At THE/STUDIO, we are committed to delivering exceptional products that exceed your expectations. From quality craftsmanship to on-time delivery, your satisfaction is guaranteed every step of the way.
Response time
i'm a one man shop - this place is great - nice quality products at a good price - what i love most is their proofing system - super detailed comps to make sure everything is exactly what you're expecting - tweaks/changes are never an issue - wish i had a reason to use them more!
I have placed 2 orders and received both orders in a very reasonable timeframe and both orders were perfect! The patches we ordered are a coveted patch in our town as we used them to honor our retired Military Working Dog who was just named the Animal Humane 2022 Military Hero Dog! Thank you!
The sales staff are extremely helpful and very knowledgable.
From the customer service, through the design process to invoicing and shipping everything was a great and an easy process. The shipping was fast and the quality of the patches is excellent.
Excellent, prompt customer service. I've been using TheStudio for several years now for our team patches and the quality is good, and artwork/design process is easy. Fast shipping once order is confirmed!
Excellent customer service and the final product looks fantastic
The Studio has been a fantastic supplier for our mission patches. They are able to take our original artwork and make a unique custom patch just the way we wanted it. The customer service team is polite, professional, and super helpful. The service is quick to process and I received my patches quicker than projected. We have receive compliments on our jumpsuits all the time on the quality of our woven patches and we love to say "we got them from The Studio!"
The/Studio reps were very helpful. Any question I had was answered immediately and it was so easy to get in touch them. It's really tough to find sincere customer service these days, especially with a business you find over the internet. The/Studio went above and beyond. I am very impressed with their team and will definitely be using their services in the future.
Excellent customer service. Important that the order is correct for the customer.
Worked with The Studio to create custom commemorative coins for our boardgame group. The team worked with us through the process, creating multiple mock ups to get just the design we wanted. Coins came out amazing, and also the ability to do a small quantity buy at a reasonable price was huge for us!
The company was very responsive and they met my schedule. Their work is great and i enjoyed talking to their sales person.
We have been ordering from The/Studio for years now and the customer service, quality and expedience are always the best!
The website was so easy to create my order. My rep was amazing, attentive and knowledge. They ha e great prices and fast shipping
It was a pleasure working with TheStudio to produce some custom coins. They worked very hard to stay true to my original design and helped me to understand the process for creating coin designs that glow in the dark. I started my request on 15 Jun and had the coins in-hand before the end of September. They definitely exceeded my expectations and the members I have handed them out to absolutely love them. I look forward to working again with TheStudio in the future.
I've been doing business with The/Studio for a while now, and I can honestly say that their customer support is top notch. Eder, my favorite customer representative, always makes sure that all my needs are met regarding my order. she's very attentive to all details, friendly and professional. She communicates between me and the Design Team to assure me that my patch design is 100% accurate. Other than the customer service, What I love the most about the The/Studio, is their Discounts, no other competitor can match their prices, since day one they have had a 40% or better discount, which I love taking advantage of. The Design Team communicates with me throughout the entire process and dose not proceed without my approval. overall top-notch service for the moment I start my order. I most definitely continued my business relation with them for a long time and will recommend The/Studio to anyone who's in need of a low-cost, high-quality woven patch... Thank You Eder.
The customer service experience is great! We needed to switch our patches from embroidered to woven due to an issue with our design and we had to cancel a few accidental invoices, and these things were painless due to the awesome customer service! The designer also had really helpful notes on our design that we will keep in mind for future patches. The entire process was really fast too without sacrificing the quality of the patches (they came out flawlessly and we're thrilled with them!). Our patches also came way earlier than we were expecting which was great!
Great communication, easy-to-use Customer Interface, excellent response to any questions or concerns.
The staff were extremely helpful and guided me through the design process which assisted me to achieve an excellent result.
Gina James
Jan 04,2023I have used The Studio a couple of times to make custom pins for our non-profit. The pins are beautiful and we are proud to hand them out. The process is easy-design, revisions, and approvals made sure that we got just what we ordered!