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Reviews 859
Kaaaal
Feb 07,2025Helpful friendly members of staff who listened to my requirements for a replacement used car.
Stephen Sparkes
Feb 07,2025Great experience from start to end Billy the salesman is a lovely genuine person whom cannot geniunely do enough for you. I would recommend this branch to anyone
Nigel Hoskins
Feb 07,2025The Staff were great and provided excellent information on the model I wanted. Also provided an in depth display of the controls of the vehicle enabling me to find the correct controls, displays to allow me to drive away with confidence.
Don Shortland
Feb 07,2025First class service and support from start to finish. Well done Joe.
Gordon
Feb 07,2025Hamish, the representative was knowledgeable and helpful. The process went very smoothly and the deal really suited us. Excellent service
John Wilson
Feb 06,2025Won't tell the truth about picking up car. Fob you off to get you off the phone. Head office can't help. Sales manager said tuff not bothered. Wouldn't go back to Doncaster branch. Waste of time!!!!!!
Mark
Feb 06,2025Thank you to Craig White, who made the process of finding the car we wanted easy. It was great that when we asked questions which were several re hybrid and electric cars we received excellent information which showed they knew a great deal about the products they sold. Thank you Stoneacre
Michelle Moss
Feb 06,2025Having a motability car I enquired about tyres I needed as when it had a service it stated the front tyres were worn , not one person I spoke too could tell me if I had to pay for them or where I could get them fitted ! Shocking customer service the call handlers could not tell me if I had to pay or not , please educate your staff on motability cars and also how to talk to there customers . This was the Barney dun at Doncaster 😡
Ryan Ashton
Feb 06,2025Service was great until after the car was received, I was assured on the phone it was standard to come with a minimum of 9 months left on the MOT, I asked this after checking my end and seeing only 3 months were left. On arrival, I checked this once again, and 3 months remained rather than being redone, which I raised and was told to send the invoice once redone as well as fill out a form for reimbursement. Since sending the invoice and the form, I've not heard anything, and it has been over a month, I've called and sent various emails to the sales colleague I dealt with as well as the manager. Put a downer on an otherwise good experience.
Timothy Hill
Feb 06,2025A very smooth buying experience, from test ride to selecting the right vehicle for us. Tom's knowledge of EVs was most helpful and he guided us through the process. We're very happy with our purchase!
Geoff Sims
Feb 06,2025Steve and Joe who sorted out my Mazda cx30 were spot on. Steve made it happen very quickly, we picked the car we wanted, and within a few days it was sitting in our drive.
Susan Sumner
Feb 06,2025I felt I had a reasonable deal from Josh and I know I will get good service in the coming years.
Terry Donnelly
Feb 06,2025The whole process of trading in my vehicle to purchasing my new CX30 was excellent. I was happy with the price offered for my Mazda CX30. I can only praise the professionalism displayed by sales advisor Jordi Armstrong who is an excellent ambassador for Stoneacre.
JONATHAN HILL
Feb 06,2025I recently purchased a Motability vehicle with the assistance of Susan Ryder. She was incredibly helpful throughout the entire process and made it a stress-free experience. Susan was very knowledgeable and answered all of my questions patiently. I would highly recommend her to anyone looking for a Motability car. Thank you again for your excellent service, Susan.
Ben
Feb 06,2025When enquiring about a car I was interested in, Jack Pittman was very informative and was able to answer all of my questions to the best of his knowledge. He helped with not only the car but with nerves as well by having general conversation with me, especially on my test drive. I would highly recommend going to Stoneacre if you are after a new car, they are all very helpful and supportive. Thank you again Jack!
Andy Green
Feb 05,2025Our initial contact with Adam was excellent - he was honest and had good knowledge of the car that we looked at. A thorough test drive without any pressure. The purchase process was straight forward and clear. The handover and collection went very well and overall we were very pleased with our experience.
A Cockill
Feb 05,2025Please do not buy the extra cosmetic warranty which they try to sell you, its so full of odd conditions that you can hardly get any repairs done, even minor stone chips. This has happened to me and it has now soured my relationship with my dealer to the point where I will go elsewhere for my services and vehicle purchases in future.
Dawn
Feb 05,2025Our experience was great from start to finish, we were looked after by Sophie who reassured us throughout our visit. Her customer care was second to none and resulted in the purchase of a car.
Robert Brooks
Feb 05,2025The experience for us was a joy from beginning to end! Dan, who we met on our arrival at the showroom was helpful, courteous and professional throughout. We tested his patience with changing our order at the point of delivery and he happily assisted us with finding the model we wanted. This was done, together with manager Liam, without any suggestion of irritation or displeasure on their part and a reassurance of "We want you to have what you want" The Kia Shadow that we have recently acquired is everything that we required and we are delighted with the whole experience and the follow up processes.
James Noble
Feb 08,2025Wenzdi was incredible! I got my car in 5 days! She made the whole experience unforgettable!!