Zest Car Rental, formerly Economy Car Hire, is a leading car hire broker, based in the UK. We provide worldwide car hire with excellent customer service.
Zest Car Rental was formerly known as Economy Car Hire
Easy to use website, full list of Sub-Agents and prices provided and menu of insurance options listed from “full” to “limited” thereby avoiding the usual arguement from the provider of the car at the point of collection if the full insurance option selected when making the reservation.
Prompt and courteous service, on-time delivery, a very clean well maintained car and no problems of any kind during the rental and the return of the car
The booking process at the airport was very easy. However, we did struggle top find the rental hub, which is situated in the middle of the car park. The vehicle its self was clean and in good condition, but on the small side for the listing as an estate car. Booking with Zest is worry free and we felt confident that there were no hidden extras, such as insurance or fees.
We have used Zest many times and never had any problems. Website is simple and easy to use and communication with them is always good. This time we rented from MasterKings in Faro Airport and were very pleased with the car and service provided. Will always use Zest as we know we can rely on them.
Good price, very straightforward process and staff very helpful with a couple of questions I had. The actual car hire firm in Portugal were as good.
Very happy with zest customer service. They keep you well informed making everything clear and simple.
Another excellent provision by Zest and a super car rental provider in Alamo. The Alamo service could not be faulted from pick up to return. The vehicle was only a few months old and at the specified type. There was no push by the desk rep for additional purchases when picking up. Excellent service all round.
good prices, good rental company options, good fuel and cancellation policies - have used Zest for many, many years and go back every time
Zest car rental is always a pleasure to deal with. Great cars, quick efficient service, friendly staff and no hard sell on collection. Highly recommend
I discovered Zest through Martin Lewis website - really a great discovery and so easy easy to use and clear advice on what insurance is needed to cover all risks .. will certainly use again and highly recommend
We always use Zest Car rental as their prices are very competitive. We had a query and it was sorted immediately. I also recommend Autos Aquirre from Gibraltar airport as they were super efficient. All paperwork was completed online before I left home so pick up was very quick.
The booking service was very simple, clear and well laid out. Options were clearly laid out and easy to navigate and optional insurance was very good value. We used Enterprise in Palermo airport, who also provided an outstanding service.
Booked a car and this was confirmed as booked, the payment taken from my bank. Turns out that they were selling a booking for a car that never existed, so my booking was cancelled. I was then phoned to "arrange a different option". I deliberately booked online to avoid dealing with phone calls, so this set off alarm bells. It seems like this company now have my money for a product they failed to provide and now I have to endure sales calls from them until I manage to get my money back. Went with a more professional car hire company, that went through without any issue. I see Zest Car Rental have replied to my review. However, I should point out that they have lied about not taking any money from my account, and the full payment (almost £100) has indeed been taken by their company. The fact that they're now denying this fills me with dread. So sad that I used this disreputable company at all.
Really impressed both with Zest and then Centauro. Excellent price, great communication and standard of service.
As always reasonable price, good selection of cars to choose from and excellent service from first ordering to picking up my car with clear instructions of all that was needed at every stage. I would recommend Zest to everyone !!!
Brilliant service. Not sure I would book a hire car with anyone else again!
Collection and return were trouble free. Vehicle was a recent model with any marks, however small, noted on the rental form. Staff were efficient and friendly.
Zest were not interested in challenging a disreputable rental company about their methods to scam a customer - namely not providing the car that was paid for and charging a much higher fee for the same standard vehicle, despite there being multiple cars I paid for at the pick-up point. Zest were quite happy to accept the rental company's (EasyCar, Catania) approach. My flight was late, but the company were aware of this and decided to let me arrive before presenting a fait-accompli and taking my money for the same type of small car.
Wonderful service and a better package than Green offered direct! Phone calls were answered in seconds by a UK based office.
Alun Rees
Sep 19,2024Straightforward car rental, clear instructions, no hidden extras, sets the standard for others to follow.