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SmartTrace

4.5 (719 Reviews)

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3 FOR 1 - Pet Microchips SWAP

Whether it’s 1 x Microchip or 10,000 x Microchips, we will swap every competitor Microchip for 3 x of our Smartbreeder Microchips!

Hassle-free, we collect + deliver completely free of charge!

Every microchip comes with FREE registration + 2 x FREE new owner transfers!

We stock Standard 12mm, Mini 8mm, Nano 7mm, microchips. All microchips will be registered on SmartTrace European database.

Ever microchip also comes with a laser disc dog tag with the unique chip number etched on-to the back!

SWAP TODAY! ...Call 01208 420 999

***Smartbreeder and SmartTrace incentivise customers to provide Trustpilot reviews***

Reviews 719

4.5

Out of 5.0

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Taylor Dulley
Jan 31,2025

Joanne was very helping with my transfer, she made me rest assured far my transfer will be completed and had nothing to worry about.. thanks again Joanne

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Sheila Melville
Jan 30,2025

Very good service Diane was helpful and efficient sorting out a problem with the transfer of ownership

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HMH
Jan 30,2025

I was struggling to get a transfer done. Diane never wavered in her support or patience. She guided me through the process and provided very good customer service. Thank you

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Liz Paris
Jan 30,2025

May I ask how the people below actually got to speak to a human being? The only contact number I could get was in Spain. I also received the scam email from Petchip that asked for renewal payment. I’m trying to sort things out with Smarttrace but it appears to only be possible via email. Having received the scam email, I’m a bit wary of giving a lot of information over email. Diane responded very promptly but now wants phone numbers and email addresses on an account we’ve had for 4 years.

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Guy Scott
Jan 29,2025

Diana was very helpful and answered all my questions

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Ian Potter
Jan 29,2025

Made contact via email because I had received a request from a company claiming that the microchip had to be renewed. SmartTrace replied within the hour explaining that it was a scam and that their chips had no expiration date. I’m very relieved and so pleased that SmartTrace answered me so quickly with a full explanation. Thanks again and well done!

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Anon
Jan 29,2025

Joanne was so very helpful and her speed of reply was remarkable, rare nowadays. I was very grateful fir the help,she was able to give to me. Thank you.

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Rachael Parker
Jan 29,2025

Brilliant easy service and very quick to respond

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KRW
Jan 29,2025

Accurate and speedy service. Much appreciated.

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Susan Rose
Jan 28,2025

I spoke to Joanne via email today, she was very prompt in replying and advised me how to do what I needed to do in a way that I could understand which was very much appreciated as I was struggling until she pointed me in the right direction and after speaking to her, I found it simple to do what I needed. Was also very happy with the offer of further assistance if it is needed. Very happy with the service that Joanne provided.

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Jessica
Jan 28,2025

I recently had an email from a company named Petchip asking for money. I didn’t recognise the name but I contacted Smarttrace to ask if it was to do with them and it wasn’t. I wanted to thank Joanne for her help and for putting my mind at rest. Thank you Joanne.

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Jane Rose
Jan 27,2025

Had an excellent service from Bree. She was super helpful and efficient! Thank you Bree 😊

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JAYNE
Jan 27,2025

Fabulous service, great people to deal with.

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Mr Gordon Marshall
Jan 25,2025

All good on time

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Danny Gray
Jan 24,2025

Excellent customer service. Bree handled my request promptly. Communication was excellent and I am very happy with the result. A+ Danny Gray

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Andy Teresa
Jan 24,2025

The customer service agent, Bree was knowledgeable and speedy in resolving my issue over my registered tag. Thanks a lot

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Stewa11
Jan 24,2025

When transferring a microchip status to me from my dog's 'mum' I was forced by SmartTrace to accept receiving emails. When I deselected the checkbox control, I was unable to process the transaction. This is unfair, not what I want and may be against GDPR.

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Mark Bartlett
Jan 23,2025

Joanne is lovely always more than happy to help she is a real credit to smart trace definitely a five star from me *****

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Lynda Northgraves
Jan 23,2025

I cannot explain my experience with this company apart from the fact that Joanne went above and beyond to help us. Our first contact with Joanne showed his helpful she was prepared to be. This as followed with a guideline of what I needed to do to rectify my situation. This was explained easily, and was followed by 'followed up' emails to keep me informed of the progress. Finally Joanne let me know that everything had gone through and all done. Thank you Joanne

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Lydia Ebdon
Jan 23,2025

I got slightly confused by the website (what was the minimum legal option) but the customer service was excellent and someone clarified for me promptly by email.

01208 420 999 [email protected]

108 OFFICE, 372 OLD STREET, EC1V 9LT, LONDON, GB

https://smarttrace.org.uk

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