Amazing help. Great customer service. Prompt replies. Would highly recommend. Their help was amazing and so useful x Con was so helpful and was corresponding regularly to update me. Lucy also corresponded. X
Great support!! understanding and helpful staff.
Had to swap tickets to another gig due to circumstances beyond my (and the promoter's and ticketer's) control - these guys sorted it in no time - excellent customer service.
Con dealt with my query in a quick and friendly manner! Top service
I managed to mess up my booking and got immediate help to sort it out. Very satisfied.
Excellent customer service - I needed get myself and friends moved together and put on the same evening which Con made really painless and then a confirmation the same day. I deal with lots of companies if they could only all be this good and helpful - thank you Con Fraser for great service !!
Many thanks to Con and the team at WeGotTickets for resolving a last minute panic I had when I couldn't find my ticket. They resolved the issue speedily and found my details (I'd put a typo in my email account) without any fuss at all. The relief!
Delighted with quick & professional service from WeGotTickets. Would recommend for anyone arranging a ticketed performance!
I have to say that the WeGotTickets customer service is excellent. I had a recent problem, which may have been entirely my fault, and the staff at WGT were the soul of helpfulness. They are the guys to get your tix from.
It's not easy when a site allows communication only by email, but I'm pleased to report that wegottickets phoned me back as requested and were genuinely interested and helpful.
Due to an accident we missed a much anticipated event. You care and customer service was first class. Many thanks!!
Excellent service, re sent an email that I accidentally deleted, prompt and courteous, thanks
We were unable to attend a concert. We bought our tickets through Wegottickets. We contacted them and a refund was given. From purchasing to receiving refund the matter was done in a throughly professional manner.
Incredibly rapid solution to my problem.
Con Fraser was really helpful in resolving a last minute issue with my tickets before an event. Couldn't have done a better job. Thanks again!
Thank you Nikkie and Aiden for all your help. kind regards Jude
Bought tickets for a performance that was subsequently postponed indefinitely. When a alternative date was finally scheduled I was unable to attend. No quibble immediate refund arranged with excellent communication.
Prompt, efficient and extremely helpful service!!!
I messed up booking some tickets and it was sorted promptly, professionally and courteously.... fantastic after sales service!!!
Simion
Jan 16,2020Last week, due to circumstances beyond my control, I needed to exchange a couple of tickets at short notice. WeGotTickets replied within 3 office hours to confirm the tickets had been swapped. I honestly wasn't expecting to be able to exchange the tickets at all, and definitely not in the available time, so will definitely be using WeGotTickets again and recommending them to others.