Very helpful customer service and sales team we also love the car.
The sales rep was fantastic. Made the whole thing as stress free as possible, explained everything and regularly kept me updated. In fact, all the staff were great!
Quickly and efficiently given full details on the Car we were interested in..... then, without much delay,the part exchange value of our car.....very happy with the whole experience. Collected our new car just over a week later on a day convenient for us.
Excellent experience in purchasing a used car. Very helpful staff keeping me in the loop at all times.
Bought a bobber sight unseen, Jack sent me a video of the bike and was very clear about the bike. Not pushy or hard sales techniques just open honest conversation. Morgan was very happy and helpful too no issues and bought the bike all delivered by a great knowledgeable driver. All seamless thanks guys.
Thanks to Stoneacre’s massive selection of new and used cars sold at very competitive prices, I managed to bag a real beauty in the shape of a 2023 Ford Puma - and at a great price! Their very professional and courteous Agent, Matt Dye walked me through everything and I was able to drive it away same day. Happy days!
All sales personnel at the Darlington Branch were efficient, friendly & knowledgeable. Shaf dealt with our transaction all the way through, and was a joy to deal with.
We felt well looked after and our needs were carried forward by having the car brought to Doncaster from Newcastle . We appreciated the work that was done on the alloys. We would have given a 5 star but on seeing our old car up for sale on your forecourt for £3,500 more than you gave us in part exchange We feel really disappointed and robbed!!!! We felt Ben made us really comfortable throughout the deal and it was a pleasure dealing with him.
From the start to finish Mark Gales from Stoneacre worked with me to get the vehicle and deal that was good for all. This was easy to do, prompt, courteous and nothing missed. If you are after a new car then Stoneacre Volvo is a great place to visit.
Superb customer service from Oskar. As a non commercial customer, and new to vans, he handled the sale seamlessly; taking time to explain everything to me. An absolute pleasure to do business with, and an asset to your company. Would definitely recommend.
Ben at Stoneacre Wrexham was most attentive to our requirements and arranged a test drive for us within minutes. The test drive in the SEAT Arona enabled us to decide to purchase one. Ben then provided alternative models that were available and a deal was done! We collected the car the following day and were given every assistance with setting up the app and the various controls. All in all a pleasant experience.
The Lexus staff make you feel special, and go out of they way to accommodate your experience, which gives you a feel good factor
Craig and Brad and all the team looked after me and was very good explaining everything to do with the car and price etc
Reece was great really friendly New car had white dots on paintwork and scratches on windscreen
Excellent service from start to finish. Stoneacre has been fabulous; their customer care is superb, and I am delighted with my new car. They understood my needs from start to finish. Everything was explained to me, and I now have a car that I love. My son is autistic, and he felt comfortable there as well. Nothing was too much trouble. A special mention goes to Ish, the Sales Executive we worked with. He was fab!
Friendly and informative staff who didn’t put any pressure on you to commit. Supportive end to end process of buying an new car
The car is super. Naz was really helpful and friendly and we loved the video he sent us
We bought a nearly new VW Polo from Stoneacre at Silverlink recently and we received no less than excellent service. The sales rep (Jordy) couldn't have been more helpful or professional. We felt that nothing was too much trouble and would certainly consider Stoneacre in the future.
My new car is just right for me. Absolutely great service from Brian and colleagues.
Martin Wright
Feb 03,2025Trading a 5008 in for something similar to accommodate my wife's wheelchair, we thought a 3008 may be to small Jack Walford was extremely helpful in showing how it did fit. He very promptly made the car available for a test drive. We were made to feel welcome, relaxed with no pressure. Jordan tailored the deal and very extensive optional warranties. We made arrangements to pick the car up the following day, when again Jack assisted with our tax refund for the old car tax for the new car and dealing with our registration retention, whilst Dan explained the financial detail before we finally signed. An excellent experience throughout, thanks guys!!