At THE/STUDIO, we are committed to delivering exceptional products that exceed your expectations. From quality craftsmanship to on-time delivery, your satisfaction is guaranteed every step of the way.
The Studio was very quick to respond to my order. I needed a bit of extra assistance to try to change my order to a different size of the challenge coins. I submitted my artwork and had the mock ups done very quickly. The total order was delivered 2 to 3 weeks earlier than the initial estimate. Gabbie was exceptional!
great help finalizing conceptual; design, through execution and rapid delivery
TheStudio made beautiful patches for my company sweaters. The quality is beyond wonderful (they have been laundered several times) and look as new as they did when they arrived.
The/Studio is extremely quick and responsive. Their online portal is easy to navigate. Overall a joy to work with them!
Great customer service, easy interface, quality product.
The/Studio made it incredibly easy to design a beautiful custom medal online. Whenever a question arose, a representative was right there to help. The final product turned out great!
Several things stood out: - The process of design was very easy and smooth; the team at The/Studio were able to take my design and optimize them for the coin - The speed at which drafts were provided was impressive - Overall production time was less than estimated (not sure if this is usual, but it was a wonderful surprise to get the coins nearly a week early) - Final quality of the product is outstanding I would definitely recommend the team at The/Studio and they'll be my first choice on the next challenge coin project we have.
I found this company online and this was my first experience ordering an item like this for my company. The communication was on target! The process was super easy. They even did a customization for us with no problem whatsoever. Received the product sooner than expected, and the whole experience was more than satisfactory!
The/Studio requires an e-mail address very early in the process. I had to provide name and e-mail address in order to find information about sizes, only to discover that their minimum size was too large for my needs. And then they spam you with e-mails. Apparently from multiple distribution lists, because I've had to unsubscribe multiple times within just a couple of days (some of the unsolicited e-mails don't even include an unsubscribe link).
Very helpful and professional at every step of the production. The quality of the service is amazing, as well as the delivered product. 1st time ordering at this company and I will definitely recommend.
Second time transacting with The Studio. Another awesome experience. Quick turnaround, great communication and fantastic work. Highly recommended
Great customer service. Speedy response time and their attention to detail on my multiple edits was awesome. The detail of the digital sample was incredible!!!! It looks EXACTLY like my patches I received
The team at The/Studio worked quickly to proof our work with very detailed information. They came through on our rush order and delivered it a week before we needed it. The final product turned out better than expected.
This company will own the rights to your designs once you submit them. This means they can sell your designs and pins. They can use your pins without asking for marketing or even manufacture your own designs. Stay away from this company.
The design team were EXTREMELY attentive- continually in touch by phone, text, and email. Very responsive, no time delays. The portal they set up for clients to interface with the team, and approve/amend design changes or the final product, is very user friendly. Fees and timelines explained up front, no mysteries or surprises. The product itself was better than I expected, as well. The ONLY mild concern I had about the whole thing was that I didn't know my patches were being manufactured in the PRC, and since we're going to be at war with them soon, I would choose to have my product made in an allied country. But this is an afterthought that only became apparent when I viewed the shipping information on the package being delivered to me.
Great customer service! The review and approval process kept me engage, and there were no surprises.
I needed to get patches in time for an event, and they made sure to get the production expedited in time. They arrived in time and look great! Thank you!
I love the quality and prices of the patches. I've ordered twice from The/Studio and will continue to do so for all patches we need.
Very easy proofing process, great communication throughout the entire transaction, and most of all - THE TAGS TURNED OUT FANTASTIC!! I am so happy with the quality of both product and service - I will absolutely recommend The/Studio to anyone!
Arwood
Nov 16,2022We were looking for a unique gift for our employees and decided on socks with company logos. The Studio prices were very competitive and the customer service in placing the order was very helpful. We received the product even before the expected delivery date. Good quality and great price!