Seven Seas Worldwide are world leaders in international relocation offering personal, corporate and student shipping and storage services to suit your needs. We have helped millions of people move abroad with our complete door-to-door shipping services, taking all the stress from your international relocation. Check out our revolutionary approach to moving home called the MoveCube, an all-purpose container that we bring directly to your home for loading! And be part of our 'declutter' campaign on the website which provides advice and guidance on what to take and what to leave behind when moving home.
I have used Seven Seas several times and find their service to be of the highest standard. Staff are friendly and very helpful, and even when things go a bit south, they assist you and make sure you are happy and always informed. Their communications are honest and open, and they respond to issues quickly and professionally.
Excellent, user friendly service with support provided at every step. Move Cube was a breeze, as was the packing and documentation due to approachable, friendly and professio9nal staff members.
I used Sevenseas to ship household belongings from Scotland to Australia, in one of their small movecubes. Everything arrived safe and sound on the other side of the planet a few months later. I called their helpline twice during the process and the helpline staff were knowledgable, helpful, and quick. Sevenseas were very transparent with all costs and times, and I'm genuinely impressed with their service. I would absolutely recommend them.
Very simple and easy to arrange the service! I needed to add more boxes to my order and was immediately sorted. Collection and delivery service were good and had regular emails updated on the next steps and tracking the shipment was useful to keep timing - no delays!
I was given a 10am-1pm pickup time, spoke to several different customer service agents and it wasn't until long after the scheduled time that they told me they had given me the wrong pickup time. Half my day wasted waiting and not even an apology and compensation.
I recently used 7 Seas in China to move my stuff from Qingdao to Shenzhen. They charged a lot more than local companies, but since they claim to be 'international' with international high quality standards I opted for them. Upon delivery in Shenzhen, 2 of the 3 workers wore flip flops. They then proceeded to place my 1.8m cherry oak credenza on a trolley instead of lifting it, which is what should have been done. The trolley was dragged along a bumpy path to the lift area. During this time friction was caused and my credenza was damaged and now has a massive scorched dent in it. When complaining, I was given all sorts of excuses how it couldn't have been them, when it clearly was caused due to their negligence. Then I was told because I didn't opt for insurance nothing would be done. This is a disgrace. I just paid 1300 pound to move a relatively small amount of furniture. Why should I need insurance? Insurance is for freight incase it sinks in the ocean. If you can't deliver the furniture without damaging it for 1300 pounds then you can't do the job you claim you can do and you are simply scammers. Thieves. All I can take from this is 7 Seas are scammers. Unless you pay them even more for 'insurance' they take your money then treat your stuff like crap because there is no accountability. And let me ask you 7 Seas... Even if I I had insurance, what then? I'm 100% certain you would have just presented the same arguments I already received... "it wasn't us! You didn't pack it right!" I paid you 1300 pounds to drag my furniture along a bump path on a trolley instead of lifting it. Shame on you 7 Seas. Thanks for stealing over 1000 pound of my money. Masquerading as a company with international standards but presenting your customers with charlatans in flip-flops to carry out the work.
Whole experience end-to-end was great! We received plentiful email updates throughout the process. Delivery and collection drivers were courteous and helpful, as were support team members. Belongings arrived in perfect condition, and this included electrical and computing items (we used our own appropriate packing materials inside the boxes). The online tracker showed us where the container was located during shipment. Only constructive piece of feedback is that the website portal could be a little bit more user friendly, but that's about it! On arrival in the destination country, the final shipment process seemed to be lightning quick! Highly recommend, thank you :)
The whole move worked like clock work with excellent clear communication along the way. Two months from start to finish from Cape Town to Melbourne
I have no idea where any of my stuff is! The staff don't know either! :D
A really straightforward service - from booking, receipt of boxes, collection and delivery. The actual time to delivery was a bit longer than the original estimate, but not so much that it mattered. The only cost extra to the quote was insurance and customs inspection. The content list website was very good - making the customs requirements pretty simple as well. The insurance options (box by box) were also appreciated - some boxes are more important than others! There was a lot of information about where the shipment was once it was on its way, but until it was shipped we were a bit in the dark. A little more information on the process from pickup to shipping would have been valuable to understand what had seemed to us to be a long delay: Updates even when there is no change to the status are reassuring to know that the shipment hasn't been forgotten.
Always helpful staff at call center and really good layout of all tasks and responsibilities as well as guidance through Australian custom system
I recently used Seven Seas Worldwide for an international move, and I couldn't be more impressed with their service. From start to finish, the process was seamless. Their website was easy to navigate, and I was able to get a clear quote with no hidden fees. The customer service team was incredibly responsive and helped me with every question I had, making the entire experience stress-free. The collection and delivery of my boxes were punctual and efficient. My belongings arrived in perfect condition, and the tracking system kept me informed throughout the journey. The drivers were professional and handled my items with care, ensuring everything was securely packed. Overall, Seven Seas Worldwide provided excellent value for money and a reliable service. I highly recommend them to anyone looking for an affordable and trustworthy shipping company for international moves.
Booking our shipping was easy and support very helpful when I needed some help. The pack sent was great and the box cutter, super handy. Loading was a magic experience with the drivers assistance making it efficient and quick.
My order moves from UK to Hong Kong, the cantonese hotline is very helpful, polite and informative. Driver is willing to move the boxes from my flat to the truck.
Quick and prompt service. Easy to use and understand process. Boxes with instructions, tape, bubble wrap make life easy. Collection guys helpfull,friendly, on time. Tracking system simple, email alert sent when a change in journey is imminent and so far boxes on their merry way.
Boxes provided were of high quality and easy to pack, delivered promptly on the selected date. Packing and filling in documentation was smooth and easy with the online system provided. Pick up experience was smooth at the designated date and time, with driver picking up all boxes directly from door step.
Helpful for our any question
Have used seven seas twice, once to move from China to Australia, and then from Australia to China. Both times the process has been very smooth and clear, and customer service has been very helpful. They help you navigate through different custom rules to get through a country's borders which can be a tricky process. We made a mistake with Chinese customs, Seven Seas were able to smoothly and quickly fix the problem and get our shipping through very quickly. They are also very well-priced for the service they provide. I will always use seven seas.
The level of communication for the pick up and delivery of my suitcase was incredible, I was so impressed.
Anthony
Sep 17,2024Have ordered their boxes for packing into the MoveCube, which made it easier for us to estimate sizes and space for loading to the cube. The drivers of the origin destination are friendly and helpful, they helped loading our stuffs to the Cube. However, 24 hrs customer support hotline is not easy to reach, we encountered a few time that no one picked up the phone. Luckily, we were able to reach the support team by sending emails or leaving message via their official website for assistance, and they always provided us with prompt replies.