To leave a review you need to be logged in
Zicasso is an online luxury travel referral service that matches discerning travelers with the industry’s top 10% travel specialists. At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but exceptional vacations filled with inspiring and life-enriching experiences.
Reviews 797
Jon
Jul 23,2024I can't thank Zicasso enough for connecting us to an amazing guide for our trip to Thailand. Zicasso seems to have a very high quality network of guides and agents to which they refer to meet/exceed customer's expectations. Our expectations were definitely exceeded.
Samir Patel
Jul 09,2024Detailed itinerary constructed by the travel agent with helpful ideas and places to visit.
Rose Greene
Jul 03,2024I've used Zicasso services twice -- for Croatia and Portugal -- and was very pleased both times. After completing the initial online inquiry, a Zicasso agent called me and notified me of the next steps and his contact info if I had any further questions. For each trip, I received the name of two travel agencies both located in the country of interest. With Zicasso vetting, I was assured that these agencies are legit and highly rated. The travel agencies that I chose were stellar. I will use Zicasso again for future trip planning.
Linda Burke
Jun 30,2024Zicasso connected us with travel experts from the area we were traveling in. They arranged for two contacts who gave us itinerary options to choose from. The trip was easy to plan with Zicasso and they were responsive to questions. Would highly recommend using Zicasso for your next trip!
James McCoy
Jun 28,2024We had used Zicasso for a trip to Africa in 2018, and the arrangements they made then were so good that we asked them for recommendations for our recent trip to the Peruvian rain forest and Machu Picchu. They did not disappoint. Our guides were great, the accommodations just what we wanted, and all connections went smoothly. We had an exciting and educational experience, and the price was right!
xxlambyahoo.com
Jun 27,2024Zicasso hooked us up with a travel consultant that knew our destination well and could locate hotels, guides and experiences that were pre-vetted and delightful.
Steve
Jun 22,2024Have used Zicasso now for trips to Spain, Turkey and Greece. Wish I had found them earlier. Easy to use. Great customer service. Have only had great experiences with the agents we get connected with...even the ones I ultimately did NOT choose. And Zicasso follows up to make sure you are getting what you need. Every detail got planned out how I wanted it planned. Super flexible. I like every detail planned and the agents had to remind me to plan some breaks into my day...which my family appreciated! Otherwise we had drivers and guides and tickets and reservations all mapped out well in advance of the trip. The agents helped me get the most out of the time I had with a ton of options and recommendations which they went through in detail. Made several changes until we had exactly what we wanted. And the trip went exactly how it was planned.
Lori Wengerd
Jun 20,2024Everything about Zicasso was worthy of five stars. The website was easy to use, the communication was always timely and clear, and the travel company we found through Zicasso was first class. I will continue to use this company every time I plan a vacation to a new destination.
Michael Baker
Jun 20,2024The agency they referred was outstanding
Maury Billig
Jun 14,2024We recently completed an amazing 11 day trip to Greece which included Athens, Milos, Mykonos and Santorini. We elected to use Zicasso to help plan our itinerary since they were local to the Greek Islands and felt they understood our desires and expectations for each location. They customized our itinerary to ensure our activities and/or tours were to our expectations. The hotel selections were perfect as they were in great proximity to key attractions or beaches, for when we had free time. Also, it made it very convenient for dinner. In addition, the hotels selected had outstanding staff and customer service, which added to the experience. As for our activities and tours, all transfers were handled and staff were readily available via text or e-mail, if we had any questions. The tours they recommended were great and our Athens city tour and Santorini wine tour were “private” and just our family which made us feel extra special. Overall, we plan to use Zicasso for any future international travel, as this vacation was perfect!!
Carole East
Jun 12,2024Zicasso matched me with the perfect travel agent.
customer
Jun 11,2024I was so impressed by Zicasso’s business model. Two extremely qualified travel agents made up excellent itineraries after speaking at length with me over the phone. I honestly had a difficult time choosing who to use and think I would have been happy with either one. We had an awesome travel experience. All of the arrangements went smoothly and I was able to communicate with the agent throughout our trip. I would definitely use Zicasso again and would feel comfortable recommending their services to others.
