Any order may be cancelled within 4 days from receipt of goods and goods must returned within 10 days of cancellation. In order that we can issue a full refund, goods should be returned in an unworn/unused condition, complete with tags attached and in the original packaging.
Quick delivery. Good quality product
Fantastic service
Thanks everything arrived safely
It was very easy to order my Trousers, delivery was super quick. My husband is very pleased with them. They fit perfect, are comfortable and especially like the vents in the trouser leg to let air in on a warm day.
Good product
Excellent, a slight hiccup with supply problem at the beginning but quickly and courteously dealt with, no problem. Goods as advertised and well packed. Will use C Catalogues again
Hi You use dpd for delivery, the parcel had 3 addresses on it, 54 Dalestorth twice and 56 once, I messaged them to leave it in a safe place the shed. The parcel was left at 56 Dalestorth underneath a car. Lily we actually spotted it and took it. The product looks very good.
Great product and service. Very quick delivery. Will be back!
Had to contact them,to track my order 8days after ordering it. Can appreciate a family emergency like I was told. Better comes needed.
11th November ordered Brook Taverner tweed jacket and waistcoat arrived today 16 th November could not be more pleased with the way this handled what a fantastic company THE COUNTRY CATALOGUE is the goods where delivered by DPD the day after I was told by email that they had been dispatched.I would recommend T.C.T to every one.
I returned a faulty shirt within the company’s terms. Dispatched from them on 18th sep which I received on the 20th sep. I sent at least 3 mails over a month period requesting a refund because a replacement was not available with not a single response, if I had received a response from my many emails I would not have had to leave a poor review. Very poor communication 😡😡😡😡 **UPDATE I NEVER RECEIVED A REFUND JUST GOT THREATENED WITH COURT ** . Shirt has been returned 3 times now. I’m within my rights to a refund as I bought it from your company, you have my money not the supplier. IS THIS SOME SORT OF JOKE!! Based on my experience I would not recommend you buy from The country catalogue.
Have ordered from here before. Boots hard wearing and comfortable so got another pair. Delivery delayed but Craig was very helpful and kept in touch.
Very straightforward purchase having checked that my size of Gumtree Saxon wellingtons was in stock. So different to a previous attempt to buy the same boots elsewhere. DPD delivery was also on time and well informed.
Easy to buy fast delivery experience was great will definitely buy again
Excellent service, craig went out of his way to help
A very well run family firm. Great customer service and fantastic products! Would definitely recommend them.
Excellent service
Fabulous products . Really great quality. Fast delivery. Will definitely use them again.
Good website, good prices, good communication and delivered as stated.
Michael Thomas
Nov 26,2023Delivered on time and very pleased with the wellington boots which were exactly as described