To leave a review you need to be logged in
Seven Seas Worldwide are world leaders in international relocation offering personal, corporate and student shipping and storage services to suit your needs. We have helped millions of people move abroad with our complete door-to-door shipping services, taking all the stress from your international relocation. Check out our revolutionary approach to moving home called the MoveCube, an all-purpose container that we bring directly to your home for loading! And be part of our 'declutter' campaign on the website which provides advice and guidance on what to take and what to leave behind when moving home.
Reviews 807
Christa Botes
Oct 03,2024Everything was absolutely perfect! Very clear communication online and when I called your centre. Tracking was helpful and clear. All commitments were fully respected and delivered and the driver who delivered our MoveCube in France was extremely helpful, friendly and professional. Thank you!
Mr R Siew
Oct 03,2024The staffs are friendly and helpful.
Maryna Radanevych
Oct 03,2024The whole experience was smooth. We were supported through each step by friendly customer service. Drivers who were receiving and delivering our packages were super helpful. Tracking system was accessible and informative.
Dave Thakur
Oct 02,2024I have order 30kg large boxes and did manage to pack everything in those boxes. Boxes were big and solid. Got the boxes delivered to my workplace and got them picked up from my mate’s place and the complete process was smooth. I am very satisfied so far. My containers are already on the ship to come to Australia now from NZ. The customer service was very clear with their information through out the process. I have informed me about the red flags by Australian Custom Office and they guided me about packing my tools in those boxes. Now just waiting for my boxes to arrive in Australia.
Kirsty Stuart
Oct 02,2024So far so good. Easy to use website, clear quotes and whole process explained well. Collection and box drop of date and time was well organised and on time.
Albin Scaria
Oct 01,2024Good service
Jowin Fung
Oct 01,2024Totally extremely bad and nightmare experience!!! When I placed order the customer services only focus on the price but not giving proper advise on who should be the sender and what's the procedure on handling sending good delivery form when land. All inventory list ONLY provide to me after good arrive Vancouver which we already land and miss to chop the BSF form. Which bring us explore into paying GST risk. The WORST thing is Sevenside change the sender name into my wife name without my confirmation no matter by email or phone confirmation and then told me this changing is the final and cannot change back! While I've book my air ticket back to Vancouver to handle myself. Totally ridiculous and worst services I had experience. Also when I try to call customer service hotline the lady Ms Cheung told me I can only wait Sevensea reply in email and whether the manager who handle my case will call me back or not it's all on his own discretion. Well, this is the worst customer services and complaint handling the last I can experience. After reading the reply from Sevenseas. It make me even feel this company is a totally non-responsive company and treat client as trash. I don't wanna reply it point by point. Just taking the name changing action as an example. The client had sent email to ask the possibility to change the sender name and Sevensea had replied the client that request is not allowed and not possible. And after such email, Sevenseas suddenly told the client name had been changed with a charge and action had been done and cannot revise back. I wanna ask how Sevenseas got client consent and agreement on both cost involved and the final mutual agreement taken? Sevenseas has no evidence and not talked to the client before action!! I think if Sevenseas is taking a responsible action, what your company should do is to send someone within Canada team to go with the client and try to clear with custom under such special case and difficulty, rather than keep trying to get rid of the company responsibility! Last but not least, Sevensea also fail to inform the client sender name changing can only do one time, if Sevensea had well communication with me about all conditions, I'm sure I won't agree to change as I'm going to fly Canada. Such handling ways by Sevenseas explain all other difficulties that I'm suffering. And by the way, funny that I still can't get management formal reply in email for how to support me but in return I got reply in this public message box.
Sun chiu yung
Sep 30,2024Securely transferred my packages. Tracking service is wonderful and fast and neat response from seven seas was much appreciated.
Roby Gonzales
Sep 30,2024The team are very good and easy to talk you. They also keep you updated about the progress of your boxes. Lastly very cost efficient.
Gaynor Morris
Sep 29,2024I’ve used Seven Seas Worldwide a couple of times now (back and forth to Australia) as they are the most cost effective and easiest to use e.g. no minimum consignments based on container specifications etc. I find their online tool and live tracking easy to use and they are ‘always’ available when I’ve needed to contact them 24/7. It’s always a pleasure getting your items picked up or delivered. The communications is spot on and they always arrive in the hour window they give you. Thanks so much again!
Customer. David Haggart
Sep 29,2024Too long time to delivery Never received notification that I would have to pay more money at destination Complicated system for delivery having to phone to book delivery slot is very strange you as deliverer should tell customers when it will arrive drivers both ends very helpful and professional but I will certainly never use this company again
JK
Sep 29,2024Good customer care service
Mark James
Sep 28,2024Seven Seas were quick and responsive. No question was too small and answers were clear and consistent. Everything happened on time just as promised. I highly recommend Seven Seas.
Lydia
Sep 28,20243rd time I have used Seven Seas. We mover from Europe using the Move Cube service. We read all the information, asked a lot of questions, and we did not encounter any problems. Overall great service.
Quin
Sep 28,2024Smooth, fuss-free process! Seven seas kept me updated about the shipment times and custom fees, and I was able to arrange the delivery at my own convenience. The delivery was handled by a third-party mover, and I was able to update my contact number for them easily through seven seas.
Emily Connell
Sep 28,2024We shipped our belongings from the USA to Australia using two MoveCubes and were very happy with how it all went. The customer service people on the phone were always friendly anytime I called, and helped answer all my questions. We had two separate pick ups and deliveries and the truck drivers were always top notch. On the USA end they advised us on how to pack in extra cardboard into our MoveCube to make it super sturdy, and there was good communication from the drivers about their ETAs etc. Everything went great, they had honest pricing on their site and I’d definitely recommend them!
Jini Sijo
Sep 28,2024Excellent service. Made it on time
Nicole
Sep 28,2024So far so good. Best priced company with the highest reviews. Came highly recommended by many people. Instructions for packing and pickup were very clear. Collection was easy and staff were very friendly both when I called to make changes to my order and when the driver came to collect the goods. Have been updated along the way with the progress of my goods via email, which is reassuring. My items are still on their way so cannot comment on shipment process at the other end
Elaine
Sep 28,2024Smooth pickup process. 24-hour service hotline and user-friendly online system to check delivery status are very helpful.
Brandon John Copley
Oct 03,2024Happy, everything arrived