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Reviews 968
Jack Steven
Sep 13,2024Initially offered a cash offer of 75% of the estimated property value. They then reduced it to 15% based on misunderstanding information from an estate agent who had just sold a neighbouring party. They said they could then get me a better offer from the investment side of the business, which was still around 60%. Thankfully my onwards purchase doesn't require this property to sell, as I would've wasted weeks with this company.
Michelle
Sep 13,2024Well deserved 5 stars. What can I say. From dealing with viewings to finalising the sale. You kept me updated throughout and it wasn't exactly a straightforward sale. Thea you were amazing. I cannot thank you enough for getting my property over the line. It still feels like a dream but it's real. I can't believe it after a very stressful and difficult house sale. Sold and Thea made the impossible possible. Other agents and cash buyers failed but your company stuck with me through to the end. Thank you so much. Thea you kept me updated throughout the whole sale process and it finally completed last month. Thanks again your such an asset to Sold. I will certainly recommend your company and use you again.
Ian Sandford
Sep 13,2024I can't say my experience as a buyer with sold.co.uk has been at all positive. Having had an offer accepted on the property by the seller Sold continue to send viewings (I know this as I live next door). Attempts to provide the required evidence of funding and other documentation to allow Sold to "take the house off the market" are being frustrated by staff that don't answer emails, pick up the phone, return calls and keep moving the goalposts. The experience has been stressful and it's only the beginning!
Amy Elkin
Sep 13,2024Jade was lovely and really helpful with everything which made the experience easy and fast!
Floyd Jones
Sep 13,2024My contact was Thea Willsmore and she kept me updated every step of the way during the whole process. Even at periods of the natural wait for things to be processed she checked in to keep me in know. The company and Thea on the whole made the process of selling my house very easy and pain free. They accommodated my busy work schedule at times when I could be awkward. Would highly recommend
Justin Hansen
Sep 13,2024Absolutely Brilliant! Ella has really been so helpful and supportive through the selling of my first home. She’s made everything very calm and has promptly acknowledged emails and calls and found answers or solutions every time. I would heartily recommend her and her team.
Faye
Sep 11,2024Cemil Arslan has been simply amazing throughout my journey. You have an excellent, motivated & effective member of staff working for you & his communication skills have been outstanding throughout.
L. Anthony
Aug 28,2024UPDATE: The house was posted back on the market a couple of months later and we arranged a viewing. The seller was shocked to see us back. The seller said Sold agents told him false information and never told him the new offer we made and simply told him we were only approved for 125k mortgage and couldn't afford the house. Costing us both. BUYERS SHOULD NOT PAY AGENT FEES do not fall victim to this company. INVOICE FRAUD BUYERS BEWARE. They will push their solicitors on you and then embezzle funds off the solicitor quote hiding it as fees for the solicitor. They say it is a solicitor open file fee but that money goes to sold and not the solicitor so if the sale falls through they still get paid. When Sold was asked they said it is a fee to have the offer accepted. Take on a local agent that cares about sellers and buyers. They also valued the sellers home too high which made a headache for the seller later on as well. Not to be trusted with your home. If you see sold.co.uk stay away!
Jackie
Aug 24,2024I cannot recommend this company enough and after wasting five months and no viewings with the developers who promised a sale, and only three viewings in three months with another agent, I've got a deal within two weeks. This company is a pleasure to deal with and I can especially recommend Dahnish Khan 5*
Mim Anthony
Aug 22,2024Buyers- they will push you to use their in house solicitor then ask for a file open fee for the solicitor. The fee does not go to the solicitor in fact they were surprised when I brought it up. After our transaction fell through due to the seller backing out (the house was overvalued by the seller) they ghosted us. They are pinching money off buyers. The solicitors also take a week to respond. Get someone local and don't be taken advantage of by this dishonest bunch. Update: Your employees clearly stated in an email which I provided you as well as your invoice you sent us stated that the fee was for the solicitor to open file with us not yourselves. This is invoice fraud. Dropped to 1 star rating from 2.
Usma Ahmed
Aug 22,2024Excellent agency, very professional and polite staff. Dhanish Khan - senior sales negotiator was amazing and supportive during the whole process.
Tracey Marsden
Aug 22,2024I've had a very good customer service from sold. Co. Uk, Dahnish Khan has been amazing quickly sorting my house out with the relevant people, only took a week to get pictures and went live then viewings which I received an offer from a buyer. It is now in the process of the sale going through, I would highly recommend the company to sell your property for you.
Gill and Lilian
Aug 20,2024Excellent service provided by Thea Willsmore in the selling of my mum's house in Wigan.
Mrs Melanie Packard
Aug 19,2024We purchased a property through Sold.co.uk and received excellent service. Thea was very proactive and communication was first class, thoroughly recommend.
bin k
Aug 15,2024The sales team was very eager to take the sale but very poor follow up. However I would like to appreciate one person in the team who was simply amazing Dahnish Khan. He communicated well and was honest. He really did try to make a difference. Thank you Dahnish.
Consumer
Aug 15,2024What can I say the service was outstanding the whole team was amazing especially Ella she kept all parties well informed about everything day to day never was to much trouble for her very polite at all times and kind. Ella you are the best 100%
Gloria46
Aug 14,2024After the initial hiccup of making our offer and it taking over 2 weeks to receive the Memorandum of Sale, we were then passed to Thea for the progression of our purchase. Thea kept in contact frequently and kept us informed of what was happening which was very useful. And I could always email her (rather than ringing) for information too. Thank you Thea for seeing us through to completion.
Jason
Aug 13,2024Ella Seki provided an extremely efficient service; maintaining regular contact between all parties.
Giles Worthington1480384133
Aug 10,2024Beware of Sold Co Uk of lying through their teeth and not coming back to you when they say they would later in the week. Camil Arslan spoke to me on 30 July and said he would come back to me later the same week. I said not to phone the next Wednesday 31 July because I wasn’t available and to phone me back on the Thursday or Friday that week but never did. I emailed Camil 2 August reminding him that he never came back to me of which he totally ignored my email. On the 9 August I emailed Camil again warning of making a complaint if I got no response. Suddenly I get an email reply. Then on this reply was a complete lie in what he said which didn’t explain why he didn’t phone me back or reply to my first email. This is very unacceptable behaviour. On the 20 July I emailed the director Marcus Horner when I first approached this company wanting to know and make sure I spoke to the best person who was capable of speaking to me because I have serious mental health. Because of this bad unreliable service causes my stress to get worse which proves they don’t care on the damage they cause me and my health.
Lynn Cordock
Sep 13,2024Ella has been working hard by giving us an excellent experience by providing us with excellent communication, customer service and she has treated with respect on every occasion