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Sureserve Energy Services delivers market leading smart metering services across the UK. Amongst our highly skilled, fully qualified and customer-centric engineers we offer solutions in all pressure tiers from low pressure up to intermediate pressure.
Reviews 721
Hannah-mae Bryant
Mar 19,2024Michael Normington the engineer who visited our house today, was polite, efficient and a true Gentleman. He made the experience calm and explained everything to us throughout the visit
Lee Ogden
Mar 19,2024Clean tidy .presentable and very polite No fuss the job was excellent
Christine Carr
Mar 19,2024We had a visit today from Martin Adamson for on going problems with our smart meters. Both gas and electricity had been unresponsive some time since a switch of providers. Martin was very knowledgeable and patient, he took time to explain the problem to us and eventually ended up replacing both gas and electric meters. Thank you Martin after at least two years of complaining to my old provider I now have a functioning smart meter.
Mr & Mrs A Walker
Mar 18,2024Very professional and tradesman and was neat and tidy. Explained everything great service
chris anstock
Mar 18,2024Liam Andrew was very efficient and courteous. He took a lot of time to explain what he was doing and how to get the best from our new smart meters. Thoroughly recommended.
Ste
Mar 16,2024Liam was brilliant. Very personable, thorough with the job and explained everything clearly. Lovely bloke too!
Kirsty Molyneux
Mar 16,2024very approachable man, made the visit comfortable and explained everything brilliantly.
Carol Obrien
Mar 15,2024Friendly Efficient and courteous I was kept informed of what needed to be done and the timescales. Thanks
Mr S. Cole
Mar 15,2024Ian from Providor ticked all the boxes for professionalism, efficiency and customer care when installing our smart meters. As 'reluctant adopters', the whole process was so friction free, that we are now firm converts. Thank you, Ian!
Robbie Danson
Mar 15,2024Michael Normington the engineer was fantastic and extremely helpful. Would highly recommend
kevin creaney
Mar 15,2024Michael Normington the engineer was great, very efficient and explained everything we needed to know about the smart meter.
customer
Mar 15,2024I had a pre-paymeent card meter that said all of a sudden 'call for help' but this was a con, a deceit. I think they sent that message, so they could fit a smart type meter, against my wishes. EDF know full well, I do not want those 'devil boxes' in my home. Yet they didn't tell me it wouldn't be a 'like for like.' Now, I have to report this to my local and Scottish govt MP. It is breach of contract and I do not want 'that' devil box meter attached to my name and forced onto bills, against my will. EDF will 'reap the whirlwind' for this and OFGEM and govt debts will soon know of their sneaky deceptions. I have to go chasing THEM to get a pre-payment meter back. But, they have lost my business, due to their deceit. I will scream it loud and far. Sneaky, dirty...
Jennifer
Mar 15,2024He came and he was very quick work in and tried explaining how it works sending me the info on how to use new info. Thanks
Mal
Mar 15,2024The engineer, Jomy Thomas was very efficient and polite whilst attending our property. He explained how to use the Smart Meter which is functioning satisfactory. We are pleased with the service.
Luke Best
Mar 14,2024We have been having issues with our energy meters - the engineer Simon Thomas was polite, quick and helpful. He talked me through what he was doing, keeping it clear and concise. Looks like everything is now fixed, so I'm a happy customer.
Veronika Ostrovskaja
Mar 14,2024Warren Wright was very kind
Carolyn
Mar 14,2024Pre visit, very good communication about arrival time. Jack Smith was friendly, professional and helpful, explaining the task to be completed, and the estimated timescale. He kept us informed of each step, and on conclusion of the job, explained what to expect of the newly installed smart meter. Very impressed.
Jagoda
Mar 14,2024Jonathan Teeder came to install my smart meters. He was very helpful, professional and thorough. Jonathan was very funny and provided an outstanding customer service :-)
Stephen Moss
Mar 14,2024We had Jonathan Teedar of Providor to install new meters today. He was friendly and knowledgeable. Especially with gas and electricity it is always best to have someone meticulous, as it reassures.
Unit 2, Craven Court, Willie Snaith Road., CB8 7FA, Newmarket, GB
https://www.sureserve.co.uk/sureserve-energy-services
Roy Polley
Mar 19,2024Very good service from Raja. Knowledgeable and very helpful.