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Cruise holidays are a wonderful way to see more of the world. And when you book with Viva Cruise, you’ll be spoilt for choice.
Our great escapes on the ocean waves have been meticulously researched to bring you the best cruise liners and most beautiful destinations without breaking the bank. We work on the ethos of providing affordable luxury combined with first-class customer service at our heart.
You can choose from different types of cruise holiday to suit your tastes and budget, including cruise and stay, all inclusive, cruise & rail, fly cruise or no fly cruise.
Reviews 263
Nancy Richards
Feb 07,2025Pausheli was and has been brilliant very patient and understanding took a bit of time but got there in the end. If I was to book with viva again I would want Pausheli to do my booking.
Sue
Feb 07,2025Booked a holiday with viva cruise which included a stay at Niagara Falls, New York and a cruise. Ritu helped throughout the process and was friendly, professional and helpful. When I needed to discuss my trip and question some details my emails were answered quickly. Looking forward to a fab holiday later in the year.
Jacqueline
Feb 06,2025I spoke with a fabulous man by the name of Vaibhav, he went out of his way to help me after being let down by another company. Would definitely recommend this nice polite and very helpful man.
Libby
Feb 01,2025We very nearly booked an "too-good-to-be-true" opportunity for a cruise and stay holiday to Las Vegas, Los Angeles, 7 day cruise and San Fransisco Stay ... We were given a proposal that indicated fabulous hotels with BA & American Airline Flights on Discovery Princess Cruise Ship ... I phoned to check some details and was given very specific flight details but when the final proposal came through EVERYTHING had changed and they followed it up with a phone call asking me to accept the proposal while they were on the phone ... Thank goodness I didn't! ... This is a typical example of a beta switch and I told them so ... AVOID THIS COMPANY AT ALL COSTS ... Not everything that glistens is gold! ... If this saves just 1 person from heartbreak then I have done what I intended FURTHER TO THE REPLY FROM VIVA CRUISES .... THIS IS UTTER RUBBISH AND YOU KNOW IT ... THIS WAS A COMPLETE DOWN-GRADE FROM THE ORIGINAL PROPOSAL .... WE HAVE SINCE BEEN ON THE WEBSITE FOR THE ORIGINAL HOTELS AND THERE IS STILL AVAILABILITY ... WE WILL AVOID THIS COMPANY AND ANYONE USING THEM DO SO AT YOUR OWN RISK
James Noble
Jan 30,2025Our holiday booking involved a cruise and rail journey and also we wanted extra nights added on. Our booker was efficient and courteous and made the process easy for us although changes had to be made. I'll be back after we have taken the trip to rate the actual holiday.
Jez & Julie Campbell
Jan 29,2025Just wanted to say that my husband and I have had a great booking experience with Kritika at Viva Cruises. She's been there from start to finish and made the whole thing worthwhile. All our questions were answered and our requests dealt with, either by email or direct over the phone. So we're now set for our holiday in September 2025.
Sue Johnson
Jan 12,2025Vaibhav explained everything and helped me book the trip, he was very patient and allowed me time to review and read through the emails whilst he stayed on the phone. Dubai & UAE cruise & stay holiday. Exceptional service.
Ian Fox
Jan 11,2025Great service from Vaibhav. Very knowledgeable and accommodating. Helped us get out holiday booked and was very patient and courteous.
Channing
Jan 10,2025Kritika was excellent, we changed a few things 3 times and she accommodated the changes and was very helpful
Mr Anderson
Jan 07,2025I found the whole process from start to finish very easy, straight forward and very friendly. The only disappointment was after receiving confirmation of our balcony cab discovering that it was a very restricted view with a lifeboat in front of us. Not good.
David Johnson
Jan 06,2025Found this company by chance online doing a cruise search, I rang them with my plans for what I wanted to do and where I wanted to go and the consultant was fantastic, she found us a fantastic deal and we booked it and all done very quickly and smoothly. Highly recommend these for any cruise bookings.
Customer
Jan 04,2025It was easy going to book the cruise with Viva, kritika was patient and helpfully answered my queries.
minesh patel
Dec 18,2024Great service
jayne briffa
Dec 17,2024Vaibhav was amazing. Nothing was too much trouble . Even though I kept changing my mind he was so happy to help me with all my options . This is the 3rd time I have used this Company and would highly recommend them .
david evans
Dec 05,2024Contact with human
Tina Holt
Dec 05,2024After hard sell to upgrade with tactics like “your view might be obscured by a lifeboat” During the cruise we found none of the cabins would have been obscured, sadly took advantage of us not doing a cruise previously. We were charged 180 dollars gratitudes added to our bill, even though gratitudes are added e.g buying drinks etc, they added charges that were not ours, we had que for two hrs to get these removed, felt sorry for the staff having to apologise for these failures. Prior to the cruise we had a stop to Niagra, we were promised a transfer as they operated every 30 mins, we arrived after a 12 hr flight to be told we had to wait 1 hr 30 due to them waiting for a delayed flight clearly incorrect information provided. One of the hotels we stayed was not what was promised, the trip was poorly planned in parts, we only saw the hotel in Miami, I highlighted all of the above, they offered me £50 a person off our next holiday, I said no way I would not trust you again, albeit they offered the £50, they praised everything they do and blamed third parties for anything they could, I reminded them my contract was with them, customer service is useless, when I left my first review regarding the hard sell, the agent called me asking if I could change my review to 4*, I’m not sure they understand these are truthful reviews not to be instructed by the company, I said I would think about it We declined your £50 credit as we said we would not book with you again.
Diane Harding
Nov 29,2024Absolutely spot on. From the minute we booked we were kept up to date. All tickets were emailed to us. The accommodation was brilliant Had no problems other than having to substitute our train for a coach but absolutely nothing to do with Viva. This was an issue with Amtrak. Would definitely recommend Viva and use in future
Paul
Nov 28,2024Simple to book. Friendly, helpful. The time is now 2200 hrs. Critical stayed on after her hours to confirm the holiday for us. Lovely person
Panadda Phettakua
Nov 28,2024Just booked a holiday with Viva Holidays and had to run on here to write a review. The booking process has been extremely enjoyable, we found a deal for a holiday and wanted to amend the cruise section, we called up and the advisor Kritika sorted everything out for us. The breakdown and itinerary of the holiday had everything and more, it included all the transfers, links to the hotels and cruise ship! Best itinerary breakdown I have ever encountered. I have tried to book at holiday with many different holiday companies but Kritika has been the best holiday advisor I have come across. She was extremely patient with going through every single ridiculous question that we had! THANK YOU SO MUCH KRITIKA for making this process so enjoyable! You really have given us 5 star service!
Mary Loscalzo
Feb 18,2025Had a great experience booking our holiday with Viva. Vaibhav was very professional and patient and helping me with the booking. Looking forward to our holiday. Thanking you again Vaibhav.