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Reviews 594
Liam Bo
Apr 06,2021Two separate booking fees when purchasing two tickets simultaneously. Very unfair.
DG
Mar 21,2021Hi. I was ready and waiting to watch Nina Conti on 03-18-21 at 8:00 pm Daylight savings time in New York — but the Zoom window just kept saying “Waiting for Host to start meeting.”” But I waited for over 20 minutes — nothing. 🙁 I am currently a very UN-satisfied customer. I hope you can assist me to help turn my frown upside-down… Can you tell me what I might be missing here? And how long will that event be available for my viewing? Thank you. - Donald
Sue B
Mar 10,2021I bought 2 tickets for an event, then discovered that I only needed to buy one. I realised that refunds are not possible, so I contacted Customer Support, who transferred my extra ticket to my daughter the next day without a quibble.
Simon Eason-Brookes
Mar 06,2021I thought i had misplaced a ticket bought last year. Sent an e-mail explaining my situation....Danny got in touch within 12 hours and pointed out I was refunded in May 2020. My bad....Bought 3 more tickets....happy Danny pointed out my mistake or I might have missed out on tickets. Great service Danny Thank You. Looking forward to the Gig and using WeGotTickets again in the near future👍
PAUL
Feb 14,2021Easy to use and worked really well. The only reason 4 not 5 stars, is that the instructions for the on-line event where not very clear, leading us to have to email just before the event to ask. However, we got a response very quickly and all was good to go! Great comedy evening was had. Thanks
Liz
Feb 13,2021I contacted customer support as I hadn't received confirmation. Aiden was very helpful - clear explanation of the process and a direct offer of support if the link didn't arrive. I felt confident it would be sorted out if any problem. Liked that it went back to the same person (if it did!). (Milton Jones 12 Feb - loved it!)
Stephen Wells
Jan 28,2021A very prompt and helpful response to a question about a refund for a cancelled show to a credit card that I no longer hold. No attempt to blame Covid for lack of customer service which seems to be so often the norm currently. Will have no hesitation booking through them again.
Dave
Jan 27,2021I contacted WeGotTickets about a concert cancelation query, and had a reply within 10 minutes explaining my options clearly. Very impressed and satisfied.
kranti henriksen
Jan 16,2021I wrote this morning (Saturday) asking for my money to be refunded due to Covid19 and although the automated reply said that they work Monday - Friday, I have just had a reply saying that my money has been refunded. Excellent service, thanks
Lorraine Murray
Dec 23,2020I accidently booked two tickets for a streamed event instead of one, and got a very prompt refund - very impressed. The gig was excellent too! :)
Jenny
Dec 07,2020I bought the wrong tickets but Danny from WeGotTickets sorted it straight away :) happy customer...
Peter Clifford
Dec 07,2020A confirmation email never arrived.Sent a reminder and was most impressed with a reply within 1 complete working day.Would definitely use again.
Vic Marshall
Nov 16,2020just to balance events i left a poor review last week as felt it was unjust booking fees not refunded when shows cancelled through no fault of mine Now received e mail advising as a gesture of good will they will refund so thank you
customer
Oct 16,2020Excellent friendly service, would use again and recommend to friends
Peter Whatley
Oct 11,2020Event cancelled due to covid. Contacted WeGotTickets and refund processed quickly with no quibble. Would use again,
Patricia McKinney
Oct 11,2020Great company, very responsive & friendly to deal with. Highly recommend them.
Customer
Oct 09,2020There is online ticketing and there is a company that gives you some customer service and cares about their customers. We got tickets appears to be the latter - contactable and responsive. Much appreciated.
Carolyn Frea
Oct 09,2020Many thanks for the very quick action in sorting out my spelling mistake when reallocating a ticket to a friend. Well in time for the event. Quick response to a request for help.
Paul Wiltshire
Oct 08,2020Made a mistake when I booked tickets. Emailed WeGotTickets when I realised and they were quick to sort it out and make things right. Great customer service, thank you.
Unit 13, Kings Meadow, Ferry Hinksey Road, OX2 0DP, Oxford, GB
http://www.wegottickets.com
Keith Rose
Apr 08,2021Due to the current situation a lot of us who have purchased tickets for a concert we were expecting to attend last year are still waiting for a reschedule date and getting back to normality. Well yesterday nearly a year since the originally scheduled date for a concert me and my better half were looking forward to attending received the new date. Unfortunately it clashes with another event that we've already organised accommodation for. So I contacted WeGotTickets hoping to organise a refund. In less than 24 hours I received a reply to my email confirming that this was not a problem and that my refund would be in my account within 3-5 working days. 5 stars for being so helpful and I have no issues with purchasing tickets through them again in the future.