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Reviews 859
danny fox
Jan 07,2025A professional and curtious service.
Matt Atkinson
Jan 07,2025Fantastic service and experience with Stoneacre Chesterfield! After encountering an issue with a brand-new car, they went above and beyond to rectify the issue as quickly as possible with frequent updates along the way whilst making sure the issue was resolved to my satisfaction!
Alice Hallam
Jan 07,2025The staff were very polite and helpful and they give us all the best information on the car that they could.
Jess Flavell
Jan 07,2025Fantastic service! Big shout out to Ash at the Ackworth branch for helping me find the perfect car for my mum. He was so approachable and friendly from the moment we walked through the door! He listened to our requirements and helped us find the best deal. I would definitely recommend them to anyone
GARY ROTHWELL
Jan 07,2025Friendly efficient staff who kept me updated regularly
Susan McLay
Jan 06,2025Ellis, was very helpful and made the process of purchasing my new car very easy and straight forward. When picking the car picking up, Ellis spent some time explaining all the features and even setting up most for my personal use, which I am very grateful, thank you Ellis.
Richard
Jan 05,2025Wife's Yaris only 2,000 miles and still under warranty with full dealer Service Record. Broke down..engine juddering, Toyota Dealers are all Stoneacre within 50mls of here, nearest (Darlington) was really hard work couldn't even look at within 3 weeks. Eventually and thanks only to GreenFlag it went to Northallerton (35miles away) and after agreeing to £100 up front non-refundable "Mandatory Diagnosis Fee" , and trying to sell my Wife all kinds of useless/expensive "recommended!" extras regardless of so called Warranty or recent service. Required all 4 New Spark plugs despite only one been faulty (expected life 50,000 miles not 2,000!) not covered by warranty or inspected under Service so another £182. Could have bought them from Halfords for £30. I will know next time. Mesage to Stoneacre regarding their reply....Can I have my £100 back then please?
Hugh
Jan 03,2025Excellent service provided in purchasing our new Mazda CX-30 from Stoneacre Mazda Hull.From discussing model type,test drive,options for finance to delivery everything was explained and dealt with very, very well in a relaxed, friendly manner by Taylor and James.
Graham Smith
Jan 03,2025Already had issues with the car which resulted in car going back to garage, still one issue which it has not been addressed so it’s booked in again. Grave concerns regarding range, sold as 200 mile range but so far 80% only shows 108 miles, don’t feel confident in travelling very far.
Lee
Jan 02,2025Great service from Cole along with great information given on the car and ability to test drive. He also shared with me a guide to understanding each of the model trims
j lyle
Jan 02,2025Following a 15 year break, and with a vehicle type that now meets our requirements,we happily reconnected with the Lexus brand. Packed with fresh technology, we gained real benefit from the clear,thorough, and concise vehicle handover, where the operation of the main systems and features were explained and demonstrated. Gone are the days of adjusting the choke, starting the engine and driving off… The team at Lexus Newcastle provided great service as standard throughout the purchase and delivery process. Special thanks to Dameon,Evan and Sam.
Mike O
Jan 02,2025I’ve now bought two Volvos from StoneAcre and just love the brand. But more than that, I love how easy Stoneacre in Harrogate makes it to get into the drivers seat. This time we bought from Paul Davies and he is a first rate guide into the world of Swedish cars. Helped us step by step and handover was first rate. Highly recommended.
Richard Martin
Jan 02,2025Working with people I know and trust
debra Harrison
Jan 01,2025I can't praise stoneacher enough from choosing the car to signing for the car everything was explained in detail I was kept well informed and was updated regularly great team.
Beverley Sommerville
Jan 01,2025Very helpful friendly and polite staff
Mrs Ashman
Jan 01,2025All very helpful and kept me informed on the sale. Found the car I was looking for. Went above and beyond to help.
smiler29
Jan 01,2025After having an unpleasant experience with another company it was nice to deal with a company that values it's customers.
Katie
Jan 01,2025My experience with Lincoln Volvo was very positive. Rick Duffy was helpful, knowledgeable and friendly. Purchasing over the Christmas period, I did not expect the car to be ready as quickly as it was. On handover, Rick went through the controls with me which was much appreciated. Thank you Lincoln Volvo.
Louise
Jan 07,2025I would give my experience 5 stars, from meeting Sam at the Scarborough branch, he was professional,organised and had a friendly approach. Our new car was delivered sooner than we thought and I whole process went smoothly.