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Reviews 308
Ashley Simpson
Jan 17,2014Exceptional customer service. Very quick delivery. Great price and quality lenses. Will definitely use again.
Hilly Husnain
Jan 15,2014After searching for days on days, I finally decided to go with spectacles direct because they had a huge range of Ray Bans (my preferred brand) and were the ONLY online glasses store I found that accepted NHS vouchers. I called up to ask a few questions and the service was excellent. The members of the team were very very friendly and I was extremely satisfied with the service. Now the main praise I want to give is on the speed of delivery. I thought that to make a pair of prescription glasses it would take a week at least. I ordered on Monday, and they arrived on WEDNESDAY before 1pm. I'm in London and they're all the way up in Scotland! I was absolutely delighted to say the least and recommend them to anyone looking for a new pair of specs.
David Rees
Jan 06,2014and then I asked myself are these headaches I'm getting really a result of me quitting smoking or just possibly because since breaking my last pair of spectacles three months ago I've been making do with an old pair or not bothering to wear any at all. Wasn't happy with the last optician I used so hit Google found spectacles direct ... always fancied prescription lenses in a Ray ban frame ... placed order, few days later they arrived tracked delivery - wearing them now - very happy customer!!! and the headaches?? who knows but they seem to have gone too
Tom Jones
Jan 01,2014I wanted the specs back in a hurry and they aimed for a week but delivered in three days. Pleasure start to finish and a great product too.
Michael Neilson
Dec 11,2013Had the glasses within 7 days of sending them. Very pleased.
Kathryn Robinson
Dec 09,2013Quick and easy. Friendly staff ans speedy delivery of the specs. I will use you again.
Julian Keating
Nov 25,2013Must be four years now, getting a bit boring really, same old fast, friendly efficient service from Specs direct! Still with what I'm saving I'll be able to buy myself some fun and excitement. Might even look up some old friends (Now that I can see them) Cheers SpecsD
John
Nov 25,2013Great Communications Courteous Service and Very fast delivery and made a Super job of my glasses I am very happy with the Company and would not hesitate to recommend them to my friends
GEOFF CONNELLY
Nov 23,2013Glasses were just as ordered and arrived super quick. Would defo use again.
Alan Costello
Nov 19,2013I called spectacle direct straight after recieving the glasses as the service was second to none. A very fast and first rate service was provided , i have had 2 pairs made and one pair repaired and cannot fault the company. i have recommended them to several of my friends and will use the again when needed
Lindsay Bagwell
Nov 16,2013David and the team are superb. My reglazed specs were just under a year old and a screw came loose so the leg could not be re-attached. Local opticians said you cannot fix that but we can give you 2 pairs for £300 (for my script) 1 'free' which we all know is useless if you have to update your lenses every year and are not made of money. David told me that the frame would need new legs after sending him a photo, when he could not source the originals as I am not too vain he got me the nearest thing and fitted them free of charge! The results were perfect. I had to update my prescription today and the optician said the glasses I had were exactly as per the prescription and pupil distance etc the local opticians had last recommended for me. Sadly I have had to buy new frames on this occasion but I know that I have a superb back up pair and also I know where I can get a good re-glaze next year. Never mind bingo balls and zumba - see straight and get yourselves to spectacles direct. Thank you so much LB
Simon Cryer
Nov 15,2013Ordered my prescription reading glasses late on a Wednesday night and they arrived in the Saturday post. I'd be happy with something from Amazon arriving that quickly but to get a custom-made item in that time is truly impressive.
Alex
Nov 14,2013Great service. Even had a call to double cheque something on my prescription before the glasses were made. Speedy . Excellent quality and value for money.
John Underdown
Nov 14,2013Found lensesinglasses after my optician quoted me over one hundred pounds to re-glaze my glasses. For exactly the same service lensesinglasses (which is the re glazing service offered by Spectacles Direct) quoted me £29! I was skeptical that this could be a genuine offer, but trusted the reviews on trust pilot and sent off my glasses. After a very polite conversation on the phone my re glazed glasses arrived two days later, in a hard case with a new polish cloth, plus my old lenses! Amazed that such a service can be offered for such a price. There are three more pairs in the house that'll be heading up to Edinburgh promptly. Thanks!
Percy Red
Nov 11,2013I would recommend this company. They are very informative and polite. I will be using these guys again when I need to renew my specs!
Robin Thompson
Nov 01,2013The new lenses correct, and the service was prompt.
Tricia Muller
Oct 23,2013Spectacles Direct offer a service that is fast, friendly, efficient and amazing value for money! I've recommended them to all my spectacle-wearing friends! What's not to love!
RCB
Oct 23,2013Placed order on Saturday evening. Delivered Wednesday morning. I cannot expect better than that. I chose Spectacles Direct over other, slightly cheaper suppliers (one of which I had used before) due to the others having poor customer feedback and / or problematic websites. Spectacles Direct gave me much more confidence, and I feel this justified paying £20-30 more (still £80 less than high street prices).
Jill Eastwood
Oct 23,2013SENT GLASSES OF,F GOT EMAIL TO CONFIRM LENSES, PAID BY PAYPAL AND GOT GLASSES BACK WITHIN THE WEEK. VERY PLEASED WITH SERVICE AND LENSES. WILL USE AGAIN.
163A Bonnington Road, EH6 5BQ, Edinburgh, GB
http://www.spectaclesdirect.co.uk
Ian Bradley
Jan 18,2014I contacted them every thing was carried out very professional and the prompt service was excellent