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Reviews 877
duane
Jul 29,2015Individual pieces are too small for my intended use but I did not pay enough attention to the product description so, my bad!
Amy
Jul 26,2015We ordered the 18" dark copper pan burner and 20 pounds of glass for our indoor fireplace. The items came within a couple days. Installation was simple, and now we have a beautiful, glowing reflective glass fire instead of fake logs! Even though the instructions say the pan holds 15 to 20 pounds of glass, I recommend ordering 20 pounds. We took the leftover 5 pounds of glass and spread it around the bottom of the fire place around the pan. It looks fabulous.
Rick
Jul 23,2015Starfire Direct came through as always, this is the second time I have order new Fire pit glass and they always send the right type and quantity
Tim
Jul 16,2015We placed an order weeks ago and haven't received it. Had we known it would be back ordered for a month we would've shopped elsewhere.
Maria
Jul 15,2015We were extremely happy with the order and delivery process. We ordered a fire table, to match our dining and lounge furniture, but never expected to have the order filled and delivered within 2 days! Thanks so much for the personal attention and commitment to customer service. We'll definitely use Starfire Direct again if we need anything more.
Ana
Jul 14,2015I purchased a fire pit from local patio shop and it came with a box of lava rocks a a few bags of glass stones . So I googled fire stones and I came across you company,, very impressive Web site and great info, so I decided to purchase to purchase what I needed to fill my fire pit, great selection and beautiful , I was told I would get my stones in a week, the only complain was when I called over a week later since I had not received any tracking number the person that helped had to research and I was told it had not even been shipped yet,, still waiting ,, hopefully I will be so satisfied that the wait was worth it ,
Adele
Jul 14,2015Received my package of safe fire pit glass from Starfire Direct. I chose a clearance color and am very happy with the beauty of this product. Sparkles and reflects the flames like magic.
Michael
Jul 11,2015Received order however in two shipments. I ordered a sample pack and indicated the (5) types but never received them with the order. I wanted to look at other types of glass. No indication from company as to wether or not I am even getting them so I am unsure.
Alfred
Jul 11,2015All was as expected, 100% trusted vendor. My fire pit is AMAZING!!!! Thank you
Margaret
Jul 10,2015I'm very satisfied with product, company, service and find calculator very helpful.
Dale
Jul 10,2015Choose the 2/2" size Reflective glass instead of the regular glass.
Paula
Jul 09,2015Loved how they showed all the colored glass which was very accurate with great product descriptions and explanation about sizes etc. Good prices. I would definitely buy from them again
Gary
Jul 09,2015My experience with purchasing from Star fire was great. They were knowledgeable in helping me with a very unique project. The parts were available, correct and shipped promptly. Most importantly, once assembled Everything worked as I hoped. I had to build 2 very unique 55 inch fire pits for a Farm Wedding kind of last minute. Not a lot of margin for error or redo. All is perfect. Bride happy (we know what that means :) ) Thank you very much for a great experience.
Chad
Jul 07,2015Great prices and fast service.
DIANE
Jul 07,2015This is our 1st firepit. After seeing a firepit at a resort while traveling, we wanted one of our own. We found Starfire and we couldn't be happier! Lots of brilliance from the glass and ease of installing the propane tank. Making s'mores has never been easier!
jyl
Jul 06,2015It was supposed to be delivered in 7-10 days and its been 3 weeks and I still don't have it. So rating is not very good. No one has called to tell me it was going to take longer or back ordered and when I called to check I was told it had already been shipped from CA. I live in Seattle so would think I should have received it already . Did not have it for 4th of July as I wanted. And the ware house was closed over the holiday sostill waiting for information!
Colleen
Jul 06,2015We had to call and ask a few questions - their customer service was very knowledgeable and helpful. We will very please with the items we had ordered.
Deric
Jul 04,2015Great experience. Will do buisness again.
Kevin
Jul 01,2015My order met my expectations and my family have been enjoying the awesome twinkle of our fire pit flames dancing around with our new reflective glass. I would recommend the company and especially the reflective glass if you want extra special effects with your flames. Even when there are no flames during the daylight the sun rays sparkle and make the reflective glass come alive.
42168 Remington Avenue, 92590, Temecula, US
http://www.starfiredirect.com
Dan
Jul 30,2015Fast and efficient order process; Very competitive pricing; No-problem Delivery; Easy Set-Up and Assembly; Well made and constructed Product; and my Wife and I enjoyed the fire pit the evening of the delivery! Thanks Starfire!!