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Worth Ave Group

4.0 (816 Reviews)

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Protection for device accidents & mishaps! Electronic Device Insurance

With Phone Insurance, Laptop Insurance, Chromebook Insurance, or iPad Insurance, you can avoid paying heavy out-of-pocket costs for repairs & replacements due to device accidents, theft & more.

K-12 School Device Protection With Chromebook Insurance and iPad Insurance, classroom EduTech devices provided by K-12 schools can be safeguarded from juice spills in the cafeteria, shattered screens on the school bus, and more!

Worth Ave. Group understands the need to keep school-issued devices in the hands of students. K-12 school districts and parents can partner with a trusted provider of economical K-12 device insurance.

Student Classroom & Take-Home Device Insurance

Quotes for K-12 School Admins Quotes for Parents / Guardians

Individual Products

iPhone Insurance Cell Phone Insurance Chromebook Insurance Laptop Insurance iPad Insurance Tablet Insurance Camera Insurance iPod Insurance e-Reader Insurance Apple Watch Insurance Smartwatch Insurance

The Worth Ave. Group Advantage

Accidental Damage Covered Drops, Cracked Screens, Spills & Liquid Submersion

Theft & Standard Perils Protection Vandalism, Fire, Flood, Natural Disasters, and Power Surge by Lightning

Unlimited Claims Reliable device insurance protection for every covered incident

Customizable Device Insurance Policies Comprehensive coverage that allows you to choose your coverage amount & low deductible

Compliant and Secured Insurance Products Products are properly filed with every U.S. state, and policies are guaranteed by an A.M. Best “A” rated underwriter

50+ Years Experienced Insurer Worth Ave. Group has been insuring personal property since 1971.

Why Buy Device Insurance? Device Insurance Comparison Charts File a Claim Customer Service Visit Worthavegroup.com

       

Reviews 816

4.0

Out of 5.0

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Bill Faughnan
Mar 25,2023

Professional and courteous. Rep answered all my questions and duration of call was very quick. Thank You.

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shaunda bb
Mar 17,2023

Lets start off by saying this is the worst insurance ever !! To start off I am a college student and while doing some work I spilled water on laptop. So this is my fault I did not read the policy carefully about the 30-days waiting period. Prior to that I filed 2 claims and both were denied because it was during my 30 days. I decided to wait after my 30 days, which ended March 6th, 2023. I filed the claim March 8th and I was told my claim is pending. WORTH AVE IS ADVERTISING THAT CLAIMS TAKE 1-2 BUSINESS DAYS. Well I waited 5 business days because I did not recieve any emails or calls from my claim adjuster. I called her after emailing her, because THEY NEVER RESPOND TO EMAILS, but they ANSWER THE PHONES WITHIN 2 SECONDS. I asked my claim adjuster Jasmine, and asked her why is the claim taking so long and she basically said they're waiting on me to provide documents, and I asked what documents, she said documents proving that I fixed my repair. I said that's why I filed the claim, and she said due to past denied claims, I am unable to get my repair fixed. I said that doesn't make sense the claims were denied because my 30days waiting period was not over. So tell me how I can use my insurance THAT I AM PAYING FOR WITHOUT GETTING DENIED BECAUSE OF MY POLICY WAS NOT IN EFFECTIVE AT THE TIME. I reach out to them and asked them to cancel my policy, because i do want to pay for something I can not use. I reached out customer service to see what they can do. NO ONE OF THE COMPANY REACHED OUT TO ME. WHY IGNORE YOUR CUSTOMERS. I also did check for reviews and I should've listened to ALL THE NEGATIVE ONES BECAUSE IT IS TRUE.

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George easley
Mar 14,2023

I really think that Worth Ave Group is a great company and they are great at what they do and it doesn't go unnoticed. For this I really appreciate being a client.

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WILLIAM GARLEB
Mar 14,2023

I called during the claim center telephone hours, but near their closing time. I talked to Brandon who said that to make a theft claim I had to do it online since he was not trained to take my phone theft claim over the phone. I told him I wanted to purchase insurance on a replacement phone and cancel the policy for the stolen phone; and he said there was a processing fee; and that I could do it online. I asked him to guide me where to go online which he started to do but either hung up on me or the call dropped.

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Donna Ptak
Mar 11,2023

Very easy to purchase!! I've been using Worth Avenue group for several years for all of my devices.

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Christina Ross
Mar 08,2023

My auto renew notice says that you can update your credit card info online (I needed to due to the current card having been hacked and replaced), but there isn't anywhere online to do that, so you have to waste time calling in. Every other insurance company on the planet has a place to update or change credit card information when necessary. You also can't change auto-renew on or off like it says. Also, I've been paying more for an iPhone policy for several years when I have an iPad and clearly my policy states I have an iPad. I've been overpaying for five years, apparently. Worth Ave should have caught that, but I guess the extra money was more important than me getting the right product.

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Brian Clark Stone
Mar 06,2023

Very Satisfied ~ Easy and Fast

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Yuri Klyuzhin
Mar 03,2023

Jasmine was great to complete my claim within 2 days, good job!

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Patrick Talley
Mar 03,2023

Liars and thievery. For personal not business use. They don't care about the little guy only companies with lots to insure. DO NOT TRUST THESE PEOPLE OTHERWISE. They have all required documents but refuse to accept them. Google FI does not mail invoices so its all via screen shot from my account. As you can see from the reply they love to point the fingers.

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Heather Williams
Mar 01,2023

Fast, easy, and straight to the point!!!

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Paolo Sellan
Feb 23,2023

I have been using WorthAve Group for several years. I find them very easy to use, professional and eager to help customer support, very affordable premiums.

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SCOTT J
Feb 20,2023

The convenience of adding all my information

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Adam Centers
Feb 20,2023

Solid company

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Ranie Rantian
Feb 16,2023

The customer service agent I just spoke with super rude when I was asking her question how to change method payment on my account. Ready bad customer service and website needs to have option to pay online instead wasting your company paying agent that doesn’t seem like to know how to do their job

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Nelson Del cid
Feb 16,2023

Fair, reliable price

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James Wager
Feb 11,2023

If you insure your phone through your mobile phone service provider you’re probably paying somewhere in the area of $200-$250 deductible if you lose it. And then, to add insult to injury, they send you a used phone. Worth Ave charges $75 deductible and they don’t send you a phone. They send you the money for a phone (little hint: ask them to value your phone off of eBay, based on its condition. Not gazelle)

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Aaron
Feb 04,2023

I've used Worth Ave's insurance for more than a decade ever since I met them at a MacWorld conference years and years ago.

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Gordon Wahfai
Feb 03,2023

Very easy process to enroll and as a previous client, I can vouch that my previous experience and satisfaction brought me back again.

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Sun
Feb 03,2023

This insurance is a big scam. I had a flood claim and they did their best to not fix my computer. I don't recommend this to anyone. Please stay away. Bad experience with claim adjuster Breighdun Baker is not really helpful. Disgusting. I submitted all the papers for the claim and they still asking for the rental car informations like they are covering the car. Its just my laptop insurance Don't waste your money. Big scam insurance.

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NORELIA MUNOZ
Jan 29,2023

You worth every penny!!!

800-620-2885 [email protected]

1337 S. Western Rd., 74074, Stillwater, US

http://www.worthavegroup.com

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