Terra Nova Equipment
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Reviews 276
Mike Holmes
Aug 07,2023Needed a new tent pole, ordered Friday morning, arrived Saturday - great service!
Catherine Harris
Aug 06,2023Super fast turn around with the discount on recycling my old tent and sending out a new one. New tent and foot print are fab. I'm very pleased and a good price with discount for a well known reliable brand.
Fran
Aug 05,2023I have just come home from Cornwall following a week of bad weather and very strong winds which mauled quite a few tents. My very old, well used Terra Nova backpacking tent which has spent the last 10 years in the attic was great. It kept me warm and dry all week and stood up to some of the worst weather nature could throw at it. Very pleased camper here.
Nick Deacon
Aug 04,2023Utterly brilliant service. I ordered 3 items that arrived very quickly. I subsequently had to return the tent as I’d been given one by a family member so it was surplus. I contacted Terra Nova who said it was fine to return it. I received a refund the day after returning. All the products were brilliant, and I can’t recommend Terra Nova highly enough. Thank you.
customer
Aug 01,2023Very fast delivery
Phillip Brokenshire
Jul 28,2023Incredible selection for wild camping and such good quality. The latest tents are so well designed it was hard choosing. Love the fact there is the regular and premium version of every tent. Oh and a British company in camping means they understand Dartmoor!
Ian Thomas
Jul 20,2023I ordered the 1g tent pegs for a bikepacking trip from St. Malo to Nice. Unfortunately there was a delay in delivery and I left before they arrived so have been unable to rate the product as I haven’t used them
Mr A Shutt
Jul 14,2023Great service, good information on parts required, sorted and happy customer
Mr James Cowdell
Jul 12,2023The ground sheet I paid extra for has not been delivered
customer
Jul 11,2023Ordered Terra Nova Pioneer footprint bundle Friday evening. Dispatched on following Monday and arrived next day. Fully kept informed from initial order to arrival. Good quality and pitches very easily and quickly.
StephenHodgson
Jul 07,2023Thanks for recycling my old tent. And I am looking forward to using my new tent
John Wilson
Jul 03,2023Three items were ordered and only two were delivered. I emailed sales and and still have not received a reply this was ten days ago and I still have not received the item or had any updates! The tent is great and has been tested 👍🏻
Stuart Cooper
Jul 02,2023Lady at Terra Nova got me a replacement flysheet for my Quasar within 24hrs. Awesome service hence why I own three Terra Nova tents
Nick Dempsey
Jul 02,2023Tent arrived promptly and was well packaged with everything in the box.
Nick J.
Jun 17,2023Excellent service from a most reputable supplier with some of the best product on the market. Highly recommended!
Richard Hawes
Jun 16,2023Absolutely first class service, I needed a replacement tent at short notice as none of my current tents are suitable for the trip I’m undertaking across the Pyrenees mountains on a motorbike. I telephoned Terra Nova and asked if it would be possible to ship next day, they said they could and to complete the order on line and Sam said she would monitor it to make sure it left the same day for next day delivery. They did this without any extra charge. I am now the proud owner of a pioneer 2 tent which we put up today and it will be perfect for the trip. Thank You Sam Norton for your excellent service this is how internet buying should be !
Andy
Jun 12,2023Always great service from a company I've been doing business on and off with since the early 90's.
Paul Maskell
Jun 08,2023Ease of ordering and the quality of the products
AW
Jun 08,2023Fast service, good prices.
Mr Winnard
Aug 08,2023The delivery was first class the next day, i ordered a Helm 2 off the outlet store, supposidly a grade A tent and having no holes in the tent, when i opened the tent it had a hole in and a patch over it, on the website it states that only grade B tents might have this? They did not have another tent available in the outlet store, so i had to make a journey to take it back. The next day i checked and they had a grade A tent for sale again, i can only assume they put the same tent back on as Grade A again?