Any order may be cancelled within 4 days from receipt of goods and goods must returned within 10 days of cancellation. In order that we can issue a full refund, goods should be returned in an unworn/unused condition, complete with tags attached and in the original packaging.
I would rather support small businesses however have not had a great experience. It took longer than I hoped for dispatch (ordered on 15th November and was dispatched on 29th November) although the delivery was then quick. I was sent the incorrect size so returned the item for exchange if the size was in stock or a refund if not. I personally did not find it very clear where to send the return. I used the address at the top of the delivery note although this address is different to the contact us section on the website. I emailed on the 10th December and the item was received their end on the 12th (I returned tracked and signed for). I have called and left two messages and have not had a response to my email or call. I have not had acknowledgement of the return or anything to inform me as to whether it will be a refund or exchange. We are now 3 working days away from Christmas and I am out of pocket and short of a Christmas present. I appreciate this is a busy time of year and it is a small businesses but I would have thought I had left plenty of time.
efficient and rapid service
I had the pleasure of speaking the Craig who was very quick to act and made everything really smooth, Honestly cant fault this company and turn around time was amazingly quick. will 100% recommend Craig and his team
Very quick delivery- bought as a Christmas present for my son and I’m sure he will love the shirt and tie. (He requested them)
V good service with timely delivery
prompt delivery, lavenir coat is avery good fit just what i wanted
Very good quality and price.Arrived in good time and good packaging
Pure cotton shirt lovely against the skin and well cut and made no skimping on material so comfortable in that respect too one feels well dressed so good for self esteem. Twice the price of cheaper versions of this shirt which I have bought before but what a difference so well worth the extra cost.
Very good communication from Craig.
Excellent service easy to deal with and quick delivery
Very quick on delivery exactly what I ordered.
Jumper arrived promptly and in good condition, thank you.
I was looking for something similar to an oodie for Christmas Eve boxes, but for a big family everything was so expensive. Until I found online home shop with oversized blanket hoodies for around £10. I was pleasantly surprised at the fantastic quality when they were delivered, and with such a good choice I managed to get everyone’s favourite themes or colours. Very happy!
Wonderful selection of beautiful gifts, ans very competitively priced. Definitely buy from them again 🙏🏼
Prompt and efficient delivery.
Would help if they sent the correct boot size I ordered instead of a totally different size
I wanted something small and sentimental for my husband after the loss of our much loved black Labrador and these cufflinks from The Country Catalogue were ideal. Easy to order and a quick delivery also I was kept updated on the progress of my order. Thank you.
Slow delivery. Needed within a week so had to post the present in the end.
Very good service, delivery super fast 👍🏻
Lacee Gregory
Dec 21,2023Great service great products amazing shipping ordered and received the next day