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Reviews 259
OnVoya TV
Apr 24,2019Great affordable service!
Corry N Kikia Rochelle
Apr 23,2019I like the service UniTel Voice provides. Their support is very helpful. When I needed assistance, they helped me get my voicemail/greetings/extensions set up properly! Their prices are reasonable also!
Virgil Moore
Apr 20,2019Great Customer Service! Through the buying decision phase, I had many questions. After purchasing the service I had many other questions. The support team has been the most courteous, professional, and helpful I have ever worked with. UniTel's product is the perfect virtual phone system. I would recommend to anyone who wants to sound professional. And the price can't be beat! Thanks.
Audrey Helms
Apr 19,2019Best Customer Service I've had in ages. Jenni Vento & Frank are the Best !!! I just got started & would highly recommend this Company to everyone. I really appreciate you.
Scotty Church
Apr 18,2019It was a pleasure talking with them today. She helped me with my issue.
Chris Heintz
Apr 17,2019Diana was great to work with. She waited patiently as I chose my toll free number while texting with my colleague and even participated in helping me find the right number that worked for my business. You have a great employee with Diana.
Marc Steiner
Apr 12,2019The team at unitel could not have been better! From Kristen who arranged the pricing and options that best fit our needs to Frank who made the implementation seemless, it was an awesome customer experience. It is nice to get over the top customer service which unfortunately is hard to find anymore. I recommend unitel to everyone!
Andre Esbizaro
Apr 11,2019I chatted online with a person from their Customer Support Team. She promptly called me to make sure everything was working for me. Outstanding Customer Service! Thank you UniTel Voice and Jenni V. for the great experience.
Dawn Takacs
Apr 11,2019Absolutely outstanding customer service with this company! Frank is always a HERO! (never a zero!) Book this service with confidence!!
Danielle K
Mar 29,2019Frank definitely lived up to his last name. ;) He was very helpful, had a pleasant demeanor, took the time to answer all of my questions, took down notes when I made suggestions, and even provided me with additional info regarding my account and how to utilize it better. I've been in customer service for over 30 years; his customer service skills are superb! If only all of my calls for support went this well with other companies... Kudos Frank! Danielle Carey, Carey Pest Management
Adrianna B
Mar 08,2019They charged me after I contacted to cancel months ago.
Mike
Dec 29,2018I am not one to often review companies, but today I felt the need to. I reached out to Bob with UniTel, and the response was incredibly quick and very helpful. i enjoyed our interaction, and definitely recommend working with him/them! Thanks for all the efforts!
Anonymous
Nov 06,2018I am very disappointed. Horrible Customer Services.
Tipasmusic
Aug 01,2018Starting a business is nerve-racking, to-say-the-least. Last week was especially painful; and this week was looking like more of the same. That is, until I called UniTel Voice to check my acct. and reschedule my setup! Fortunately for me, Jenni answered the phone. Jenni had a calm voice, which was immediately settling. She did what most customer service has forgotten. SHE LISTENED!! The entire process took less than 15 mins. Fifteen minutes and I have a more positive outlook. I've gotten more done in 4 hours, than I did in two days last week. Courtesy, professionalism, kindness, all goes along way. Grateful!! WAY TO GO UniTel Voice!
Kiesha Jones
Jun 01,2018Jenni is PHENOMENAL!! I appreciate her customer service today it was great.
edward t hanley
May 22,2018To whom it may concern, This is to commend Jenni, a member of your support staff. You should be proud to have Jenni represent you. She is professional and knowledgeable without being dour. Her enthusiasm and cheerfulness as well as the expeditious manner in which she resolved my issue all speak well for your company. Thank you Jenni! Edward T Hanley Apogee Health Solutions 844 344 7330
Robert Alan Davis
Dec 07,2017I am writing to compliment Unitel, Bob B., a caring and communicative manager and a member of its staff; Diana H.. Diana has come to our assistance several times since we began our project, national business consulting. Diana made me love Unitel. Diana is professional, helpful and knowledgable. She even told me about features Unitel offers, which I didn't know were invented yet! She has a sweet personality too. She seems to really like her job. (She speaks English. That's a plus!) She is a problem solver and she must be a great asset to Unitel and source of workplace pride for you. It is because of Diana's "can do" spirit that we now consider ourselves Unitel customers for life.
Lisa Dagne
Oct 31,2017"efficient and informative. no run around or circling back to where we started. Which has happened on other platform chat forums, We've been with Unitel Voice for 5 yrs now and consistently pleased."
De’Zyre Williams Enterprises, LLC
Apr 25,2019Taylor Smith is an awesome team member for Unitel Voice!! She was very patient with me and knowledgable on how to set up my phone service for my small business.