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We will make sure your dog finds the perfect fit
Reviews 706
Claudine CAFFIN
Jan 23,2025Excellent service après vente. Réactif, à l'écoute, répondent rapidement. Je suis ravie et vous incite à commander. Vous trouverez forcément votre bonheur pour votre toutou. Claudine
Melissa Miller
Jan 22,2025Edit: Sparkpaws reached out to make an exception for the exchange. I suggest they adjust their policy for holiday exchanges to help avoid customer frustration. I will say the quality of the product is very good and my daughter loved her shirt, hoping to get the exchange complete and matching set so the 'look' can be complete. I bought the adult and dog sweatshirt combo as a gift on black friday. When opened on Christmas, and the dog sweatshirt is very tight even though it's a large for my 40lb dog. When I reached out to exchange I was told no since it was past 30 days. I will no longer be ordering directly from this company with such an inflexible policy for the holidays. I now have a disapointed kid for a very expensive product.
Laura Barber
Jan 22,2025I ordered four dog pajamas. Size 4 XL. My dogs are dobermans, so they are not a large breed. The chest was too tight and length of body of pajamas were too short. So the pajamas were not a size 4 XL. Very disappointed.
Nicole Marie Richardson
Jan 22,2025Pros: I like the quality of the clothing for both dogs and humans. The materials are soft and sturdy. For the price, the items are not cheap at all. Cons: The customer service and return process. They conveniently do not include a return label or invoice information with the item. To return you must go to their website, which directed me to email only. You can't speak directly to anyone. It took more than 24 hours for someone to respond to my email and the response was vague and unhelpful. By the time I recieved a meaningful answer from anyone the return window had closed and the items I needed to exchange where all sold out. There was nothing that was comprobable to what I had ordered (a Christmas pajama set for two humans and a dog). Nothing matched anymore. I was annoyed because the person who emailed me should have let me know from the start that if I wanted to return the items instead of exchanging them that the return window would close within one day. Instead, they waited until 3-4 email exchanges, each with a 24-hour response time, to tell me the window had closed even though I initially reached out to them 2 days before the window had closed.
Gillian
Jan 21,2025Bought 2 items and both too small for dogs. I have emailed customer service twice with no reply. Terrible service would never purchase anything again from this company.
Thorben Nagel
Jan 20,2025China-Ware: Leider haben wir erst mit der Sendungsnummer erfarhen, dass die Bestellung aus China kommt und wohl auch dort Hergestellt wurde. Die Bestellung wird sobald angekommen zurückgeschickt. Grund für dieses Vorgehen sind aktuelle Meldungen von schnell entflammbaren Kleidungsstücken aus China.
Jerri Carmicino
Jan 20,2025Great items
Rec
Jan 20,2025Poor fit on most items, 1 item arrived damaged, and the return process is a pain and takes forever.
Nic
Jan 20,2025the products are amazing!! so soft and comfortable! The shipping was on the slower end but most likely due to the holidays. The hoodies do run a a bit small. I ordered an XL and wish I got an 2x. I amm typically a L but order XL for hoodies. Same for my pups. Our guy Larry is about 130lbs and just above hip height - we bought one 5x and a 4x.. the 4x is a bit short/small and the 5x is too long on him, covers his tail.
Danielle
Jan 20,2025The quality of the products (a raincoat, hot weather booties and rain shoes) are amazing! The product description is completely accurate as is the sizing.
Karin M
Jan 19,2025Keine Retoure möglich! Nur mit imensen Kosten verbunden!! Es gibt nur einen Umtausch! Es gibt kein Geld zurück!
Timothy Clegg
Jan 19,2025I’m sorry I previously wrote a review about not receiving my item. I have now received it, and I was super surprised by the quality. Customer service also responded promptly when I said I had not received my order. I think I just had it in my head that it was a scam, so I was nervous when the package had not arrived. Great quality. This is a legit company.
Annelies Boers
Jan 18,2025Een prima webshop totdat iets niet past. 4XL kerstpyjama is van goede kwaliteit maar was helaas te kort voor onze Viszla. Retourneren is een heel gedoe wegens buitenland, dus ik heb gekozen voor een waardebon om bij de webshop weer te besteden. Ik kom er nu achter dat deze maar 1 maand geldig was dus inmiddels verlopen en dus nutteloos
CHANEL SWINERTON
Jan 17,2025Softest sweatshirts I’ve ever felt. Worth every penny. I got them for me, my husband, nephews, sister, my dogs, their dog.
Andrea Mooney
Jan 17,2025I’ve waited a month now for my shipment to come today. It says it’s delivered and I have nothing here. There’s no phone number to contact them. It takes them forever to reply to an email. I really feel like I’ve been scammed. I would just recommend by your clothes from the store.
Vivian
Jan 16,2025We have ordered multiple times from SparkPaws because their high quality dog-fits are gorgeous, well made and fit my daughter’s boxer mix the best. She live in Oregon and my granddog gets cold!! SparkPaws arrives quickly even during busy holiday seasons!
Brielle Ercole
Jan 16,2025Waste of money waste of time. Worst customer service. Takes months upon months to receive anything or hear back from the company. Ordered on Black Friday didn’t get my stuff for over a month. It was wrong when it got here. Returned it right away and still haven’t gotten my stuff it’s now January16 and the customer service ignores my emails like CRAZY. Terrible company.
Lisa Menzel
Jan 16,2025Betrug, habe am 17.12.2024 eine Bestellung aufgegeben und bis heute nichts erhalten. Laut Versandinformation (welche nur alle 3 Tage aktualisiert wird) befindet sich das Paket "at the sorting and distribution center" aber die Info wird jetzt nicht mehr aktualisiert und eben auch nicht geliefert.
Manuela Bonatto Revello
Jan 15,2025Ottimi prodotti, ottima la qualità. Buono il rapporto qualità-prezzo. Felpe e maglioncini vestono perfettamente i bulli.
Sora
Jan 23,2025The size was perfect fit for my kids and for my pup. The material was great quality.