely use again and would 100% recommend.

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BLOSSOM
Oct 04,2024

Shipping is fast and its very easy to reach customer service to arrange pick-up and deliveries. Our boxes came earlier than us is just waiting for us to get it delivered after our arrival in Singapore.

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Maxwell Harris
Oct 04,2024

Very easy to deal with by phone and very helpful driver

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Rita Phyllis Campkin
Oct 03,2024

The staff assist you with each step of the process. So even though the move seems daunting with their support it makes international moving easy.