ZenMarket

4.0 (787 Reviews)

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Established in 2014, ZenMarket has emerged as a trusted ally for shopping enthusiasts around the globe, facilitating purchases from Japan's top stores and auction sites, including Yahoo Auctions, Amazon, Rakuten, Rakuma, and Mercari.

With over 2 million loyal users, we have dispatched more than 1 million parcels worldwide.

Our comprehensive services offer not just shopping ease, but also a loyalty program that rewards our cherished customers. Ensuring smooth transactions, we provide a plethora of safe payment options: credit cards, PayPal, Swift, Skrill, Stripe, and Coingate.

At ZenMarket, our multilingual customer support extends across the globe, diligently addressing your queries 24/7. With partnerships with leading shipping giants like FedEx, DHL, and UPS, we ensure your items are delivered safely and affordably.

Experience our exclusive photo service to view your items in Japan before they're shipped. Opt for our free consolidation service to bundle your purchases, saving on space, time, and costs. Let us make your Japanese shopping journey seamless and rewarding.

Reviews 787

4.0

Out of 5.0

Fola

Sep 12,2023

Thank you! Received the package in excellent condition 🇦🇺 I also appreciate the welcome voucher.

Federica

Sep 12,2023

i prodotti sono imballati e predisposti in modo accuratissimo e sono arrivati in condizioni perfette. E anche per questo mio 3° ordine, confermo che il servizio è eccellente. pienamente soddisfatta.

Grey Black

Sep 11,2023

The package has arrived safely. The content is all sealed and secured very well even without the additional reinforcement (I would assume with the reinforcement it will be even better but even without that it is already very secure and I am very happy). I have not used a proxy service in a while but I will be recommending ZenMarket to my friends if they ever need any proxy service to buy items from Japan. Thank you very much, and I look forward to using Zen Market again!

calcifer aorou

Sep 10,2023

experience d'achat lamentable dont notament la sevice client et un certain maxime trop occupé surement pour repondre normalement et non a la va vite aux clients desireux d'avoir plus de renseignement sur le fonctionnement des cmmdes...bref, commandé des boites de nouilles en mai 23 recues en debut aout 23 ( normal vu le rype d'envoi choisit ) et bientot ttes petimees .....en septembre 23 !! normal ca ? c'est quoi cette equipe ? justebla pour prendre leur com. !

Marlon S.

Sep 08,2023

Mi experiencia con ZenMarket es excelente. El proceso de compra y envío es rápido y sin problemas. El servicio de intermediación y la atención al cliente fueron sobresalientes. Definitivamente, una plataforma confiable para comprar productos japoneses.

sm lo

Sep 07,2023

They don't help you when you've been scammed. All you get is pre-written mails. They don't help you get in touch with the actual seller or buyer. Stay away. "Once an item is purchased, we can get in contact with the seller to check on shipping status to ensure that your item gets delivered, or to check on the shipping in case it is taking longer than expected. Thank you for your understanding" No, I don't understand. All that doesn't matter if you've received the wrong product or a faulty product. You're happy as long as you get paid. Anyone reading this: never use Zenmarket or Reach.

Mariana

Sep 07,2023

Speedy and cheap delivery to Mexico (used Avia Small), contents came nice and protected, no damages to the figure, everything gucci B) Good support team too! Fantastic service, will definitely use again!