Any order may be cancelled within 4 days from receipt of goods and goods must returned within 10 days of cancellation. In order that we can issue a full refund, goods should be returned in an unworn/unused condition, complete with tags attached and in the original packaging.
Good service. Good quality. Royal Mail great, Correos….
1st order was super quick 2nd order 'got lost', nearly 4 weeks later and 1 phone call and an apology my items arrived. Cant decide whether I'll order again as contained a b'day present that ended up being late.
Nothing bad to say, competitively priced, extremely pleased with my products and delivery time was reasonable, will use again I'm sure!
Super happy
I can’t really say anything as we have not received the item
I bought the lavenir coat because my husband got one after having it recommended. I am reasonably pleased with it apart from the zip which is v difficult to do up- hope it gets better with use. Otherwise it’s good.
Great product, easy transaction
Ordered a lead over a month ago still not turned up
Fast delivery, well.packaged. Easy to order.
Great in everything. Fast delivery, etc. Also, once an item is in your basket, and maybe you don't buy immediately, and the total amount of goods left drops to zero, your goods remain allocated to you.
Excellent service and products will definitely be ordering again. Thank you for all of your help.
Exactly as it says on the tin,
Good customer service. Very happy with my purchase, delivered quickly. Will recommend this company
The Jack pike knife was what I needed as an every day utility knife. Fits on my quiver belt when at archery. Good quality and I like the engraving on the wooden side plates.
The price and quality of my shirt was great. Delivery was the let-down as I didn't get a delivery date for 2 weeks. I had to chase via email & phone. A proactive email telling me there were supply chain issues would have stopped me being grumpy.
I bought a French collar. The product itself is excellent and high quality. What annoyed me a little was I paid £6 delivery for this collar and it was supposed to be sent 24 hour royal mail. If it was dispatched when I was emailed it took 48 hours and even then, I find it difficult to believe that it costs £6! **Added after The Country Catalogue replied** It is not my role to research delivery options for your clients. I am aware of delivery costs and in my experience the option that you chose was expensive and not delivered within the 24 hour time period. Given your response I will not purchase anything further from you and I would advise others to shop elsewhere.
Excellent company with personal communication. Would highly recommend. Thanks Craig
Easy to order & I got a discount code too.
Except Excellent customer service when I had a query before ordering. Product arrived quickly.
customer
Sep 30,2023Very good product at a competitive price, delivery could of been quicker, All in all very pleased