Impressed by the turnaround time, ordered specs on Sunday arrived on the Wednesday. Pleased with the finished article, job well done.
So, I needed to get two new frames re glazed. After being quoted an absurd price from "the high street" I turned to the web... I based my opinion on the high rating of spectacles direct. I phoned, got through right away, sent thru my queries and was quoted a REALLY good price! Was sent a straight forward pack.... *foc I might add....good set up there!!!* Got glasses back in less than a week. FANTASTIC service... Deal with nice genuine helpful people. Was kept up to date all the way. Well done guys... Excellent service at a great price!! Totally recommend!!!
The service was really good - fast friendly and efficient. Now I've tried it out, I'll get some more glasses done! The seemed to know their stuff when they telephoned and I didn't feel I was sold to!
I used this service to reglaze my existing frames. I was delighted by the fast service and excellent communication throughout. The prices are amazing too. A massive saving compared to the high street optician! I will definetly use this service again in the future.
Sent my ray bans for new lenses, sent in Freeport box provided, contacted by Wayne who. Was very helpfull, glasses returned very quickly with new transition lenses , a great service, will be back,for more thank you
Had lenses put in some vintage frames, very reasonable and quick. Wayne was very helpful on the phone & online.
This company knows the meaning of service with an excellent range of spectacles at very reasonable prices - what more can I say?
Easy to follow procedures, fast and efficient service, delivery and prices good. WELL DONE
phoned on a Saturday expecting no answer but got through to a very helpful chap called Wayne, he was able to answer all my questions and even put the last pair of fuel cells aside for me until i ordered them later that day. Received within a few days well packaged and in perfect condition, would definitely use Spectacles Direct again as there service was faultless :).
Fantastic all round, the price, speed, customer service, the whole package!!! Look forward to using this site again and would recommend any day. Thank you.
Easy to use website and ordering process. Outstanding communication and service (thanks Wayne!), combined with next day delivery. What more can I say - other than I'll definitely be back in the future!
When you are dealing with the internet you don't really know how you are going to get on. But I should have had no fears because everything was done exactly as I expected and in good time. Very nice people to speak to on the telephone as well, I will certainly go to them again.
Excellent service throughout
Delighted with the response to my query, and everything thereafter!
I requested the tint in my perscription sunglasses (Prada) be graded as they are un-perscript......They are identical and are totally perfect. was fed up of loosing the "look' of the design after having my perscription added. so for an extra cost I am more than happy with the end result! wonderful Thanks you and for all your corrispondance
Tried to order some new glasses online but their was a problem with the website, contacted Spectacles Direct over the phone and they couldn't have been more helpful, Wayne took my order on the Saturday and despite having special order lenses my new glasses popped through the door mid Thursday morning. Perfect, thank you!
Good value for money and service. Message to confirm safe arrival was a nice touch.
WOW! Placed online order Saturday. Received email on Monday requesting old glasses for measurements. New Ray Ban's with prescription lenses arrive Friday. And at half the cost of High Street retailers. Will deffo be coming back. Absolutely brilliant service. Thanks so much.
I've used Spectacles Direct twice for both everyday prescription glasses and recently a pair of prescription sunglasses. The staff in showroom are extremely knowledgeable and go to great lengths to make sure you are 100% happy. I would never buy glasses from a high street opticians again.
Michael Boyd
Oct 15,2013After wisely double-checking my prescription by e-mail, I go the specs the next day! The whole process couldn't have been easier.