The customer service you receive is of the highest standard. The team keep you updated throughout the order from start to finish. They accepted my eyecare voucher which discounted the already great price of my new glasses. I am very pleased with the quality of the frames and the prescription feels spot on.
Looked all over for this frame everywhere sold out, or charging way over the odds. Ordered on the Thursday recieved by the Saturday. Very happy with service.
I was given very useful information when I phoned with a query. The ray ban frames I ordered are so much cheaper than elsewhere. And arrived within 24 hours.
Prompt and efficient service and a great price - thanks
The service was fantastic and all communications where very professional throughout. My glasses where dispatched within 48 hours I would recommend them all day long.
very quick and fuss-free service
Communications were spot on, prompt, professional and polite. Glasses were delivered in the promised 5 day time frame. The company can only be recommended, A perfect deal !
An easy ,straightforward and pleasant experience which included speaking to a real person who responded promptly,clearly and effectively.Thank you.
The arm on my reading glasses failed and the repair didn't hold. Meanwhile I had distance glasses in a quality frame doing nothing, as I no longer need them. So getting them reglazed for reading seemed like a great idea. Pack came quickly and once it was returned, SD kept in regular contact by email, even at weekends. They even contacted my optician themselves to check out a query on the prescription. I've now got the glasses back and they're perfect, at a reasonable price.
I have ordered several pairs of spectacles from Spectacles Direct and have always had first class service and personal attention at all times. Courteous, prompt and efficient. No better company.
Efficient, speedy, courteous, great value. Massive thanks to Wayne and the team for all their help. Fantastic service. This was my best ever online purchasing experience. Will use SpectaclesDirect.co.uk again and again.
Was very pleased with the service from Spectacles Direct. The frames I ordered were competitively priced, and the delivery was exceptional actually receiving my glasses with prescription lenses within two days. Thoroughly recommend.
Very helpful and informed response from the person who served me.
Having been horrified at the cost of "designer" frames on the high street I decided to look online. I was shocked at the difference in price - £200 in my case. I was nervous of risking online glasses as I was unable to try the frames, but this can easily be solved by trying on in the high street. The online ordering was simple and quick. The order was immediately followed up with a prescription request, which again was easier than I thought. You literally copy down what's on the page! My order was acknowledged straight away. I ordered Sunday night & my new glasses were in my hands Thursday morning. I was nervous when I first put them on but they were a perfect fit & vision was perfect too. I have saved a fortune in time & money & won't hesitate to use this company again. I have already recommended you to several friends.
I would fully recommend the service quality and speed of delivery. Staff very helpful.
A great big thank you to Wayne and the team at SpectaclesDirect.co.uk. You don't often find such exceptional service these days. Will return for all my vision requirements.
The transaction was perfect and easy, very fast delivery, glasses was exactly as expected. Highly recommended Spectacles Direct .
Couldn't believe how helpful Wayne was (though should have known thus would be the case as had dealt with him before). Order taken for sunglasses with prescription lenses and arrived within 48 hours of placing order. Brilliant!
I was delighted with my reglazed glasses. I had a very comfortable old frame - the most comfortable I ever had - so I was pleased to find this service online. The spectacles arrived back quicker than they had previously arrived when I order glasses locally. Would use again and recommend.
Elwira Strejczyk
Mar 27,2014I am absolutely in love with my new ray bans! Thank you so much for such a smooth transaction. Delivery was extra fast, I must say I did not expect it to be that fast (within one day). Item securely packed to make sure it does not get damaged! I am definitely going to recommend Spectacles Direct to my friends, and I am pretty sure that I am going to use your perfect service again! You can be proud of all your hard work! Thank you again!!