I rarely leave reviews but this company must be applauded for their super customer service. My wife and I went to choose our glasses and lost track of time and kept them their till nearly 7pm when their close time is 6pm , they did not try and rush us or mention that they should of been closing. The optician was very thorough and had a caring attitude which assured me that I was in good hands. The whole experiences was a pleasure. If your looking for glasses this company must be your first choice.
Rang customer services as was unsure how to fill in the forms. They took me through step by step. Was rang to confirm they had received my email. Was kept informed all the way through for progress and then asked if I was satisfied when they arrived. Who could ask for better customer service???? X many thanks to you all
Quick efficient service, fantastic glasses and so, so pleased, will recommend to everyone and will use again
Glasses received very promptly. Really impressed with the speed of delivery and glasses are perfect.
Easy to use site, quick delivery and happy with the items.
Web site is easy to use, from frame selection, lens options, to ordering. After I scanned my pescription, it was simple to send. Glasses arrived in a week and are fine and good value for money.
My recent second order for two pairs of spectacles was dealt with speedily and efficiently, just like the first.
I bought a pair of bi-focals from Spectacles Direct, I wasn't quite sure if it was a good idea buying glasses online but it has proven to be a great success. The service is excellent, very easy to order and provide my prescription. The price was very good, the quality of the glasses is excellent and they fit very well. So I would definitely recommend them.
I ordered my glasses on Monday and they had arrived by Friday even though my prescription was higher than standard. Very pleased with the speed and service and great value for money.
we weren't sure about purchasing eyeglasses over the Internet however the customer service was great and we ended up saving around £150 on ray ban glasses. I am very happy about my purchase and have been happily wearing my new glasses since their arrival approximately 2-3 days later. I would definitely recommend this service to my friends and family.
Very quick turnaround, great for ordering a pair of glasses when you have a good prescription. Got myself a new second pair without the hassle of going to the opticians again, and for a great price with thin and light lenses.
I cannot fault the service, courteous staff, prompt attention and excellent advice given, also purchase delivered promptly. Value for money another plus factor.
Bought a pair of rayban wayfarer sunglasses with prescription lenses. Less than half the price of high street and supermarket chains. Arrived within four days. Top quality company with great customer service.
I can't recommend Spectacles Direct highly enough. I placed an order on Thursday afternoon, confirmed my prescription within a couple of hours and a shiny pair of Raybans turned up on my doorstep on Saturday morning. Quick, efficient, friendly service and a great value, quality product. If only all online retailers could be the same.....
Fast and efficient service at a bargain price.
Wayne, Kirsty & co - brilliant. Quality & pricing - brilliant. I cannot see myself using a High Street optician again. Impossible to give enough praise to this company and its staff.
Ordered a cheap (£29) pair of prescription sunglasses for driving. Turned up less than a week later and I was delighted to find them just as good quality as my main specs, for which I had paid £100 elsewhere. Will definitely use again.
Ordered some RayBan specs and was told they were on back order and would take a week to get from Italy.Then additional time to make the lenses. Ordered Sunday arrived by Thursday, can not fault the service. Even did a itemised receipt for me to present to my insurance. HIGHLY RECOMMENDED
Web site easy to use, fair prices and quick service
John Watson
Oct 09,2015I needed my glasses quickly and the member of staff I spoke with explained that she would deal with my order personally. They arrived on time and I am very pleased with the price.