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Reviews 878
Scott
Oct 13,2023Great prices. Very quick delivery.
Tony L
Oct 13,2023Simple steps to order a personalised Victorinox. I had completed the buy in under a minute
Mr Foster
Oct 12,2023Simple to order a top product, attractively priced and despatched promptly.
Mr & Mrs C
Oct 10,2023Fast and efficient ordering process and delivery was ok too.
David Mathers
Oct 10,2023Accurate description. Quick delivery
Steve Capewell
Oct 09,2023Great product
Mark Ashford
Oct 08,20231st Class Customer Service. I made an error when I placed my order on-line so I contacted via telephone and my error was quickly corrected and my Swiss Army Knife was delivered within a couple of days. I’m extremely pleased with my new knife that I bought to replace my old one which I have used every day for the last 30 years !
Lucy Harris
Oct 02,2023Ordered a Swiss Army Knife two weeks ago for my dads retirement, other than the confirmation email and dispatch email I've had no communication from this provider, two emails sent and two message left on their website. After reading the other reviews I do strongly suspect something isnt right with this company and I do worry I wont get my order and if I do the engraving is going to be a cheap/tacky add on. How disappointing. I have requested a refund but no reply, please avoid this company! Update: Had to dispute purchase through my bank, they have looked into this and sent funds back into my account. Do not trust or use this company, it is a scam!
Dieter Blai
Aug 10,2023The price, the service by phone and the delivery perfect... Congratulations....
Steve
Aug 07,2023Definitely one to avoid. Clearly the company is cooking reviews. My order went through and they happily took money easily enough. However my knife is two weeks overdue. No response to suspicious web contact form, and no one answering phone. No email address given on website which should have been a red flag for me. Save yourself stress and headaches and do not use them.
Mark Smyth
Aug 05,2023Ordered my Swiss army penknife 29/12/20 still waiting no answer to emails. No answer to the phone. but as I am an optimist it might still turn up.
James Gooch
Aug 01,2023Order took a couple of weeks to deliver but as it was getting engraved, I thought it a reasonable time. The pouch that was ordered has not arrived and there is no communication from them. They don't answer the phone or emails. The 'engraving' is actually printed, not an engraving, and looks cheap. I'm now trying to remove it..
T Paul Kelly
Jul 17,2023Great product, fast delivery , but had to pay VAT as I live in the EU. So added 29% ( VAT and admin) to the purchase price - they should at least take off UK VAT for exports.
Stressed Traveller
Jun 06,2023I placed an order for a personalised penknife with SwissTool as they had a phenomenal price when compared to other stockists. They also offer a range of personalisation formats. I placed the order and then read the reviews on here. I was concerned and thought about cancelling but decided to wait it out. Order was placed Friday, delivered on Monday. I am delighted with the finished product, it looks great! It was packaged with care and is a solid penknife. In my experience, I am really not sure why so many have provided bad reviews but I think that they are a great supplier and I'll be back.
A Malik
Mar 31,2023This was my third purchase from this company, ordered a personalised swiss army knife Tinker this time and happy with them, and will buy more stuff from them. I recommend SwissTool. Delivery was fast and was packed well.
Harry Stone
Mar 26,2023I ordered a knife with personalisation, it arrived faster than I expected seeing as I didn’t pay for next day or expedited delivery. The item itself is wonderful and the personalisation exactly as it looks on their website mock up. Communication was great throughout. I highly recommend this company.
Jake W
Mar 18,2023Was unsure about the company given some of these reviews, half expecting it to be a scam. Ordered a personalised Super Tinker on Thursday evening with the cheapest delivery, expecting it to take a while to arrive, but it came Saturday morning with no issues! Tool looks great, personalisation is good. Would recommend!
Autumn Dark
Mar 10,2023Fraudulent company which does not send out orders or communicate in any way with the customer. You will have to seek a refund through your bank after making a purchase.
Hum
Jan 30,2023what a brilliant service, I arranged for a personalised Climber knife, and the communication was first class, the speed of service unbelievable, and the quality of the work amazing
SILVER FINGER
Oct 13,2023I normally buy knives from Heinnie Haynes and love that seller, but if I want a Victorinox then these are definitely the ones to use, they offer the same top quality high service as Heinnie, but cannot be beaten on choice, options, and price for anything Victorinox, I highly recommend them.