Free delivery available to mainland UK
So delighted with our Broseley Canterbury Electric Stove It is solid cast iron and has the look of a real log burner. I did my homework on choosing a stove which was the most realistic, having had a log burner previously I’m quite happy I have the look but not the mess. I did however purchase some extra ornamental coals to give the coal bed a fuller look. Overall I’m really happy with it and would highly recommend. The next day delivery was a bonus and was delivered on time as promised. Excellent service
I ordered this item and barring te 'missing e-mail' telling me about shipment, weight etc everything went OK. No probelms
Easy rapid service.
Following good discussion and advice from your sales executive on the telephone, and considering your competitive price, my order was delivered within 48 hrs., excellent service thank you. Extremely pleased with the ease of installation and great effective performance to date.
Great service and prices
Excellent selection of stoves at competitive prices. Delivery was trouble free too.
Trade stove installation engineer. Struggling from my normal trade supplier. In stock and delivered when I wanted it.
Ordering was easy, price and delivery was excellent.
Good selection of stoves at reasonable prices. I needed a small one (size) for my terraced house. Got the Go Eco 5KW. Excellent little beast. Shipping was very well done and the fire very well boxed and crated. Five star service and provision, with no hesitation.
First class service from stovesAreUs placed order for a electric fire at 10am on Tuesday and then had three e-mails and fire was delivered at 1-30pm the following day
Ordered a Henley stove and alas, a small part was missing (just the arm of the fire extinguisher). Called them up 5pm on Friday, had a new part arrive from manufacturer less than a week later. Excellence customer service and delighted with all round shopping experience. Would highly recommend.
Really easy transaction,straight forward, as described, no problems
Excellent service, I ordered a gas stove which was not in stock they said it would take about ten days. Ten days later it was at my door. Thank you.
We ordered a Hamlet stove from StovesAreUs and they delivered it exactly when they said they would. They kept us up to date with the delivery times and the driver was very helpful when he arrived. I would not hesitate to use them again and highly recommend them. Thanks
Great overall experience. I bought the Woodpecker WP5 Eco Design Multifuel / Wood Burner with 1m stove pipe and register plate from StovesAreUs. I was very impressed by how fast and helpful they responded to my questions which i asked via email on separate occasions. The items arrived in great condition with no damage and were well packaged and the stove was wrapped in protective plastic and protected with a purpose made ply box over the top. Would have no problems recommending to friends and family. I would definitely use again. Now I just need to fit it.
Very quick delivery of a beautiful stove. I love it and just in time for the colder days
A great company with great products. My fire was delivered on time and was packaged well. It's amazing. Can highly recommend Stoves Are Us. Thank you
Everything was done as promised; excellent responses to questions, and delivery scheduled and expedited exactly as requested. Product was very well packaged, and delivery driver was helpful and efficient. No adverse comments whatsoever!
Was very impressed with the customer service at StovesAreUs. Firstly they matched the price on another website and then processed the order quickly on the telephone. The fire arrived the next day and the delivery driver waited for me to check it before leaving. Thanks for great service
George
Nov 26,2024They sent an electric fireplace that had been opened and tampered with as brand new. When calling for a replacement the manager called the request weird and refused to replace the item. In the end we returned it and payed delivery charges.