I'm still part way through my teeth straightening journey and have not long received my aligners. So far the process has been really easy. The team from smilepath have been top notch with their support and after sale service since I bought the night time aligners. I'm now looking forward to seeing the results.
Very helpful in getting the right aligners to suit my needs, stepping me through the process with ease thus far.
Great experience so far and great prices!
Very Friendly and patient customer service as I had lots of questions. 🤣 I am very excited for my smilepath journey
Very helpful in assisting & advising details on Smilepath products
Pretty ordinary service I guess you get what you pay for , I’m supposed to take dentist quality impressions with no experience when I asked if they could suggest someone professional to take them I was offered a video link & asked for another $ 30
Experienced some very unprofessional customer service prior to speaking to Jamie when I purchased. I am awaiting to hear back from an email I sent requesting support to do the impressions.
Was a great experience, thank you for you help
So far the customer service has been great, friendly staff.
Process has been easy and service has been great so far. Can't wait to see my new smile!
So far SmilePath has been incredible. They have offered an honest service with great customer service.
Loving my path so far. Smilepath offers an amazing customer experience
Great service
While convenient to be able to mail out impression kits, the whole process has been extraordinarily slow. I purchased my kit over a month ago and they have only just received my impressions (mailed 3 weeks ago) and will take another 2 weeks to generate a plan from there. It took a long time back and forth for email confirmation after each impression (4 impressions and 4 emails back and forth over a week). Overall it will be at least 2 months from purchase to receive my first aligners.
Reached out via the Chat function on the website and they were really responsive and nice. Great customer service. Hopefully the entire journey will go smoothly, fingers crossed 🤞
Good service
Just ordered night aligners and excited to start the process. Have been very happy with experience so far.
Excellent results. Had some issues on my part with initial moulds but am very happy with the results and the out of pocket cost. Customer service has been excellent.
Amazing service, great communication and the aligners worked great after the treatment.
Henry Lee
Aug 24,2022I wasn't so sure which company I should got with for my clear aligners. and I found SmilePath offers the most reasonable price among many companies. After I Joined I got an email from the staff that explains the process with pictures and video, it was so easy and informative. so far, I'm so happy with their service and glad I chose Smilepath.