I would like to shout out to Jan Keller… she made me feel like she cares even though my debt was due to a spouse that became unable to work and not totally my fault she reached out to me after I was unhappy about how the program was working and walked me through some things we could change to make the program work better for me .. I explained to her my situation and she came up with a plan that worked best… I appreciated that so much .. sometimes life circumstances aren’t anyone’s fault and we get into financially trouble because of those and she understood that and still continues to work with me on resolving my debt and soon I’ll be debt free … my only issue is I think the fees are a little high but other than that I have no complaints
The staff is extremely helpful in guiding me through this process. I will gladly recommend Turnbull to anyone in need and also be willing to work with them again!! Thank you!!!!
The Turnbull representatives, as well as any Attorneys assigned to my account are always very helpful and direct with honest information pertaining to my specific situation. They keep me informed as progress and situations change, and are always offering me the best advice and guidance.
The staff is very helpful in discussing your needs, how to solve them and putting you at ease for the great freedom to come! I was hesitant at first, but again, after my one on one consult from team members, there was no dought that Turnbull is the one!
The last company owed sent me a settlement letter which I e-mailed to Turnbull law according to their instructions. They did not pay because they said they did not negotiate the settlement which make no sense to me. They said I could have paid the settlement, but I was following their instructions and giving it to them instead to pay, big mistake. Why they did not tell me this I do not know. Any way to settle should have been done and not prolong and continue to collect money for no reason. They said they are negotiating to settle the account and it will take another 6-7 months. All other accounts was settled pretty quickly.
very helpful and friendly.
Always there to help and listen. Whenever I needed TRB they where there!!
The staff is friendly and professional. They communicate well
Do not ever use them they messed up my credit and they gonna give you bad advice please do not ever use theses companies they should be prosecuted i regret why i use them until now i pay the price they gonna tell you to do not make any payment and then when the compny close your account if you owe they are going to negotiate and take they pourcentage and then you gonna pay the remaining and it will be almost the same price you owe thoses people will go to hell
The over-all profesionalism of your client services
THE ASSISTANT WAS KNOWLEDGEABLE AND HELPFUL. THANKS
simple and fast , very satisfied with outcome
I’ve used another debt settlement company in the past and never had any of my accounts with them resolve in me having a bad debt nor having the creditor file suit against me because of lack of payment. While being in this process with Turnbull, I’ve had multiple creditors go to collections and file suit for payment. Instead of paying one creditor at a time, payments should be split to all that accept offers with Turnbull.
They got my bill down to 40%.
I called to ask a question and it was answered to my satisfaction. The person on the phone was helpful and very nice to me and thanked me for the great job keeping my promise to our contract.
Very helpful and concerned sounding personnel. Expedited my issue rapidly. Heard from the assigned lawyer the next day.
I was in a really bad situation with my debt, and I decided it was time to consolidate it... Turnbull law has given me clarity knowing that they will be able to help and resolve all my debts faster than I ever could. I am glad I started this because it puts me one step closer to getting out of debt and being able to fix my credit and buy a home. Looking forward to continuing this part of my journey. Thanks
Great. communication and progress sharing
The Turnbull are an incredible law group who get the job done. My debt is getting resolved faster than I can imagine. They are kind and professional and will not let you down.
Valerie Mason
Dec 20,2024Immediate help and Patient representative