Great. Very nice, polite delivery driver. Would be better with accurate am or pm time to expect the delivery though.
Excellent service over the phone . I had to change my order and it was dealt with very professionally and efficiently . The delivery of my order was handled brilliantly. The driver was extremely helpful .
Easy to use web site Delivery progress updates Good product, fairly priced. The only criticism is that the delivery company drivers never call an hour before as I request, they always call when they are already at the house.
Arrived as expected. Delivery driver was very helpful. Quality of pellets seem fine.
Great service, real top class quality wood!
It was easy to order and delivery was exactly when expected.
What a fantastic pub. We had the best pub food ever here. One of us is gluten free so was amazing to have a wide choice especially a lovely dessert. Definitely going back and would recommend to people. The staff were very professional and the service was amazing.
Delivery on time as predicted. Quality of logs as stated in order very good.
Always very efficient and the product is very good.
Excellent service, and product is exceptional.
The delivery driver was so patient. The vehicle was bigger than normal delivery and caused him a problem getting into the corner of a small cul-de-sac and then getting out again. Top marks for the driver and his care for the customer
Wood is great. Long delivery time- over 2weeks so far, which is unusual. Normally a few days
All fine except I had to chase to find out when delivery was going to happen and white horse energy were so unhelpful on the phone that I will think twice about using them again
Delivery made on time. No fuss. Delivery driver excellent and pallet positioned just where I wanted it.
Really pleased with the kiln dried ash for the wood burner. Quick and efficient delivery service. Highly recommend.
Pleasantly surprised, we bought the recycled ā value ā Pellets with low expectations,( we have had some ā disappointing buys off some other suppliers, burn quality and glass sooting being but two. Your product 4 days in are excellent, lights well and burn noticeably hotter than some we have had. Sooting is acceptable. If Iām being picky get your baggers to go up a grade in polythene , quite a few on the pallet had holes in and they all need gentle handling to avoid splitting, not bags to be left outside. Overall though very pleased
REMOVE EARLIER SUBMISSION
Very efficient stated that the would arrive on Monday.Lorry delivered on time. He also delivered down to the drive to the garage. From white horse To delivery. Every thing professionally handled.
Excellent all round
Mr Janman
Feb 14,2025Delivered when said Driver very helpful