Great service and support!
Nothing but a pleasurable experience. Helpful staff, good price point, and useful features! Recommended!
Unitel sales and support were amazing from day 1. Very transparent and helpful to get us the services we needed at a great price point and so far the service itself has been rock solid.
Knew the answer to all my questions, offered useful suggestions and follow up options (I'm the engineer doing research for our business decision maker), and was generally delightful to chat with.
Quick conversation, solved problem and provided useful information. Please with experience.
Just signed up and love the customer service so far. Great team that outshines our previous phone service company by miles!
Great platform along with excellent customer service. Taylor has been really helpful in getting setup with Unitel. Highly recommend you give them a shot!
Been using them for years, wonderful service, customer service is fantastic!
Needed help with disabling the voicemail feature from an extension that gave my address and office hrs. Customer service said voicemail couldn't be removed, but like magic, she added time to the end of my ext greeting file so that callers would not hear the beep right away. Great workaround. Super friendly and quick. Very impressed with Unitel Voice and sales/support staff. Thank you!
I am so impressed with Jenni V. She was a true professional and super knowledgable about your product and helped guide me to understand both the mobile and computer part of the set-up for our new UNITEL number. I would continue with your company forever as long as you have associates like Jenni. Cathy Kasper Director of Operations REsource Los Angeles Realty
Diana was professional, patient though for a while I though she was going to loose it but she remained calm ,collected and help through the long process. She went above and beyond her call of duty. Thank you Diana ,you are my kind of customer service person !!! Thank you Frank you were great also. Because of quality service I received ,I wind up referring 2 of my friends to Intel Voice Rachel K
Diana Hankes was amazing!! She was very patient with me as I'm not the most tech savvy person, but improving(Lol). Diana was able to troubleshoot my issue, and get me what I needed.
Taylor S was great in helping me resolve a potential serious issue with our service. Unitel is so easy to work with and everyone I have dealth with so far has been awesome! Thank you, Taylor and Unitel!
Great customer service. Very helpful and thorough
One of the best support groups I have ever dealt with. So glad I chose this company for my business number. Thank You!
I've had a hard time setting up my account. But ended up a great experience seeing my app working. Kudos to Diana Hankes
Excellent customer service. Unitel has a great product at a very reasonable price,
6* Each time I contact them, I got a quick answer and I real support. I wish I could hire them for my business ;) Thank you Unitel
In having to learn about our company's different accounts and several phone numbers we pay for I called UniTel for assistance. (Honestly did not learn too much on the website) Diana was incredibly helpful explaining how the numerous plans work, what we pay for and what we can do in our future plans to maximize our UniTel accounts. We will continue our relationship with UniTel.
Tom Turner
Jul 16,2019Today was my second call to UniTel Voice Customer Service. Both calls were answered promptly and found the reps to be courteous and professional. Today, I spoke with Taylor who helped me with some setup questions. She resolved things promptly and was very informative. I am impressed.