logo
TengoInternet

3.5 (993 Reviews)

To leave a review you need to be logged in

TengoInternet has provided outdoor wireless connectivity to businesses since 2001. Our approach to outdoor WiFi solutions has been proven to:

1) Improve guest ratings 2) Reduce guests complaints 3) Increase occupancy 4) Enable customers to generate revenue from their WiFi investment.

We have installed over thousands of WiFi networks throughout North America, successfully connecting millions of consumers. We serve our valued customers from our corporate headquarters in Austin, TX and our network operations center in San Antonio, TX.

Reviews 993

3.5

Out of 5.0

comment
Bonnie
Jun 22,2024

Patrick was knowledgeable and fixed the issue promptly.

comment
Patricia Michaud
Jun 20,2024

The agent that has helping was helpful with setting up my smart TV with the internet. I am technically challenged lol. He was great. Thank you so much

comment
Tom Stephens
Jun 19,2024

We’ve used TengoInternet numerous times and their support help are always extremely friendly and solve the problem!

comment
Debbie Barreira
Jun 17,2024

The customer service agent we had was wonderful, unfortunately the internet speed is terrible. We are a bit disappointed in that BCRV park charges $25/week for this service, and we are unable to get a good signal. We have used Tengointernet in other parks and didn’t have an issue and it was free. I’d love to add a photo, our download speed is 1.51mbps and upload .9mbps

comment
Mark Munn Sr
Jun 16,2024

For camp ground WiFi it’s excellent! So much better than the free WiFi service and it’s affordable with monthly prices. Customer service is excellent people to deal with.

comment
LORI M.
Jun 14,2024

Response to my concern was fine. Problem fixed. The paid internet service at Salmon Point, however, is abysmal. It is rare that I have been able to get in at all over the past 3 days we have been at the resort. Without a doubt the worst paid internet experience I can recall while at an RV resort.

comment
David Duarte
Jun 13,2024

I called the 24 hour phone service to get some assistance to connect to the Internet. Although I didn't buy a plan , I received very professional assistance from Heather that was doing her best to solve the issues I was experiencing on my devices. I would highly recommend this service because of their terrific customer service.

comment
Lydia Davis
Jun 13,2024

Michael was excellent & efficient. I appreciated his patience with my limited knowledge of technology and his guidance throughout the process.

comment
michael aumiller
Jun 13,2024

Very nice and helpful service!

comment
christie McCliggott
Jun 09,2024

The tech who helped me was very competent, able to solve my issue immediately using language I understood.

comment
Pete
Jun 09,2024

We know that when we stay at a campground with Tengo internet, that we will have a good experience and this stay was no different. I had the opportunity to call customer service and as usual the technician was courteous, knowledgeable and got me going in short order. I couldn’t be happier with the service I received.

comment
Debbie Perkins
Jun 08,2024

They have always been very courteous and work to get issues resolved. Most of the time they can get it solved. Currently, my RV Park is having a lot of issues so some of the things are beyond what they can do on the phone. I always appreciate your kind and courteous help and if they’re available any time.

comment
george jones
Jun 08,2024

Patrick was very courteous, helpful and knowledgeable about our problem. He had the issue resolved very quickly and without any fuss. Highly recommend.

comment
Bonnie Dyer
Jun 07,2024

The WiFi worked for only 2 days, after that sometime it worked but most of the time it didn’t. We could go outside our RV and could get reception. Text messaging only. We bought the $20 package /7 days…..not worth it.

comment
Alan Butchin
Jun 06,2024

The representative was very pleasant, patient & helpful. She worked with me to resolve the issue promptly.

comment
Jean Rogers
May 31,2024

Everyone was very patient.

comment
Darrell Trojan
May 29,2024

The representative was very helpful! She knew how to fix things at every turn. Her help was very much appreciated!

comment
David Van Nispen
May 26,2024

Patient, professional, went above and beyond. Outstanding service compared to the general industry.

comment
Janelle Wolfenberger
May 24,2024

Patrick was very good with helping me. You should be glad to have him as an employee.

comment
Donna Spurlock
May 22,2024

Alex, the IT rep who supported me (for both calls), was simply perfect. He was helpful, professional, and resolved my issues immediately.

512-469-7660 [email protected]

3300 N I-35 Suite #600, 78705, Austin, US

http://www.tengointernet.com

Contact The Company
Recently Added