As one of the oldest furniture retail businesses in the Northwest you really can feel at home with Stokers, it has always been family run and is currently in the care of the fourth generation. Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.
Very helpful all round! We went in several times as we couldn't make up our mind and both sales people were very helpful. Andrew Cleverley dealt with our order and then again when we changed our mind!! He was very professional and nothing was too much trouble. Would definitely recommend.
We visited Stokers Chester today to buy a new mattress, we were helped with our decision by sales rep Amanda, she was super informative, friendly and really helped us to make an informed choice, excellent member of staff, we are really happy with our purchase.
The second visit to Stokers. Just as good as the first. Scott Dupree was particularly helpful and thorough in guiding us through the many options available for the Skovby table and chairs we purchased. A stress free shopping experience. Thanks Scott.
We visited Stokers in Chester looking for a specific type of furniture. We were served by Scott Dupree who was a very friendly young man who gave us all the details of the items we chose.
We visited the Chester store yesterday looking to purchase a new sofa and chair. We received a 5 star service from Michael Williams who was really helpful in taking us through all the options available to us and we eventually made a purchase of a sofa and a chair. Great service, great salesman, a credit to Stokers. We have previously shopped in Stokers, never disappointed, always quality furniture and quality staff.
Usual top class sales staff. In particular Graham Bedworth who served us well. He took time to show us so many alternative settees allowing my wife to make an informed decision. Thank you Graham. It just makes the whole experience of buying the best!
First visit to Stokers Furniture in Chester and very impressed with the shop and Steve Wood’s knowledge and helpfulness when selecting an Ercol sofa. We will definitely use Stokers again in the future.
We visited the Chester store on Boxing Day and were amazed at the vast choice of furniture in the showroom. We spent around two hours in selecting our preferred choice of chairs and sofas and we were expertly guided through the various manufacturers and models by Andy. With his guidance, we finally selected what we wanted and he was also very helpful in offering a real value for money bottom line. He showed excellent sales skills, allowing us to browse but still being around whenever we had questions and was very patient with us. All-in-all, a very satisfactory morning.
Brought elderly friends who had very specific needs for a sofa to Ormskirk branch this weekend. I spoke to Roy before hand and he was there to greet us and explain things to us, while simultaneously allowing my friends the time to browse. We never felt under any pressure and Roy was friendly yet professional. He listened to their needs, advised and stepped back for them to make their decision. Great service, great sofas, you can tell the quality. I would absolutely recommend this store and Roy to help you pick furniture.
The Gatsby sofa and storage pouffe are fantastic quality ❤️ Love it!
Bought a couple of things today with the help of Pete Thackeray. He was extremely helpful and friendly.
Love this store. The quality of their furniture is excellent. Andy in the Chester branch went out of his way to ensure the sofa we wanted was delivered by Christmas.Would never go anywhere.else for a sofa. Thank you Andy.
Such a professional service from Pete & Steve H, very knowledgeable and informative & above all patient. 10/10 for both of them
Tracey at stokers could not have been more helpful and informative would really recommend shopping there lots of choice patient helpful staff. Bought 2 sofas and a bed.
We were helped by Steve Woods a very pleasant, helpful salesman in the Chester store today. He gave us lots of information and made sure we got the best offer on the settee we chose. Thank you.
Mike was extremely helpful understood our need and left us with time to make the right decision without pressurising
Excellent experience with Philip Aldridge and this company from initial inquiries to purchase and then the professionalism of the delivery team, a posotive and considerate customer experience.
A fantastic experience from purchase to delivery. Steve, the salesperson, was knowledgeable and helpful. We were kept informed about delivery by email and the delivery team were excellent. The sofas arrived early and in time for Christmas which we had not been expecting. Thank you.
We went to Stokers for a new sideboard and some matching accessories. Phil Aldridge was absolutely wonderful, he was so helpful, cheerful and helped us with every single step. We actually came into the store a few times and every time he greeted us with a big welcome and remembered what we needed! He rang back immediately after our enquiry, and has been keeping us updated with our delivery progress. It was a pleasure to come into stokers and have a browse, all the staff are so lovely and Phil just went out of his way to make us as comfortable as possible. Thank you !
Catherine
Dec 29,2024Excellent experience buying 2 chairs and footstools. Steve Wood at the Chester Greyhound store was patient and very knowledgeable about the chairs.