TengoInternet
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TengoInternet has provided outdoor wireless connectivity to businesses since 2001. Our approach to outdoor WiFi solutions has been proven to:
1) Improve guest ratings 2) Reduce guests complaints 3) Increase occupancy 4) Enable customers to generate revenue from their WiFi investment.
We have installed over thousands of WiFi networks throughout North America, successfully connecting millions of consumers. We serve our valued customers from our corporate headquarters in Austin, TX and our network operations center in San Antonio, TX.
Reviews 993
Jerry Miller
Aug 28,2024It was about a 15 minute wait to get an agent on the phone, but he (Russell) was very knowledgeable and quick to resolve my immediate problem (intermittent service). However, it sounds like the problem (components connecting with a distant router) is systemic and will likely come back. And since I work from home with many zoom meetings, I will likely need better reliability. My TVs constant buffering is also quite annoying but not nearly as critical as the laptop.
Rachelle Sandel
Aug 28,2024Excellent customer service.
Gary Wells
Aug 28,2024Russell Hughes has helped me with several issues in the past. He is always very professional and efficient. Plus he has a great attitude.
Tiff’s Tango
Aug 26,2024Customer service Patrick & Alex are very patient & knowledgable. My only complaint is if the premium internet glitches on tv while watching pre-recorded shows - it will stop the program your watching & load up a new line of options to watch & then automatically spin to next program. Frustrating during football season on youtube tv. Also Prime doesn’t load very well at all. We are in a Mt. RV resort but our internet tower is literally 15-20 ft in front of us. So that’s the only unexplainable problem.
Alex Willis
Aug 20,2024The person that helped me was very patient and knowledgeable. He was able to get my wifi working and also helped me update my TV. He did a really good job.
Dee Stewart
Aug 20,2024Unable to reestablish internet for days
KATIE PASCUCCI
Aug 20,2024Was easy to get my issue taken care of!
Ann
Aug 18,2024Wonderful help. He has the patience of a saint and is very knowledgeable. Thank you!
Ashley Taylor
Aug 17,2024vincent was great! he helped us get the internet fixed at our campsite
Tammie Lillehaug
Aug 17,2024Needed assistance adding a browser less device. Called help line and service representative quickly added my device and stayed on the phone to confirm the network connection. Very quick and efficient.
Tom C
Aug 16,2024Service personnel were very nice and courteous, however they were unable to find a solution to get my computer to connect to the internet. Ultimately they blamed my computer, which may be partly correct, but I was able to connect using my phone as a hotspot. I'm still not sure what the problem is with Tengo.
Jayne Gillespy
Aug 16,2024Today I received quick and easy to follow directions from Juan Rodriguez on TengoInternet while trying to connect my smart tv’s in my RV. Thank you so much!
Karla
Aug 13,2024The customer service representative was very nice but did not have the capabilities to do what needed to be done to resolve our problem. He said it was higher up than his level. But was super nice about everything.
Consumer
Aug 10,2024She was very patient, professional, knowledgeable and helpful.
Dale Arthur
Aug 08,2024Great customer service, I called twice and both times my problem was resolved quickly. I was very satisfied with your customer service!!
Nancy Quarrell
Aug 07,2024Purchased a multi-day package on 8/2. Couldn't get my tv to connect so I sent a request for help. They responded with a review request first, then sent the response telling me to call customer support. I emailed back what my problem was, what I did to try and fix it...and to tell them that I could NOT call them due to no cell service. They never responded.
Jesse Parenti
Aug 05,2024This was great to have. We did have a little issue getting the TV to hook up. But everything else connected easily. We ran the TV through the phone hotspot and everything was dialed. Customer service was great for setting up everything. Much appreciated!
Chris Axtman
Aug 03,2024Super helpful, walked through the steps fixed problem, very professional, easy and awesome 😎
Denise
Jul 29,2024Russell was so helpful and patient resetting all passwords! So nice to have Great customer service!! Thank you and keep it up!!!
3300 N I-35 Suite #600, 78705, Austin, US
http://www.tengointernet.com
Kim
Aug 28,2024We've been in this RV Resort for 2 years and continually need to contact support for internet connection. Good support but wish we didn't need to contact periodically to get connection. We have an extender as well and we're across the road from a tower.