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Reviews 705
Mrs Anna Fernandes
Mar 04,2025Krish was very patient, spent time looking for various offers finding the one for us. He organised everything for us for when we get to Antayla. He explained the whole trip so that I understood everything he spoke very clearly. Now we are looking forward to our All inclusive holiday. Thanks Krish
Ismail
Mar 04,2025I have booked my holiday to Turkey in August 2024 and it was the worst experience I ever had with a travel company. Although, the hotel wasn't what was advertised and sold to me by Teletext Holiday, despite paying twice the price of other guests as I discovered from the hotel itself and the guests, my experience with the company was much more worse and it started with the booking. I paid for extra bag of 22kg with my booking but when I arrived at the airport, the plane booking operators could not find the extra bag that I paid for in their system and refused to accept the receipt evidence given to me by Teletext. I ended up paying for the bag for both legs again. I contacted Teletext Holidays and after I initially spoke to the agent that made the booking and took the money for the extra bag who promised to initiate a refund, I'm yet to hear from them. My follow up emails have been ignored and after 6 months I'm still waiting a response. You would think a legitimate company would have no problem to refund if they charge twice for the same service but their behaviour has been nothing short of how fraudulent firm would behave. Be careful with booking with this lot and if you do make sure you take precautions. I'll be escalating my case to the Regulator but I feel my experience would help others so their summer holidays don't get ruined.
SS
Mar 04,2025Booked a holiday last week. Received final confirmation today (6 days later) after numerous calls to them over the days inbetween (they took the money instantly). Spoke to numerous people at an overseas call centre who gave me different stories each time about why the confirmation hadn’t been received on the day booked. They say they will call you back which they never do. Then to top it all up, the flights details are completely wrong on what was booked and the ATOL certification missed out most flights that should be covered! Absolute shambles. Let’s hope the holiday goes to plan without any mishaps and transfers arrive, hotel is as mentioned etc. I am shocked at the ludicrous service from teletext holidays on what should have been a simple booking process turns out to be very stressful. Typos everywhere, not professional at all.
Darrell Ozouf
Mar 03,2025Marj was very welcoming and very accommodating.
Mrs Deborah Elshihan
Mar 03,2025Andy has been very courteous and helpful today
kelly
Mar 03,2025Andy was great sending my docs as soon I requested
Sunil Parmar
Mar 03,2025Had a query with regards to our transfers to and from the airport for our holiday to Tunisia. As we are two parties flying from two different airport we booked two transfers. The paperwork recieved initially only stated our transfers. Vijay was excellent in handling our concerns which was just a clerical error and was quickly resolved.
FlexB
Mar 02,2025Great service by Andy
Steve Diggle
Mar 02,2025VJ was helpful and corrected my details, Thank you
matthew tanner
Mar 02,2025Adam was very polite and helpful. Got me a good price and was very fast in processing and booking the holiday. Thankyou!!
Richard
Mar 02,2025Adam spent great effort to provide our perfect mini break. Concise and very personable. Thank you and well done.
Khaled Hussain
Mar 02,2025Very efficient
Jack Graves
Mar 02,2025Hi I dealt with Andy Great service and very helpful Will be a returning customer Jack
Krishnav's World
Mar 02,2025Trusted and prompt service by Dacey and Andy. Helped in finding the best deal for my family trip.
michael Joseph ramsey
Mar 02,2025Rupam Ali was just brilliant, he has helped us checking in online.. was just fantastic and so helpful *****
Denise Jane Deadman
Mar 02,2025Andy was very helpful in sorting my payments out for my holiday and very polite on the 1st march 2025 would recommend him to anyone to book your teletext holiday with
Gaz
Mar 01,2025Andy was very helpful today
Mr C Elkin
Mar 01,2025Andy, the customer service assistant was so helpful in helping us select our flight seats for our holiday to lanzarote. Thanks Andy for your help and guidance.
Paul
Mar 01,2025Good price ,easy to book , had to chase confirmation twice but got it in the end
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, GB
http://www.teletextholidays.co.uk
Anglian Customer
Mar 04,2025I called on 3/3/25 to pay off my holiday payment balance and was kept waiting for 10 mins. Today's experience was much better and payment was dealt with and completed with no waiting time