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Reviews 259
Nelson Velazquez
Sep 05,2020I've been a customer of UniTell Voice for approximately three months now. The customer service is responsibly awsome. When I needed assistance they answered the call. Covid-19 is no match for this company. UniTell Voice was there, no wait,, no hold,, no problem. They were there when I needed them. In today's times, that means alot to me. Thank you UniTel Voice!
Moussa Silue
Sep 04,2020AS a new UniTel Voice customers, I was having some difficulty setting up the system all by myself. I reached out to customers support twice the same day and Wendy expertly took me thru all the setup steps based on my custom requirements. And even gave me examples of how I can best express my greeting. To say the least, I was impressed. I am glad to have chosen this company for my 800 phone service.
Larry Cockerham
Sep 02,2020I would like to say that Unitel Voice is a great addition to my business. The script and voice over is professional and keeps my home number safe. I haven't had the time to really study some of the options, so, as soon as I'm able, I want to try out some of the extensions and other additions to the service.
vbe
Sep 02,2020Super-easy and fast to set up - And very professional - Love it!!!
Michael Chunn
Sep 01,2020Very courteous and helpful. Answered all of my questions.
W Woodard
Aug 29,2020Since signing up for Unitel Voice, I have been impressed with every interaction and communication. They have all the FAQs and all the ANSWERS TOO! I will definitely recommend your service! Thanks for good service! WVW Enterprises, LLC
Sandy L.
Aug 22,2020Jenni V your rep was very knowledgeable and helpful in solving in my situation . Worked with me patiently and got the problem resolved . Thanks for answering call when i need assistance.
Ronny Harris
Aug 21,2020Jenni V. was more than helpful. My customer experience with her was Awesome!!! She did an excellent job of explaining UniTel's Voice services and it's many features. Thanks, Jenni
Mark B
Aug 10,2020This is my first experience with a truly virtual phone system. I have had much experience implementing traditional business phone systems. The setup of UniTel Voice was very easy, and implementation went flawlessly. So far am quite impressed and may never recommend a traditional phone system to a client or employer again!
Edward Freer
Aug 07,2020Excellent job. Handled the issue very well. Thank you
Laura Sherwood
Aug 06,2020Jenni was incredibly helpful and patient with me as I had very basic questions about transferring our 800 number to UniTel. She gave me clear answers and set up a meeting with a technician to get my account going.
Vanessa Joy Pineda
Jul 31,2020Loved the support/assistance he has given me! It's EXCELLENT in fact. You're the best, Frank. You just saved and helped our company. Please keep on providing excellent and adequate services. Stay safe! God bless you.
Sujith V
Jul 24,2020Pathetic, rude and arrogant support staff, went on to block our account making own assumptions. If you do not like to listen to your customers, STAY OUT OF THE INDUSTRY.
kyle
Jun 23,2020excellent customer service!!!! Frank was knowledgeable and extreme efficient. Great experience!!!
Sim Dova
Jun 18,2020Don't know about Unitel Voice. It is too new. But the service rep was EXCELLENT. So knowledgeable and professional. And most important to me, PATIENT. If Unitel Voice is as good as their reps, I will be completely satisfied.
Kathy
Jun 13,2020I had a very good experience working with Unitel Voice. She was patient in answering all my questions and was very knowledgeable.
Daisysmuse
Jun 11,2020I have been afforded the opportunity to work with many companies and many capable individuals. I am impressed with the extra level of care and professionalism JENNI V of UnitelVoice exhibits. She has provided me with something I experience only rarely in the current nationwide business environment—truly exemplary service. She demonstrates sincere concern and empathy for your customers while respecting the position of her employer. As CEO of REO Nationwide, I highly recommend JENNI V and UnitelVoice. Any company that has her in their employ is extremely fortunate. Unlike so many others in my experience, JENNI V does far more than strive to deliver what she promises. She is a person of integrity and principle; the personification everything corporate America strives to be. Consider this to be the highest recommendation that I can give for JENNI V and UnitelVoice. I switched from RIng Central having been with them since they started. For several years now their service and support has been way below par. Finally I've had it and made the switch to UnitelVoice. Jenni V made it easy.. Unitel Voice support is in the United States unlike Ring Central support these days. UnitelVoice and Jenni V make this move an excellent choice…I would be lucky to work with her anywhere, and anytime.
MD. K
Jun 10,2020Here's Wendy performance, Excellent customer service, job knowledge, accountability and competency. Overall excellent performant.
Patricia Havis
Apr 21,2020I am extremely pleased with UniTel Voice so far. Their customer support is awesome - they helped me via online chat before I even signed up and then after sign up, they helped me set up everything in the system and that was wonderful customer service.
mario suarez
Sep 15,2020Frank was professional and quite knowledgeable in he's field. As many questions that I had, he took the time to explain and was cool about it. I was a pleasure to work with him.