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Reviews 836
Uwe
Dec 29,2022Honor your warranties. If you say you will give a warranty on something and the customer calls you on the warranty and then you back out and backpedal and come up with nonsense on why you cannot do the warranty that is why I cannot do business with a corrupt company.
Jamie Van
Dec 26,2022It's a shame that we have to have a recite..... I would otherwise use your service
Ryan Lynch
Dec 14,2022Warrenties canceled on 2 devices without any notification or reason. Upsie is a scam.
Butthole Bitch
Dec 12,2022INSANE wait times. Just go to a diff company if you value your time at all. Pathetic. Edit: your automatic responses don't help. F this company
Monika Norcross
Dec 10,2022I don't know why buying insurance has to take so longs. 3 days in, two days of sending my proofs in.. Still nothing. I have to question if making a claim will be even more difficult than buying their policy!
customerernest kellogg
Dec 09,2022very hard to upload proof of purchase. keept getting message that something went wrong. had to cancel warrenty
customer
Dec 08,2022So far so good, my only issue so far is I buy a lot online and they don't give you a traditional receipt, Ebay for example because it's receipts of their vendors who use Usernames make it more difficult, but you guys should know this, but I'm having and issues with you guys about proper receipts, my takes is, you guys need to know how receipts are distributed instead of harassing the customer about them, we only give you what we get, you want a date or experience, well don't remember exactly but do have the emails...
Vanessa Baker
Dec 06,2022It is so simple to get a warranty on your site plus it’s cheaper than all the other warranty services! Thank you
Harold Terceros
Dec 04,2022Upsie has decided not to uphold their claims of coverage from their own website, they will hide behind the fine print, but will still falsely advertise right on their site. Upsie falsely claims “Upsie offers coverage on bundled controllers, but additional controllers can be covered a la carte, as well. That’s right, Upsie offers separate, shockingly affordable video game controller extended coverage...Uspie’s controller warranties also protect against accidental damage, including drops and liquid spills.” This is why I choose them, but had both of bundled controllers break and they will not cover either. Poor customer service as well, I asked to speak with the manager to have her explain why they advertise and charge for one thing and then don’t uphold their word. She simply said that I had already misspoke about one remote, so no coverage on the other. Very disappointing company, might look at making a complaint with the BBB. Got my son a Xbox Series X for Christmas, can’t wait to purchase Microsoft Complete coverage instead.
Matt
Nov 17,2022I fell for their marketing and bought several plans through the years. I had to file my first warranty claim. First, forget thinking that this is a 100% in-app experience. After filing a claim” online,” they are supposed to give you a phone call. Power failure and broken controller buttons are both fully covered. No phone call. Finally, after a week, I called them to be immediately informed that their system was down. Finally, after 20 minutes on the phone, the agent stated he would call me back in 10 minutes Five hours later, I got a phone call late at night when I was in bed. At this point, I am frustrated enough to leave a review of my experience. In this day and age, people expect to be able to complete simple steps to file a claim and be screened and have a simple facilitation for a repair. I should have stuck with a significant brand name. The next day I contacted the company again. They had no idea who I was.
JEFF NEWINSKI
Nov 17,2022Easy application sign up.
Michael Siejak
Nov 13,2022It was easy and painless to use
customer
Nov 13,2022awesome i always return good support and good warranties .
Shallum Bluford
Nov 11,2022Better Pricing than the competitors, Easy Process and Sign-up, No Hassle & Obligation, Perfect all around, Detailed Plans with easy explanation.
customer Ricky Najera
Nov 07,2022Upsie is always easy to deal with. Great customer service and great deals on warranties. We have used them for 4 years..
Michael
Nov 06,2022They're affordable and have come through for me whenever I filed a claim. Good service. Will use again.
Susan Yamashita
Nov 05,2022Three weeks ago the washer in my rental went kaput, and I wanted to get it fixed for my tenant ASAP. I sighed a relief—after all, I had Upsie coverage on the unit and the last time I went through them, it was smooth sailing to get my dryer repaired…right? WRONG! The appliance repair they set me up with SUCKED! The day before my appointment, the repair place called and told me they were overbooked and they couldn’t get anyone for THREE WHOLE WEEKS! …what the… So I called Upsie again to get someone else out to fix my unit. Of course, I had to jump through hoops to get the previous order canceled…but even after I did cancel, the Upsie rep told me it wasn’t… …BUT he would call me and help me set up another appointment in a day or so when the cancellation went through. Well, THREE WEEKS LATER…still nothing. No call, no contact. Upsie sucks big time. They’re a big joke! I still have a year left on my warranty…but they’re a huge waste of time and money…since I ended up having to pay for my own repair! I’d like a full refund for my Upsie coverage, please.
David Leon
Nov 05,2022Ease of use of the website
Patricia Touve
Nov 05,2022I am a returning customer and I received a 20% off coupon from Upsie and went to use it the evening before expiration and it said it was expired. I called Upsie the next day and they gave me another coupon code for the 20% discount. Great people and excellent customer service!
Dakota Anderson
Dec 30,2022Do not purchase anything from this company they will do whatever they can to not pay for a warranty.