Great holiday, spacious chalet, some of the bathrooms need up dating. Food delicious and plentiful. The chalet hosts were friendly but the living area was not cleaned daily, bedrooms weren’t touched during our stay. Table was not always set up properly. Also they needed a better knowledge of the local area. Loved the fact we could ski back to the door. Not sure if I would go back to Alpe de Huez hated keeping ending in the bowl and big queues. Loved the apres ski,espically LA FOLIE DOUCE and the Underground. Smiths bar is good for burgers. Thank you for a great holiday.
Pluses: Very welcoming staff. Very good food (and I'm fussy). Good company. OK chalet location but you can't ski back to the door (but you can ski FROM the door - coming back there's a road in the way). Nice room with enough clothes storage. Close to resort centre, lift pass sales and ski rental shops. Minuses: Being badgered to do this review when I've already submitted one! I thought the accom would be an actual chalet (bijou wooden building) but it's a couple of floors in a larger apartment block. Could not tell from the pre-trip photos. It didn't really matter. Entire staff away for an entire day on an awayday - they should have left a skeleton crew. Result was a huge pile of dirty dishes and glasses - luckily there wasn't a health inspection!
Experience was great and service was good. I would say there were a couple things that need to be worked on, i.e. bathrooms very outdated, weird smell coming from outside bedroom that wasn’t dealt with / no intention of being dealt with, options for people with allergies not consistent throughout the week and neither was the service. There also could have been further help with ski lessons for beginners.
Easy booking, excellent organisation. Reps and chalet hosts were very friendly & helpful. Transfers were easy and organised only downside is we had to change coaches to a minibus, but it wasn’t really a problem.
I have just heard that Ski World staff in Val Thorens have been hit by Covid (Coronavirus) but have been told by local resort management not to contact French Public Health Authorities .They have also had a case where a UK doctor self isolated until he was facilitated to travel back to the UK with our French authorities being notified . If this is true and I've been told by a reliable source ,it is cri minal and should be investigated and treated as such by the French authorities
Chalet Bonne Neige in Val d isere was not in any way a 4+ Superior Chalet. Small and cramped, disgustingly dirty on arrival and for the duration of our stay, even after complaints being made. Furnishings cheap and dirty. Mediocre food. Chalet Host was unprofessional and clueless about any form of customer service. TV, radiators, steam room and lights not working or fixed. Terrible service and accommodation all round. Do NOT stay here or book a holiday with skiworld. See photos posted on tripadvisor!
Great Skiworld chalet hosts in St Anton. Chalet Rosemarie excellent location close to Nasserein gondola and good local bar. Skiing area fantastic with interconnecting lifts over large area. Highly recommend SkiWorld and St Anton ski area.
Your Chalet staff (Chalet Joli, La Plagne Village), were excellent.
Easy to book, great service, fab holiday
Great accommodation, great staff, great organisation
Great Town of Tignes , great snow , great chalet staff , fantastic food , absolute rubbish transfer times.
Stayed at Chalet Violetta, Tignes. Room 3. The hosts Katie and Emma were just delightful and the food and cakes they prepared were delicious. Room 3 was spacious, the bathroom a little on the small side but plenty of hot water. On arrival we noted there was only one wardrobe but the room was spacious enough to have both suitcases on the floor for additional storage. The sauna heated up quickly. My only slight negative is when leaving the boot room you are required to press and hold a button while pulling the door at the same time. Not easy to do when carrying skis and poles. A lovely chalet and super hosts.
Excellent chalet host
Great service, food, exceedingly lively staff
Very good all round staff brilliant Food excellent Staff were a credit to the company
Didn't quite come up to expectation. A 3hr transfer was actually 8hrs on a loo less coach and whilst I appreciate that traffic is out of their control they should have learnt from their mistakes..missed the flight on the way back,again due to traffic. Just not acceptable although the young reps at the airport did a great job of keeping us informed and finding new flights.
Wasn't what I would call premium chalet
Excellent holiday company. Great value for money at the discounted rate.
Brilliant catered chalet. Food fantastic and all staff very attentive especially Charles and Scott. The attention to detail was outstanding. Will recommend this chalet to anyone wanting a fantastic skiing trip and enjoy being catered for
Lauren
Mar 18,2020Lovely chalet and excellent hosts. Couldn’t fault it.