At TaxAudit, we strive to provide our members with professional audit representation and the best possible service available. If, for any reason, you are dissatisfied with our audit defense membership, you may cancel your TaxAudit Audit Defense Membership within 30 days of purchase.
Sherry was great! Working with her really put my mind at ease. She was very responsive and helpful with explaining how it all works.
Savannah was very helpful in helping me resolve my issue with the IRS. Though I was not happy with the end result which is not her fault she did explain that social security sometimes does not directly send 1099's and you must look for the information online. I only wish I had known that before I filed my taxes. But now with the correct information at hand I have time to amend my 2023 taxes before being penalized by the IRS. I do feel though that Turbo Tax should be more clear in warning people on social security to be aware of this while preparing their taxes.
My tax auditor Bistra was extremely helpful and knowledgeable and made the tax audit process as smooth as possible. She explained the information in great detail and walked me through every step of the process.
Brittney was a great guide in the process and extremely responsive. Thanks!
Process streamlined and the professional handle my cases pretty hustle-free.
The TaxAudit team was meticulous about my case and handled it well. They followed up on time and asked all the right questions to figure out the best way to save money on my Audit. Highly recommended
Greg was super helpful and professional!
Fair to provide a suggestion for next step. But the tax return calculation result is not accurate and finalized, I still don't get an accurate number of the tax debt/refund.
Honest and frequent communications. Quick to turn around revised paperwork resulted in savings.
DeRhan was prompt, professional, and did a great job educating me on the process. He followed-up, provided ongoing effective guidance, and prepared me for next steps.
Well, you get what you pay for. I should have known I was throwing away $60 for “Audit Defense” of my 2021 business tax return. When I recently received an “audit by mail” from the IRS regarding a discrepancy between my 941 quarterly reports and my business tax return, I contacted TaxAudit.com to see if they could help. After setting up my online account, uploading the relevant documents, my driver’s license, photo, etc., I received a voice message from my case coordinator, who spoke so quickly I could barely decipher what he was saying. I was told my IRS audit was actually a “payroll issue” and that Audit Defense does “not cover payroll issues of business.” He advised me I could just “simply follow the instructions of the (IRS) letter.” Such great advice! The IRS still sees this as a tax return issue. Why was I sold Audit Defense for my business tax return if TaxAudit.com does not handle business tax return audits? My advice - save your $60 for a good bottle of something you’ll want after being left to solve your own audit problems yourself!
Not helpful. I scheduled an appointment via their portal to speak with a tax professional who never called at the allotted time. I reached out and left a voicemail to the professional as well as a message via the portal. I also reached out to the case coordinator for assistance who also did not answer. When I reached out to the customer service line, they gave me the run around. I was transferred 3 times and no one was able to help. The final "supervisor" was rude and extremely unhelpful. Given these tax situations are time sensitive, DO NOT waste your time with these clowns.
Robin was very knowledgeable, helpful and thoroughly explained everything to me regarding my return. I really appreciate everything that she has done.
Good customer service, handled well in a timely manner, great outcome of situation. Thank you!!
Everyone was very helpful and quick to respond to my messages and queries, especially Katie the tax expert. Thank you again
Kept us up todate on our status with the IRS and responded quickly when we had a question.
Once I set up a claim I was contacted right away and my rep got right on the issue which was a great relief for me. Ms Matthews kept me informed and the portal is always available to keep me updated as well.
I recently had the pleasure of being represented by an outstanding tax audit defense professional during my CA FTB tax audit case. From the very beginning, Smita Singh demonstrated a remarkable level of expertise and confidence that immediately put me at ease. Her approach was meticulous and thorough, ensuring that every aspect of my case was carefully considered and addressed. Smita was not only knowledgeable but also incredibly supportive throughout the entire process. Her ability to navigate complex tax laws and communicate effectively with the CA FTB was truly impressive. What stood out most was Smita's unwavering commitment to my case. She worked tirelessly to achieve the best possible outcome, and her dedication was evident in every interaction. Her strategic insights and proactive measures were instrumental in resolving my case favorably. I am immensely grateful for her exceptional service and would highly recommend Smita to anyone facing a tax audit. Her professionalism, integrity, and positive results speak volumes of her capabilities as a tax audit defense professional.
Experience was great on point with everything
Robert
Jun 21,2024very professional