Dewey Cornell
Jun 07,2024Our trip to Italy was well-planned to give us the experiences we wanted at a pace and sequence that was well-measured and relaxed. In less than 2 weeks, we saw Florence, much of Tuscany, and then the Amalfi coast. The stress of figuring out how to get from place to place and how much time was needed for each step was eliminated. Our advisor helped us to select tours, guides, and hotels that we could not have identified, much less booked, on our own. Having planned many previous trips, including one to Italy, I could see the value of expert advice from someone with firsthand knowledge and an insider understanding of how to make arrangements.
Brian Holley
May 30,2024Knowledgeable. Professional. Timely. This was our 2nd time using Zicasso and they did not disappoint. We will use them again.
customer
May 30,2024With Zicasso, I was able to curate a travel experience tailored specifically for me, my likes, my budget and my timelines. What a great experience that was. A team that is very easy to work with and whom are very professional. This was my very first time working with them. Found them by accident [or was guided by my Angels :-) ]. There is NO question, that I will work with them again. If all my experiences with them are similar to my first, they potentially will become the only company that I work with for my travel needs.
Paul B
May 22,2024After months of attempting to plan a 3 week sabbatical to Australia and New Zealand, I was overwhelmed with hundreds of internet searches and recommendations from friends. I stumbled upon Zicasso who quickly paired me up with two travel agencies in the region. Both were very familiar with Australia and New Zealand and both put together a full itinerary for us to consider. After selecting the agency who we thought was the best fit, we had a few phone conversations to make slight adjustments and finalize the details. In less than two weeks we had a perfectly curated trip with every detail considered. What a wonderful service Zicasso provided - and our trip was perfect! One other huge benefit of Zicasso: Only those who booked a trip with Zicasso can review the travel agency after the trip. Therefore there are NO "fake" reviews as is common on other public review sites. What you read about their travel agencies are reviews from only those who used the services. Will I use Zicasso on my next overseas trip? Without hesitation.
Sheri J
May 22,2024We have used Zicasso twice now, once for a month-long trip to Spain last year, and again this spring for a month-long trip to Greece. After reviewing the proposals from the two travel agents Zicasso referred to us for each trip, we picked the once that was closest in their approach to our ideal dream trip. Both times, the travel agents delivered amazing itineraries. And both times, the itineraries were wonderfully executed. We are now starting to plan our 2025 trip, and again, we'll be using a travel agent referred by Zicasso.
Gihan Ilangakoon
May 21,2024I found the services provided by Zicasso were truly outstanding. Their wide network of global travel agents and contacts were remarkable. I would not hesitate to go back to Zicasso for my next international trip planning.
Teju Prasad
May 17,2024Bottom line: I encourage everyone out there to vet their agents instead of relying on Zicasso to do that vetting. Their value for money is questionable. We booked a trip with Zicasso to France and their travel partner was unsatisfactory. The trip was so poorly planned that we asked them to cancel the last day of our planned itinerary (un-refunded). On contacting Zicasso, they have done no due diligence on what transpired, and responded with platitudes. For instance, one tour guide had never visited the destination we were going to. Zicasso's response: "While the guides are independent contractors, French Touch Travel meets and knows each of the guides they use, has partnerships with them, and therefore feels confident booking them for their travelers." Many instances like this abound... We have travelled with other luxury providers who have done much better at addressing concerns. I believe this is the disadvantage of a travel broker - they have no real capacity for quality control.
650 Castro St., Suite 120, 94041, Mountain View, US
https://www.zicasso.com
Daniel Spragle
Jul 23,2024Zicasso did an excellent job connecting us to an amazing travel company for our trip to Italy. Zicasso seems to have a very high quality network of guides and agents to which they refer to meet/exceed customer's expectations. Our expectations were definitely exceeded. We had the best vacation we have ever taken.