Zest Car Rental, formerly Economy Car Hire, is a leading car hire broker, based in the UK. We provide worldwide car hire with excellent customer service.
Zest Car Rental was formerly known as Economy Car Hire
Great value, we had to extend the hire by one day, this was done quickly and effortlessly. Friendly staff, nothing seemed a problem for them. Will definitely use again.
Seamless process from booking, collection and drop-off at Faro Airport and a request to upgrade the vehicle midway through the contact. Happy to recommend.
I've used Zest for car rental on my last 5 or 6 overseas trips, and have been extremely impressed. It has the benefit of having a UK-based company to deal with booking etc. (on my most recent trip, oir flight was delayed by 6 hours and I emailed Zest who informed the local company and confirmed within an hour that the late pick-up had been organised), and the lower cost of a local car provider. The free full damage waiver insurance also makes booking through Zest a no-brainer, as getting that from the car hire company can add about £200 a week to the cost of the rental. I'll definitely be using Zest for all my future overseas car rentals, and would recommend them to anyone looking to hire a car overseas.
Used Zest for the first time for 2 weeks car hire in Seattle during July. Excellent from start to finish. They will be my go to Car Hire site from now on.
All round excellent service, easy to use and by far the cheapest
I used to be a loyal and satisfied customer of Zest and was about to use them on two upcoming trips. However, my recent discovery about their insurance has completely shattered my trust. I found out that their Full Collision Damage Waiver (with Excess Protection) is extremely limited and doesn’t include single-party damage. It only covers collisions involving other vehicles, leaving customers vulnerable to exploitation by unscrupulous car rental companies. These companies can charge for pre-existing or minor damages like small scratches and dents, and Zest’s insurance won’t protect you. The documentation and FAQs provided by Zest are totally unclear about this critical limitation. This lack of protection and transparency is not acceptable, and I will not be using their services again. I urge potential customers to be very cautious and thoroughly enquire about the limitations of their insurance policies.
I have used Zest for many years and trips now and had only very pleasent experiences. I want to send my special regards to the Customer Support Advisor Elle Chapman as she did some oustanding support work during my last booking. She proactively updated me and made me a much better offer. The communication was super fast and super freindly. Thank you so much!!
I’ve never booked through an intermediary before. It was great to be able to get the gap insurance at a reasonable rate as part of the process. You still have to be careful which car company you choose, and I had no issues with the service from Europcar.
Such a quick process and reliable!
Impressed with Zest and would recommend them and use them again. Booked at short notice and it all worked well. Good phone helpline where you can speak to a real person.
All charges were very clear and the pickup procedure went very smoothly at the airport!
Renting a car with Zest was a game changer. We got a better car with the same insurance cover at half the cost of the main car rental brands, and collection was right in front of the airport Arrivals. The other great thing and the biggest plus of Zest is that they take away the stress and anxiety out of the experience and you know exactly what you are dealing with before you even leave home, in terms of Security Deposit, additional fees, etc. Being able to call Zest any time is amazing, they were even able to help me find the car rental lot.
I got excellent 1-2-1 communications from staff at Zest. When my initial contact was on holiday, another staff member picked up my queries immediately and sorted me out. I needed to upsize a vehicle as the number of people in my party changed. Zest sorted this immediately and gave me a few options to choose from.
We have never had a speedier rental car pick up from an airport! Zest were great in the booking and lead up providing lots of detailed information. George from GSP Rentals was a lovely man, very friendly, helpful, was waiting for us when we arrived with exactly the car we ordered. Dropping off was super easy too (once we’d worked out how to use the Cypriot petrol pumps!). A great experience and would highly recommend Zest.
Excellent communications from the time of booking up until after the car was returned. This was the most seamless and stress-free car hire we have ever had and will not hesitate to use again next year. Cannot speak highly enough of our experience.
Seamless pick up & drop off, secured a better rate for the car hire than going direct with Centauro. Supplied with a car which had a better specification than stated in the T & C’s Easy to find from Murcia airport.
I always use Zest. Never once had any problems. Documentation is clear. Prices fair.
Excellent customer service and quality car
easy pick up and return, no hassle or upselling, easy to find near Girona airport would recommend Zest
CollectPlus Customer
Aug 06,2024From initial booking to the end Zest were faultless. Will definitely use again The car hire rental company was excellent. No hassle and straight forward.