Wonderfull ,excellente all staff very profesional And for me dice Star I talla mu families that experiencia Thanks.
I finally just went to your store after trying to call them & make an appointment on 3 different day UNSUCCESSFULLY. All numbers go to your national line. I was transferred to locations other than the one I wanted 3 or 4 times. The last time yesterday I got an unavailable woman, I left my name DOB & phone #. Still no reply over 24 hrs later. I was treated great at the store today. I guess I'll just go there instead of trying to call in the future. Too bad you have bought up all the cpap places around here, to offer such BAD customer service on the phone. Store visit on 4-02 FIVE STARS at the store. 1 on the phone
Brya was thorough and made sure that everyone's mask fitted before we were released. The only downside is that when I looked at my pillow refills today, they were all large size rather than small.
Very pleasant experience. The staff was very friendly and helpful. My tech Courtney was AWESOME. He didn't mind taking the time to educate me on the new machine. He was friendly, professional, and very knowledgeable . I left with more knowledge about my machine than when I came in and I so appreciate that. 😃👍.
The young man that delivered was excellent. The office was not informative nor were we made aware of shortages of "D" tank supplies and that we needed to take larger tanks and get a rolling stand for tank. Had been out of portable O2 for 3 days before being somewhat resupplied. Dealing with office has never been04012025 pleasant.
The bottom line is that this company is horrible. The people at Fletcher Medical Supplies are the best ( Kayla). I need oxygen, and I was on hold for 45 minutes on Tuesday, 3-31-25, and did not get through before your employees left for the day. I drove to the distribution center, where I was cared for and cared for. It's not my first time driving over there for help.
Amanda is wonderful. She’s very committed, thorough and cares about her patients.
Thank you too your staff at your Fairfax Virginia location. Whom were very polite welcoming and knowledgeable. Thank you for assisting me today.
Adapthealth
he came to get the item regardless of weither AI was home or not.
Same-day service. Robert knew what he was doing and replaced and installed a new concentrator quickly. He's an asset to the company.
Lenore Coignard was very professional and supportive. No delay in waiting at Fletcher Medical.
Very professional and organized, makes one feel comfortable calling them for service or advice.
Pleasant replaced my POC unit gave good instructions for the new one made sure I had everything I needed. Good Job
The person delivering the tanks very helpful friendly .Great personality
Easy to work with plus expert delivery. Great customer support. Always came through in my time of need. i very much appreciate y’all
Replacement CPAP promised in 5 to 7 days, but 20 days later I have not received the device. Insurance approved in 3 days.
All the associates were friendly and processional. My experience with this company has been excellent and I highly recommend them.
Christy was very helpful in changing to a different CPAP mask.
Alpin
Apr 03,2025Very very helpful