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Reviews 308
enndee
Jun 20,2013I have used Spectacles Direct before and have always had good service. This time I needed new varifocal lenses in my sunglasses and used their lenses-in-glasses on-line service. I sent the old sunglasses off to them, spoke to them on the phone to discuss what I wanted and had the reglazed glasses back in less than a week. Excellent service at a very competitive price. - Recommended
Neil Gibbons
Jun 20,2013Order very easy to place but had a phone call soon after from a technician to clarify my order and make sure there were no mistakes. Spectacles arrived within a few days. I have used Spectacles Direct several times now and it is the same excellent service each time.
Robbie Hendry
Jun 13,2013Fantastic service with prompt delivery. Excellent experience.
Claire Fox
Jun 12,2013Helpful friendly staff who gave us enough attention but didn't hound us. Had enough selection with varying price ranges & brands. No hassle - exactly what it want
Brian Robson
Jun 11,2013I almost never feel compelled to leave reviews but I have been so impressed by this company that I have to make an exception. I have just received my glasses back in less than a week since making an online request for a reglaze and they are perfect. The lenses were made up to a new prescription but are an identical specification to the original ones and an incredible 75% cheaper. Wayne, who dealt with my order, is not only thoroughly competent and professional but genuinely seems to have the customer's best interests at heart. He made the customer experience a really positive one and deserves much credit. I would have no hesitation in recommending SpectaclesDirect to anyone.
Nicky
Jun 09,2013I would highly recommend Spectacles Direct. I had a pair of beloved 20 year old frames that I fancied wearing again. All I had to do is send them off in the little brown box with prescription details, have a chat about exactly which lens thickness I wanted and in a couple of days they were sent back to me ready to be worn. What could be easier ?
Kim R
Jun 07,2013Fantastic from start to finish. So easy to order and received as promised .
Nik Reynolds
Jun 07,2013Wayne offered excellent customer service and he processed my order very quickly. No complaints at all.
Lizzie P
Jun 03,2013If you haven't tried Spectacles Direct after being given your new prescription I would suggest you give them a try. Expert advice with choosing frames from a large selection and at a very reasonable price. My varifocals are perfect!
Ben
Jun 02,2013The Oakley sunglasses I bought were the best price I could find, I ordered them at 3pm and they were delivered at 11am the next day. I don't think I could be more impressed or satisfied with the overall service, and the sunglasses are perfect too. I would absolutely buy from them again, the trustpilot feedback reassured me that this was a decent company and it's absolutely justified.
Mrs S Payne
May 28,2013The customer service is excellent. Thanks to Wayne who was very professional and would ring me if he was not 100% sure of my order
Christine Moore
May 24,2013Good Company
Alison Woodcraft
May 23,2013Had my glasses done intended to be a back-up pair. Had them for a week, and when I realised I had left my main glasses at my sisters, I got them out to wear them. Had an important job interview, and was wearing them on for about 5 minutes when I was in and the lens fell out! I was utterly embarrassed! I don't think this company appreciates attention to detail or taking the time to do a job properly, or they would not have rushed it or paid such little attention to them. I took them to an Opticians who said the lens was too small.....How do you make a lens too small???!!! My day was ruined. I am furious to say the least. Never again!
Ivan Uttley
May 20,2013If you value fast AND efficient service look no further. YOU are not a number but a customer for excellent products and real service. Such an organisation deserves to prosper. I.D.U.
Jane Coville
May 20,2013Only one criticism, it would be helpful to have a leaflet enclosed with returned order on how to adjust frames if bifocals need adjusting for correct focus, as generally this is carried out by optician when collecting glasses. Otherwise I would recommend this service to anyone with total confidence.
Lauren
May 19,2013Very fast delivery & authentic Ray Ban Erika sunglasses that I couldn't find anywhere else.Was kept updated from the moment I ordered. Highly recommended!
Andy Hinds
May 17,2013From start to finish the service i received was first class and my lenses fit brilliantly in my ray ban glasses I would recommend to anyone
Paul Houghton
May 17,2013Always a little nervous about buying things that require customisation on the internet. I'm no optician so interpreting the prescription was not my forte. A very quick phone cal put me at ease. I was able to upload the prescription thereby taking me out of the equation. Brilliant. Submitted the order, was communicated with all the way through the very fast process and got the glasses delivered within 48 hours . Amazing service. Thank you.
Nick G
May 17,2013excellent price + quality service = very happy customer! - Highly recommend!
163A Bonnington Road, EH6 5BQ, Edinburgh, GB
http://www.spectaclesdirect.co.uk
Minadef
Jun 26,2013I saved so much buying my spectacles here! Outstanding service! thank you Spectacles Direct!