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Reviews 889
Elizabeth Williams
Mar 31,2025the customer service officer was extremely helpful and patient with me regarding how to reset our solar panel system to reboot and reconnect with our wifi system as it had lost connection and energy was not being sent back to the grid. They guided me through the process set by set over the phone, they called back when they said they would & sent a hard copy of how to rectify the problem for future reference. Also received a follow up email a few days later to ensure everything was still working correctly. Very happy with their customer service.
Dougal
Mar 28,2025Solargain provide high quality products at very competitive prices backed by great after sales service.
Alex F
Mar 06,2025We had an amazing experience with Solargain from start to finish! Our consultant, Ryan, was SUPER knowledgeable and eager to help. He left no stone unturned when explaining our options and was very patient in answering all our questions. His expertise and guidance made the decision-making process much easier. The entire installation process was seamless. The installers were professional, efficient, and left everything spotless. It was clear they took pride in their work. Solargain went above and beyond in many areas, making sure everything was done to the highest standard. My wife and I are grateful that we chose Solargain for our solar system. We highly recommend them!
Alex Nicholas
Jan 09,2025Very happy with the entire process. The quote was comprehensive and accurate. The install guys were on time and did such a good job. Definitely recommend Solargain
Michael A
Dec 23,2024Solargain was very thorough in their explanations and documentation for the installation of a home PV system. The price was decent, and the installers themselves were very professional, friendly, and did a great job.
Benjamin Larsson
Dec 20,2024They went beyond other companies on the quote looting at overhead shots in winter when the sun is lower and suggested to have a tree removed before winter. Looked where was the best place to mount the control unit. Then the guys that rocked up for the install did a fast and as an electrician myself what I could see was a neat high quality install.
Karla McLean
Dec 04,2024Highly recommend Solargain! Thank you so much!
Thomas McDonald
Nov 22,2024What a great experience from getting the quote to the lead up correspondence to the actual instal. Each phase was well communicated and accurate. A very pleasant and worry free transaction. Thank you.
Flamingo
Nov 13,2024Smooth easy process for arranging maintenance check. Clear and detailed report sent immediately. Technician was personable, professional and punctual
Ralph
Nov 13,2024I highly recommend the team at Solargain Wangaratta, they turned up on site when they said they would and were on point with their responses. From start to finish the process was hassle free. Highly recommend.
Nathan Calleja
Nov 05,2024I’ve used Solargain for solar panels before and returned as a customer for a battery, because of their outstanding customer service. Working with Jame De Santos has been a particularly positive experience—he’s very helpful and attentive.
Eric
Oct 23,2024Solargain adopt a professional approach to what they do. The install guys are a great bunch. Shout out to Thomas and Tyler. Thanks guys.
Customer Mr Gareth Eaton
Oct 02,2024This firm is as straight as a gun barrel! I was dead keen to add to my solar & battery that I already have so I asked solargain to come and quote me. So very nice gentleman came from Taunton how turned out to be the boss, well he listened to me looked at what I have, and told me it really wouldn't be worth me doing it he could put in extra for me the return even with another battery Would not warrant my financial outlay how many companies would just want to sell you £8,000 worth and not be honest and tell you basically don't waste your money. I only wish I spend some money with this company I feel confident you would get a good job and not get taken for a ride I can't say any more just I am convinced he is an honest man.
Matt Jarratt
Sep 27,2024The experience was very good. Smooth and extremely easy. James came out to disscuss and quote. He is easy to deal with and not full of the usual sales BS. Upfront and honest. The install guys turned up on time, where quick and tidy. Chose solar gain over the usual cold call guys due to the good reviews and the security of a long standing company that wint disappear on you if warranty work is required.
Keith Marshall
Sep 11,2024The sales rep was lovely, very knowledgeable no pressure. The service techs were also really lovely, considerate and did a great job with the installation. I did end up getting a system that is battery compatible and didn't realise Solargain owns the battery company. I'm sure its an awesome company but would have been nice to know as i think it could limit the battery options as they are the main supplier from what i can tell. Either way the batteries for their IStore system seem to be fairly affordable compared with other systems, just would have been good to know as i might have researched this a little more.
Nick Shanahan
Sep 02,2024Job done. Professional, personable and informative from beginning to end. Money well spent
Lea
Aug 22,2024The installation was done quick professionally and safely considering it was raining. Customer service was impeccable.
Arthur
Aug 09,2024I congratulate Solargain on prompt response and action in solving my issues with the system. The tech support knew the system and quickly resolved all issues. Couldn’t be more satisfied.
Alanna Ellison
Jun 19,2024So so pleased we went ahead and chose Solargain to install our new solar panels. It’s been nothing but a pleasant experience with everyone we have dealt with. The entire process from our first meeting to discuss our requirements to install to handover, it’s been completely seamless. Thank you so much for doing all the work behind the scenes with synergy and making our experience a great one!
Raju
Apr 02,2025Had an issue with my Solar inverter and solargain was of great help in helping me solve the problem .In a few words they were professional, polite and friendly in understanding my problem and guiding me accordingly in ratifying it. Thanks to Jackie Bridger.