WeGotTickets

Hosted by David Simmons

4.5 (594 Reviews)

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Reviews 594

4.5

Out of 5.0

SMC

May 06,2020

Good experience booking and very prompt repayment for Covid-19 cancellations

Ray

May 06,2020

We booked tickets through WeGotTickets to an event that was cancelled due to the COVID-19 outbreak. Some time later I wrote to WGT to enquire about the possibility of a refund or a transfer. Within a couple of hours I received a very pleasant and detailed reply to confirm that a refund had already been made - some three days before the cancelled event. WGT were very pleasant to deal with and perfectly professional.

Isabel

May 02,2020

Such a shame that under the current situation of COVID19 that events are cancelled. Asked for refund and got fabulous customer service. Fast response and hassle free. Hope that one day soon that life will be back to normal. Take care team and thank you so much.

Brenfa Boyd

May 01,2020

Never used this company before - what a fantastic service. Unfortunately the show we had booked for had to be cancelled(due to the Corona Virus) and rearranged to another date which I could not attend. I emailed the company asking for a refund and they replied within 2 hours saying the refund had been arranged and would be in my bank within a few days. Can't ask for better service than that. Excellent!!

Graham Congreve

Apr 30,2020

Immediate and professional

John

Apr 14,2020

Very good customer service. A prompt no quibble refund for a cancelled event

Nic Ruch

Mar 15,2020

Very good company who have that personal touch. Sorted out my refund with no quibble.

Jason Richardson

Mar 12,2020

Clear explanations, simple to follow steps to clarify the problem, and find a solution to the issues i was struggling with.

Arlene Cameron

Mar 11,2020

Emailed to ask if we could change our tickets to a different venue. It's honestly the simplest and easiest customer service I have ever encountered. Was not a problem. Changed us to the venue we preferred and reissued our confirmation. All done within 24hrs too!! Thank you so much.

Andy Jenkins

Mar 06,2020

Sorted my problem out in an instant. Very polite and helpful. Happy days.

Sarah

Mar 06,2020

I wrote to We Got Tickets to inquire about concessions for Disabled people and their carers. Within a few days, Danny Evans had the organisers of the event change their ticket purchasing page to include options for Accessibilty/carer tickets. I really appreciate how he made it so easy to get these tickets. Accessibility is so crucial for disabled people to be able to take part in the cultural life of our city (and beyond!).

Ally Allen

Mar 04,2020

Wonderful, quick and efficient service. Staff are extremely helpful if you have any queries. Highly recommended

SH

Feb 22,2020

I bought too many tickets for an event by mistake but was unable to secure a refund when I realised what I'd done the next day. A simple mistake cost me £45. I feel really disappointed that they wouldn't help me out with this...

Mrs M Cole

Feb 20,2020

I made a silly mistake with my online booking but Danny sorted it with no problem. Great service.

Marc Read

Feb 17,2020

Great Experience , Excellent Customer Service , Very Helpful

Andy Plimmer

Feb 08,2020

I have had the sad task of cancelling an event I had planned for in April. Within about only 1 hour I had an email from Wegottickets advising me that customers had been advised and refunded. I would just like to thank Con at wegottickets for acting so swiftly and professionally. Well done for such awesome service. Thank you

Andy Bolton

Jan 30,2020

Marvellous customer service from Lucy. I couldn't find some tickets I thought I'd bought, so I bought some more on the day of the event. I stupidly bought concessionary tickets by mistake... I emailed asking what to do, and Lucy found the original booking (under my wife's name!), contacted the organiser and immediately refunded the new payment. Fantastic!

Hannah

Jan 27,2020

Very helpful on my mistake of ordering tickets Thankyou

Mary Hansen

Jan 18,2020

These guys was very helpful by resendIng..my tickets by email the same day when I got in touch as I lost my email & now I've put it in my saved box...Thanks guys 👍

Andy Jones

Jan 17,2020

These people are just fab. I hadn't quite realised just how many tickets I've bought from We Got Tickets over the last 12 years or so - and never once have I had an issue. They really are the Good Guys of ticket sales. Keep it up!!